/10
★★★★★
based on 7349 reviews published
★★★★★
based on 7349 reviews published
Latest customer reviews
5
/5
★★★★★
Fantastic
Acheteur Vérifié
purchased on 02/01/2018
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5
/5
★★★★★
Reliable site, punctual and efficient
Acheteur Vérifié
purchased on 03/01/2018
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5
/5
★★★★★
Satisfied with all the services.
Acheteur Vérifié
purchased on 31/12/2017
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5
/5
★★★★★
Perfect in all areas
Acheteur Vérifié
purchased on 31/12/2017
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5
/5
★★★★★
Fast and discreet delivery
Acheteur Vérifié
purchased on 29/12/2017
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5
/5
★★★★★
Don't change anything about something that works very well.
Acheteur Vérifié
purchased on 28/12/2017
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3
/5
★★★☆☆
I order for my mother who is very old, the delivery is fast but the orders are not always easy to make and there is no advantage to be a former customer.
Acheteur Vérifié
purchased on 22/11/2017
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4
/5
★★★★☆
Serious and efficient
Acheteur Vérifié
purchased on 26/12/2017
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2
/5
★★☆☆☆
Article ordered not in stock, but not notified on the site. In addition to waiting for the order, they don't even warn you by email of the out of stock. When you order this kind of article, it's rather urgent, isn't it?
Acheteur Vérifié
purchased on 27/12/2017
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Answer from Senup
Hello Mrs Gros, When the product is in stock, it is indicated in green in the product sheet "x products in stock". When the product is out of stock, it is indicated in orange (more visible) "Out of stock - Shipment within 7 days max." However, it is possible that this 7 day period has been exceeded due to a stock shortage at the manufacturer. I apologize for this exceptional inconvenience. We try to keep the delivery time as realistic as possible. We proceeded to the refund of your order as requested. For information, the product is again available and can be delivered in 24 to 48 hours: https://www.smartlifetime.com/id-light-maxi-carton-de-120-protections-anatomiques.html. We remain at your disposal for any further information. Sincerely, Frédéric from the Smartlifetime team.
5
/5
★★★★★
Delivery announced under 6 working days, received before. On the other hand no mail of follow-up colissimo!
Acheteur Vérifié
purchased on 18/12/2017
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5
/5
★★★★★
Always so satisfied. I recommend this serious site
Acheteur Vérifié
purchased on 20/12/2017
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5
/5
★★★★★
I am very satisfied
Acheteur Vérifié
purchased on 19/12/2017
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5
/5
★★★★★
Very good. Fast and neat
Acheteur Vérifié
purchased on 19/12/2017
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5
/5
★★★★★
Very good products fast delivery and discreet packaging
Acheteur Vérifié
purchased on 18/12/2017
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4
/5
★★★★☆
Very satisfied, but surprised that the delivery was made by colissimo staff not equipped to carry large heavy volume. ... for a bit it was me who should have carried the package ...
Acheteur Vérifié
purchased on 16/12/2017
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5
/5
★★★★★
Very satisfied: product and delivery.
Acheteur Vérifié
purchased on 15/12/2017
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5
/5
★★★★★
Quick
Acheteur Vérifié
purchased on 14/12/2017
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5
/5
★★★★★
Accurate and punctual
Acheteur Vérifié
purchased on 13/12/2017
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2
/5
★★☆☆☆
Previous orders ok.
But the last order was delivered to a Kiala point far from our home. I don't understand why. do you have an answer please?
Thank you and Happy New Year 2018?
Acheteur Vérifié
purchased on 10/12/2017
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Answer from Senup
Hello Ms. Goujon, There have indeed been some changes at KIALA which was recently taken over by UPS.
Indeed, the Kiala interface that used to display the cards is unfortunately no longer available since a few weeks. We are actively working to provide a new interface with UPS relay points.
In order to avoid this problem, I invite you to communicate us the desired relay point in the box "Additional information concerning this order:" I thank you in advance and ask you to excuse us for the inconvenience. Sincerely, Frédéric Demesmaeker, Senup Customer Service.
Indeed, the Kiala interface that used to display the cards is unfortunately no longer available since a few weeks. We are actively working to provide a new interface with UPS relay points.
In order to avoid this problem, I invite you to communicate us the desired relay point in the box "Additional information concerning this order:" I thank you in advance and ask you to excuse us for the inconvenience. Sincerely, Frédéric Demesmaeker, Senup Customer Service.
5
/5
★★★★★
Fast and safe delivery follow-up
Acheteur Vérifié
purchased on 12/12/2017
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4
/5
★★★★☆
Easy to make your choice. Well protected material
Acheteur Vérifié
purchased on 10/12/2017
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5
/5
★★★★★
Nothing to say about the shipment, packaging and order. I wish you a very Merry Christmas and Happy New Year 2018.
Acheteur Vérifié
purchased on 06/12/2017
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3
/5
★★★☆☆
Destination error! and light packaging
Acheteur Vérifié
purchased on 05/12/2017
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5
/5
★★★★★
Very serious site nothing to say
Acheteur Vérifié
purchased on 21/11/2017
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5
/5
★★★★★
Everything is in order. Very fast delivery.
Acheteur Vérifié
purchased on 04/12/2017
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5
/5
★★★★★
Many articles, very clear and precise site, promotions regularly proposed, products always impeccable, packages carefully packed and well routed, easy orders, fast arrival of orders, possibility of chat with advisers in case of questions, very friendly and available, motivated, efficient and dedicated
Acheteur Vérifié
purchased on 27/11/2017
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5
/5
★★★★★
Fast shipping
Acheteur Vérifié
purchased on 25/11/2017
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5
/5
★★★★★
Ordered as expected and shipped quickly. Thank you
Acheteur Vérifié
purchased on 26/11/2017
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5
/5
★★★★★
Serious, fast and very friendly service.
Acheteur Vérifié
purchased on 02/12/2017
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5
/5
★★★★★
No surprises and fast shipping
Acheteur Vérifié
purchased on 30/11/2017
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