9.4/10
★★★★★
based on 646 published reviews

Latest positive customer reviews

5/5
★★★★★
Tartelettes Very good, crisp without being hard, good taste. However, 2 or 3 Tartelettes per box were damaged on delivery. Small downside: unusable and therefore lost.
PatrickReviewer icon
Patrick
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Answer from Prêt à Garnir
Hello Patrick, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Customer service listened to my comments about the presence of additive E in the gluten-free tarts.
New P.
New P.
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Answer from Prêt à Garnir
Hello Paolo, Thank you for taking the time to share your review of our gluten-free tarts. We sincerely appreciate your feedback and were sorry to hear that the presence of E additives in our products caused you concern. At Prêt à Garnir, customer satisfaction is our top priority. We understand the importance of transparency and ingredient quality in food products, especially for those following a gluten-free diet. Your feedback is invaluable and has prompted us to pass it on to our supplier. Our supplier's R&D team is looking for alternatives to the E additives mentioned, while maintaining the same quality and taste you enjoy. We are committed to continuously improving our products to meet the expectations and needs of our customers. We will keep you informed of any changes to our recipes as soon as they are implemented. In the meantime, please do not hesitate to contact us directly if you have any further questions or suggestions. Your feedback is essential to help us improve. Thank you again for your understanding and loyalty. Have a nice day Charlotte
5/5
★★★★★
I am a loyal customer and they are always top notch. Thank you for your seriousness and your good products.
MarieReviewer icon
Marie
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Answer from Prêt à Garnir
Hello Marie, We are delighted to hear that you were satisfied with your shopping experience with us. Thank you for your loyalty! At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're delighted that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Good quality fast delivery
Carine J.
Carine J.
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Answer from Prêt à Garnir
Hello Carine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Responsiveness +++ Customer service +++++++ Top!
Sonia B.
Sonia B.
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Answer from Prêt à Garnir
Hello Sonia, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Fast and efficient delivery I recommend
Thomas L.
Thomas L.
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Answer from Prêt à Garnir
Hello Thomas, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Lovely products for a wedding anniversary and apero
Corinne R.
Corinne R.
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Answer from Prêt à Garnir
Hello Corinne, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and that you will return soon to discover new gourmet offerings. Charlotte
4/5
★★★★☆
Hello, the order was delivered correctly. Unfortunately the tarts were broken for several more once garnished they are very fragile.
Sabrina G.
Sabrina G.
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Answer from Prêt à Garnir
Hello Sabrina, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which may result in damage. If this should happen again, please do not hesitate to contact me on receipt of the parcel, and we will see what we can do. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offers. Charlotte
5/5
★★★★★
Tested the cabbages on a new savoury recipe I'd developed. Very conclusive result. Very pleasant texture. Perfect rehydration after refrigeration with the filling and easy heating. Creamy and crunchy.
Beatrice R.
Beatrice R.
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Answer from Prêt à Garnir
Hello Beatrice, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Very good articles
MartinReviewer icon
Martin
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Answer from Prêt à Garnir
Hello Martin, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Seit mindestens 2 Jahren kaufe ich immer wieder hier ein. Sehr gute Ware, super schnelle Lieferung, sehr freundliche und schnelle Komunikation. Immer wieder gerne. Topp.
Einfach A.
Einfach A.
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Answer from Prêt à Garnir
Hello Suzanne, you were our first customer in Germany, thank you for your loyalty. Have a nice day
5/5
★★★★★
Very good tarts . Perfect
ClaireReviewer icon
Claire
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Answer from Prêt à Garnir
Hello Claire, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Macaroons arrived in perfect condition as promised. Top packaging. Fast delivery. I recommend ??
CarolynReviewer icon
Carolyn
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Answer from Prêt à Garnir
Hello Carolyn, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4/5
★★★★☆
Carefully packed parcel
Fafet P.
Fafet P.
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Answer from Prêt à Garnir
Hello Philippe, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4/5
★★★★☆
I'm a little disappointed by a few broken tarts, but I'm aware that the transporter may be to blame.
Allo43Reviewer icon
Allo43
Translated review
Answer from Prêt à Garnir
Hello Sylvie,, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Very fast, the products seem to be of very good quality and they come with a small gift. I called for information, and the person on the other end was super nice.
Audrey B.
Audrey B.
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Answer from Prêt à Garnir
Hello Audrey, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Good communication with the person running the site, quick receipt of products and good quality sweet tarts.
IpReviewer icon
Ip
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Answer from Prêt à Garnir
Hello Isabelle, 🙂 Thanks Charlotte
5/5
★★★★★
Total satisfaction
Mr D.
Mr D.
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Answer from Prêt à Garnir
Hello David, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Very good, fast delivery
Client C.
Client C.
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Answer from Prêt à Garnir
Hello Christophe, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Very good products, serious packaging for transport. Delivery on time
Client: T.
Client: T.
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Answer from Prêt à Garnir
Hello Thierry, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Great product Great taste Great packaging Fast delivery
Sandrine A.
Sandrine A.
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Answer from Prêt à Garnir
Hello Sandrine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Good quality products, fast delivery
Delphine A.
Delphine A.
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Answer from Prêt à Garnir
Hello Delphine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4/5
★★★★☆
Nothing to say about the product, good quality, only a lot of breakage in the boxes, which is a shame.
Jean C.
Jean C.
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Answer from Prêt à Garnir
Hello Jean Claude, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
5/5
★★★★★
Very satisfied with the product for the aperitif it's great
DuvalReviewer icon
Duval
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Answer from Prêt à Garnir
Hello Flora, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Perfect fast shipping
CaroleReviewer icon
Carole
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Answer from Prêt à Garnir
Hello Carole, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Dals L.
Dals L.
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Answer from Prêt à Garnir
Hello, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Fast delivery Good products Everything ok
Djamila O.
Djamila O.
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Answer from Prêt à Garnir
Hello Djamila We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Very good sales service
Wassila D.
Wassila D.
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Answer from Prêt à Garnir
Hello Wassia, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Fast shipping, top products, competent team. Thank you
NatReviewer icon
Nat
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Answer from Prêt à Garnir
Hello Nathalie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Fast delivery and top quality . Second order and still satisfied.
ClienteReviewer icon
Cliente
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Answer from Prêt à Garnir
Hello Camara, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte