9.5/10
★★★★★
based on 7140 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
Delivered late, non-woven changes, when I would prefer plastic
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Acheteur Vérifié
purchased on 09/10/2015 
Translated review
3/5
★★★☆☆
Too long a delay
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Acheteur Vérifié
purchased on 28/08/2015 
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2/5
★★☆☆☆
Order placed on october 28 received on november 17 i was in the meantime out of stock and so i had to buy diapers while waiting for the delivery
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Acheteur Vérifié
purchased on 01/08/2015 
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3/5
★★★☆☆
Insufficient information on the product and on the deadlines Lack of choice: models, colors ...
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Acheteur Vérifié
purchased on 09/10/2015 
Translated review
2/5
★★☆☆☆
Nothing to say, but at the delivery level, it leaves something to be desired. If I had known that there were relay points on Ciney, I would have been less bothered. For the rest, impeccable, nothing to say 😉
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Acheteur Vérifié
purchased on 10/09/2015 
Translated review
3/5
★★★☆☆
The DPD transport site is not recommended as it does not warn of the delivery day
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Acheteur Vérifié
purchased on 20/09/2015 
Translated review
3/5
★★★☆☆
Pleasant site but: - When the ordered material, although indicated available, is not, it would be necessary to warn the customer by email or sms so that it possibly modifies its order - On the other hand very good reactivity of the service which received my emails (Benjamin LARDINOIS) - The customer must be informed if possible by sms as of the delivery of the parcel to the point relay (mine was available at the point relay as of Friday evening but to know it it is necessary to go on kle site of follow-up of the orders and that was indicated only on Monday Cordially
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Acheteur Vérifié
purchased on 24/08/2015 
Translated review
2/5
★★☆☆☆
Order delivered: perfect but there is a serious problem with you and smartlife about my Visa card that I use several times a week WITHOUT any problem and that makes me hesitate to order from you again
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Acheteur Vérifié
purchased on 19/08/2015 
Translated review
3/5
★★★☆☆
The site is very well designed. Good ergonomics, easy to use. However, I am very disappointed because the product delivered does not correspond to the product ordered. Delivered in white while the product was proposed in bluish gray. I reported this color error on the photo.
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Acheteur Vérifié
purchased on 24/07/2015 
Translated review
3/5
★★★☆☆
The link to be informed of the delivery did not work! Really a pity.
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Acheteur Vérifié
purchased on 27/07/2015 
Translated review
3/5
★★★☆☆
Delivery time too long
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Acheteur Vérifié
purchased on 08/06/2015 
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3/5
★★★☆☆
I was not able to enter the discount code (SLT51020E) valid until 2/08 during my order of 1/08.
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Acheteur Vérifié
purchased on 11/07/2015 
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3/5
★★★☆☆
I can never find my account by entering my email address?
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Acheteur Vérifié
purchased on 30/05/2015 
Translated review
3/5
★★★☆☆
Good functional site but not very readable on the follow-up of the orders and the time of preparation of or an average opinion damage
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Acheteur Vérifié
purchased on 19/07/2015 
Translated review
3/5
★★★☆☆
The store being out of stock the reception of the order (diapers for premature) was too late, the baby having grown!!!
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Acheteur Vérifié
Translated review
3/5
★★★☆☆
Hello I just wanted to say that I did not use because it does not fit in my bathtub
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Acheteur Vérifié
purchased on 28/06/2015 
Translated review
3/5
★★★☆☆
I was not told when the delivery man was coming. He called me. Did not leave a notice for the second visit. I was therefore also absent for this last one. He called me and asked if he could leave the package with a neighbor. I said no. He did it anyway. Apart from that, I am perfectly satisfied.
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Acheteur Vérifié
purchased on 30/06/2015 
Translated review
3/5
★★★☆☆
My rating is for the whole service....from the order to the delivery ... I was very disappointed for the delivery: no appointment for the 1st presentation - impossible to follow and change the date of the 2nd presentation (via the website of the service provider - the number of the delivery on the ticket after the 1st presentation, was not recognized on the website of the company in charge of the delivery)
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Acheteur Vérifié
purchased on 14/06/2015 
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