/10
★★★★★
based on 646 published reviews
★★★★★
based on 646 published reviews
Latest customer reviews
5/5
★★★★★
Very well packaged Fast delivery Products are easy to handle and do not break
Dehlinger
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Answer from
Prêt à Garnir
Hello Mary, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
On-time delivery and quality products
Yolande J.
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Answer from
Prêt à Garnir
Hello Yolande, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Very fast delivery and the items are very well packaged.
Mireille G.
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Answer from
Prêt à Garnir
Hello Mireille,, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
After buying little cabbages: perfect. Perfect rehydration. Very good shelf life. Arrives in suitable packaging: no damaged puffs. I recommend ++.
Tb
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Answer from
Prêt à Garnir
Hello Thibault, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Very clear site. We find the products we need. Fast shipping and very well packed, no breakage.
Pierre R.
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Answer from
Prêt à Garnir
Hello Pierre, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Very good product. Very crisp and tasty. Holds up well when reheated. Very well packaged. Always a little gift in the parcel which is always a pleasure.
Olivier V.
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Answer from
Prêt à Garnir
Hello Olivier, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
I've been a customer for several years and I'm always so satisfied with the quality of the products and the fast delivery. I highly recommend it.
Marie
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Answer from
Prêt à Garnir
Hello Marie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Everything is perfect. Very satisfied.
Marie C.
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Answer from
Prêt à Garnir
Hello Marie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4/5
★★★★☆
Good products, very practical to fill. 5 tarts were broken.
Lp
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Answer from
Prêt à Garnir
Hello Laurence, Our parcels undergo a lot of handling during transit. Despite our careful packaging, some of them may arrive broken. If this is the case, please do not hesitate to contact me on receipt of the parcel, and we will see together what we can do. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore delighted to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4/5
★★★★☆
Fast delivery, careful packaging.
Hélène
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Answer from
Prêt à Garnir
Hello Helene, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4/5
★★★★☆
Excellent tart base but needs to be waterproofed otherwise softens quickly
Guy H.
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Answer from
Prêt à Garnir
Hello Guy, Did you know that we have a special range for professionals with already waterproofed tarts? Please do not hesitate to contact me for further information. We'd like to thank you for your trust and support. We hope you'll continue to enjoy our products and services and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Great products, quality and fast shipping
Nf
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Answer from
Prêt à Garnir
Hello Nancy, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
The first batch arrived with a lot of breakages, but in record time, the broken ones were replaced. Thank you very much.
A. N.
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Answer from
Prêt à Garnir
Hello Arnaud and Sandrine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Excellent as usual
Claude B.
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Answer from
Prêt à Garnir
Hello Claude, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4/5
★★★★☆
Good quality product. Just one problem when opening the boxes: some tulips were damaged, but the problem was quickly solved.
Reungere H.
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Answer from
Prêt à Garnir
Hello Hervé, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Excellent quality product!
P.b.
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Answer from
Prêt à Garnir
Hello Patrice, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
I've always been delivered as agreed on time, I've never been disappointed with the items, and when I've phoned I've always been very well received by Charlotte, who is very pleasant. I highly recommend this site, and I'll remain a customer.
Client M.
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Answer from
Prêt à Garnir
Hello André, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4/5
★★★★☆
Fast delivery, with a little attention inside for a first order. The sponge cakes ordered are very good and light, but they don't soak up the liquid poured in to make our recipe.
Zaza
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Answer from
Prêt à Garnir
Hello Elisabeth, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We will pass on your comments to our supplier. We are therefore pleased to note that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Very careful shipping, perfectly packaged products, good information on the progress of the order.
Frédérique V.
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Answer from
Prêt à Garnir
Hello Frédérique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Very fast shipping despite the payment problems, I received everything in the time I expected! Keep up the good work!
M M.
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Answer from
Prêt à Garnir
Hello Jean Pierre, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Very good quality item. Very attentive to the customer, very good company, really nothing to say. I would recommend without hesitation.
Sandrine D.
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Answer from
Prêt à Garnir
Hello Sandrine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Everything was perfect and delicious
Tania K.
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Answer from
Prêt à Garnir
Hello Tania, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
3/5
★★★☆☆
Super fast delivery and reception as usual. I order very often on pretagarnir but this last order did not satisfy me completely. On the box of 120 neutral mini tarts 15 were completely broken impossible to recover and on a box of 20 baba au rhum I had only 18 boxes. This impacted my customer order and I had to improvise at the last minute, which was a real shame. See you next time, as I've always been satisfied.
Jennifer P.
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Answer from
Prêt à Garnir
Hello Jennifer, Concerning the breakage of the mini trendy, our supplier has changed some elements of the packaging. Unfortunately, this change has had an impact on the position of the mini tarts during transport. We are currently looking for a solution to this problem. Concerning the missing boxes, this is a human error. We're going to make the preparers aware of the problem, and ask them to be more vigilant. We'll be sure to get back to you directly by e-mail regarding your latest order. Hoping to have met your expectations, Have a nice day Charlotte
5/5
★★★★★
Top quality products
Laila M.
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Answer from
Prêt à Garnir
Hello Laïla, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Fast delivery and very good product! This is the second time I have ordered this product.
Nathalie A.
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Answer from
Prêt à Garnir
Hello Nathalie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
1/5
★☆☆☆☆
You have DPD as your delivery service and your website states that we receive our product 1 to 2 days after order confirmation and it's been a week. they deliver it to a relay point that is NOT OPEN AT 06:50 when they know it only opens at 7:00!!!! It's completely RIDICULOUS !!!! I needed it last week, NOT THIS WEEK. use another courier or don't provide your service !!!! basta !!!!!
Danae M.
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Answer from
Prêt à Garnir
Hello Danae, We are sorry to hear that our carrier did not meet your expectations. We would like to remind you that when you validate your basket on our site, you can choose the carrier that suits you best from the available options. ( DPD - La Poste - Chronopost) The delivery times indicated are given as an indication and may vary according to the carrier's circumstances. We fully understand your frustration regarding this non-conformity and apologize for any inconvenience this may have caused. Please be assured that we take this kind of feedback very seriously. We will pass this information on to our carrier. If you have any further questions, please do not hesitate to contact us. Have a nice day Charlotte
5/5
★★★★★
Very practical, well presented and a great choice for an aperitif.
Andrée D.
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Answer from
Prêt à Garnir
Hello Andrée, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
Great product. Rehydrates in a few hours with the filling! I recommend this product.
Client
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Answer from
Prêt à Garnir
Hello Virginie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5/5
★★★★★
During the may bank holidays, there was a problem. orders were redone 4 times in order to be sure that only one went through, resulting in 4 identical orders being placed. the next day, customer service called me to rectify the errors made on both sides. very professional.
Gerald L.
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Answer from
Prêt à Garnir
Hello Gérald, We'll long remember the long weekends of 2024 at Prêt à Garnir. An unexpected bug that caused us a lot of trouble. We'd like to thank you for your trust and support. We hope you'll continue to enjoy our products and services and come back soon to discover new gourmet offerings. Have a nice day Charlotte
1/5
★☆☆☆☆
Products broken on arrival
Apajh M.
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Answer from
Prêt à Garnir
Hello Sylvie, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!