9.5/10
★★★★★
based on 182 published reviews

Latest customer reviews

5/5
★★★★★
Order well packaged and received promptly. Will recommend!
Quentin G.
Quentin G.
purchased on 06/01/2025 
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Answer from Ryokucha
Thank you very much for your positive feedback! We're happy to hear that you were completely satisfied with your order. We hope to see you soon!
5/5
★★★★★
I waited to use each item ordered to review them. They are all of excellent quality, perfect as I expected them to be, the only flaw was the strainer inside the teapot causing a weak brew, I easily solved by leaving the leaves loose in the water. I will continue to purchase products.
Vito G.
Vito G.
purchased on 30/12/2024 
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Answer from Ryokucha
Hello,

Thank you so much for your feedback! We are happy that our products met your expectations and that you appreciated their quality. Regarding the strainer, we are glad to hear that you found a solution that works for you.

We look forward to welcoming you back to our site and remain available for any questions or needs.

Kind regards,
The Ryokucha team
5/5
★★★★★
Excellent
Giorgio Z.
Giorgio Z.
purchased on 18/12/2024 
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Answer from Ryokucha
Hello,

Thank you very much for your positive feedback! We are happy that you are satisfied with our products.

See you soon,
The Ryokucha team
5/5
★★★★★
I am very happy with the items I have ordered. I would like to know how the reward system works, as I have already ordered EUR 400 worth of goods. Something was mixed up in one order and the tea caddy I actually ordered was delivered later. - My thanks to the customer service. I am very enthusiastic about the tea caddies, coasters and teapots from Ryokucha. The reliable and fast delivery is very important to me, but I am particularly impressed by the extensive selection.
Bernadette K.
Bernadette K.
purchased on 29/12/2024 
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Answer from Ryokucha
Hello,

Thank you very much for your positive feedback! We are very pleased that you are so satisfied with our products and service. Regarding your question: We do not have a reward system, but if you sign up for our newsletter, you will get access to our exclusive sales promotions and special offers.

We look forward to seeing you again for future orders and will be happy to answer any further questions you may have.

Yours sincerely,
The Ryokucha team
4/5
★★★★☆
VERY GOOD
Cecile B.
Cecile B.
purchased on 16/12/2024 
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5/5
★★★★★
Fast, efficient service.
Eric D.
Eric D.
purchased on 14/12/2024 
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Answer from Ryokucha
Hello,

Thank you for your feedback! We are pleased that our service has met your expectations.

We hope to see you soon,
The Ryokucha team
5/5
★★★★★
Conforming item and express delivery
Romuald B.
Romuald B.
purchased on 30/11/2024 
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Answer from Ryokucha
Hello,

Thank you for your feedback! We are delighted that the item met your expectations and that delivery was quick. Your satisfaction is our priority. 😊

We look forward to seeing you again at Kyoto Boutique!

The Kyoto Boutique team
5/5
★★★★★
Everything as described and fast shipping
Bruno T.
Bruno T.
purchased on 02/12/2024 
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Answer from Ryokucha
Hello,

Thank you so much for your feedback! We are happy that everything was as described and the shipping was quick. We hope to see you back on Ryokucha soon!

The Ryokucha team
4/5
★★★★☆
Product exactly as pictured; good delivery time.
Fiamma R.
Fiamma R.
purchased on 02/12/2024 
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Answer from Ryokucha
Hello,

Thank you for your comment! We are happy that the product met your expectations and the delivery was on time. We hope to see you back on Ryokucha soon!

The Ryokucha team
4/5
★★★★☆
Excellent products. A small unsightly defect on a cup in the last delivery. This defect has been reported
Jean-pierre J.
Jean-pierre J.
purchased on 22/11/2024 
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Answer from Ryokucha
Hello and thank you for your feedback! We're delighted you like our products. Concerning the defect on the cup, we are very sorry for this incident. Rest assured that we will handle your report with care. 😊
5/5
★★★★★
Perfect 👍
Veronique B.
Veronique B.
purchased on 26/10/2024 
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Answer from Ryokucha
Thanks for your feedback!
5/5
★★★★★
....
Nathalie L.
Nathalie L.
purchased on 04/09/2024 
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5/5
★★★★★
Very good
Erick G.
Erick G.
purchased on 22/09/2024 
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5/5
★★★★★
A very satisfactory shipment and an even prettier teapot in real life.
Geraldine G.
Geraldine G.
purchased on 14/09/2024 
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5/5
★★★★★
Very good product, I recommend
Laurent C.
Laurent C.
purchased on 09/08/2024 
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3/5
★★★☆☆
Satisfactory product, but unreliable delivery timing
Paola C.
Paola C.
purchased on 06/08/2024 
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Answer from Ryokucha
Good morning, being during the holiday season, many of our employees were absent, hence the slightly longer delivery time. Thank you for your understanding.
5/5
★★★★★
Reliable seller
Thierry M.
Thierry M.
purchased on 09/07/2024 
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5/5
★★★★★
Suitable product and delivered as expected. Very good.
Jean-luc C.
Jean-luc C.
purchased on 24/06/2024 
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5/5
★★★★★
Super. The order corresponds perfectly to my wishes.
Thierry C.
Thierry C.
purchased on 19/06/2024 
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5/5
★★★★★
I ordered cans of green tea and they arrived without any problems, very fast shipping. I think I will redo more orders from them if the opportunity arises.
Daniela B.
Daniela B.
purchased on 05/06/2024 
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5/5
★★★★★
Very nice products. I recommend them.
Beatrice R.
Beatrice R.
purchased on 17/05/2024 
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5/5
★★★★★
Order received quickly, very well packaged, only the color of the cup a little paler than on the photo, but otherwise it's what I was looking for!
Daria D.
Daria D.
purchased on 14/05/2024 
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5/5
★★★★★
Good products, good delivery.
Bénédicte F.
Bénédicte F.
purchased on 27/04/2024 
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5/5
★★★★★
Very good packaging, nothing moved.
Anne Marie M.
Anne Marie M.
purchased on 18/04/2024 
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5/5
★★★★★
Perfect 👍 thank you
Sonia B.
Sonia B.
purchased on 14/04/2024 
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5/5
★★★★★
Good shipping, good condition of orders
Anne-marie M.
Anne-marie M.
purchased on 11/01/2024 
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5/5
★★★★★
Order received promptly
Rodolphe M.
Rodolphe M.
purchased on 14/12/2023 
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5/5
★★★★★
Product is well protected in its packaging as it is quite fragile
Christine T.
Christine T.
purchased on 01/12/2023 
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5/5
★★★★★
Very good. Quick and qualitative.
Guillaume S.
Guillaume S.
purchased on 26/11/2023 
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5/5
★★★★★
Everything is perfect, just as I expected.
Marie-christine A.
Marie-christine A.
purchased on 26/11/2023 
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