/10
★★★★★
based on 7349 reviews published
★★★★★
based on 7349 reviews published
Latest customer reviews
5
/5
★★★★★
Always the same regularity in the delivery times and the quality of the TENA Comfort Platifies products in this case. Bravp and a big THANK YOU to you, you make my disability more bearable!
Philippe P.
purchased on 18/10/2022
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4
/5
★★★★☆
Fast despite a holiday and a stockout
Jacques S.
purchased on 15/10/2022
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5
/5
★★★★★
GOOD VALUE FOR MONEY
Jean Yves P.
purchased on 17/10/2022
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5
/5
★★★★★
Perfect, very fast delivery
Yvette G.
purchased on 27/10/2022
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5
/5
★★★★★
Impeccable
Pascal S.
purchased on 17/10/2022
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5
/5
★★★★★
T well
Bernadette B.
purchased on 13/10/2022
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5
/5
★★★★★
Very good, do not change anything, impeccable service
Claudy B.
purchased on 19/10/2022
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5
/5
★★★★★
Fast delivery, reactive after sales service. Company for which the satisfaction of the customer is very important. We like these companies.
Lydia J.
purchased on 17/10/2022
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5
/5
★★★★★
I purchased from Italy , the shipping was fast and the goods arrived intact .
Tiziana P.
purchased on 25/10/2022
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5
/5
★★★★★
Very good service. On time, correct and in neutral packaging.
Jan M.
purchased on 20/10/2022
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5
/5
★★★★★
As usual always very good
Agnes D.
purchased on 20/10/2022
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5
/5
★★★★★
Very good
Maurice L.
purchased on 19/10/2022
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5
/5
★★★★★
Delivery and compliant products
Renée G.
purchased on 18/10/2022
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5
/5
★★★★★
It's a pity that the deliveryman didn't bother with the delivery. He didn't look for the address and delivered directly to the relay point, which I think is a pity because we pay for a home delivery.
Dominique P.
purchased on 13/09/2022
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5
/5
★★★★★
Completely satisfied with the choice and quality of the products offered. Very good value for money. Customer service is attentive and efficient.
Julia G.
purchased on 13/10/2022
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5
/5
★★★★★
Hello, regular customer, I can only be satisfied, clear site, quality product and correct price, secure delivery, nothing to say. Just a small downside, the delivery is just free in point relay but unfortunately many people who use your products, I speak especially of the elderly, do not have the opportunity to go to vis points relay, so for them, delivery is systematically, whatever the amount, paying .....
Yves G.
purchased on 13/10/2022
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5
/5
★★★★★
No worries
Georges C.
purchased on 13/10/2022
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1
/5
★☆☆☆☆
I received the wrong size because what was noted was confusing: Extra large for large with extra absorption.
The seller accepted the exchange provided that I pay the return shipping of 15e myself. Not very professional.
I do not recommend!
Aliya A.
purchased on 11/10/2022
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Answer from Senup
Hello, As clearly stated on our website, we take charge of the return costs when it is an error on our part but not when the customer wishes to return the products for a reason that is not our responsibility. We are very flexible with regard to return times. You acknowledge that the error is not ours and you will understand that we cannot be held responsible for the official name of the product. All our "Extra-Large" products are listed as XL on our site, just to avoid confusion. We are willing to deduct the return shipping costs from your next order as a goodwill gesture. Our priority is to satisfy our customers. Do not hesitate to contact us by phone at 00800 1995 1995. Sincerely, Frédéric, The Smartlifetime team.
4
/5
★★★★☆
Fast delivery and conformity of the order
Géraud R.
purchased on 11/10/2022
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5
/5
★★★★★
Perfect order and very good delivery, the delivery man made an effort he rang the bell, the home delivery charges are justified.
Thank you
Martine D.
purchased on 11/10/2022
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5
/5
★★★★★
Everything is perfect. The choice, the fast delivery.
Patrick B.
purchased on 11/10/2022
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5
/5
★★★★★
Very Good
Alain D.
purchased on 10/10/2022
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4
/5
★★★★☆
Very good.
Alain D.
purchased on 10/10/2022
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5
/5
★★★★★
Fast delivery Excellent reliability
Albertine D.
purchased on 09/10/2022
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4
/5
★★★★☆
After a small delivery problem (goods not conforming to the order), the managers quickly found a solution. They came to reverse the packages. We were pleasantly surprised by the efficiency and speed of the solution found
Magy V.
purchased on 06/10/2022
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5
/5
★★★★★
Fast and perfect product
Murielle P.
purchased on 21/09/2022
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4
/5
★★★★☆
Well, as usual
Ginette L.
purchased on 29/09/2022
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5
/5
★★★★★
Nothing to report...well delivered
Jacqueline O.
purchased on 19/09/2022
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5
/5
★★★★★
The assembly instructions are explicit, but not in French. Once assembled, the device works perfectly. The delivery is done seriously.
Rene C.
purchased on 06/10/2022
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5
/5
★★★★★
As every time, the satisfaction is full. Thank you.
Giuseppa C.
purchased on 18/09/2022
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