/10
★★★★★
based on 7349 reviews published
★★★★★
based on 7349 reviews published
Latest customer reviews
5
/5
★★★★★
Very professional.
Mariuccia R.
purchased on 28/01/2022
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5
/5
★★★★★
Very good
Nassera C.
purchased on 27/01/2022
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4
/5
★★★★☆
No problemo avec mes commandes et livraisons.
Sébastien B.
purchased on 02/01/2022
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5
/5
★★★★★
As usual, everything is perfect whether it is the quality of the product, the speed of delivery and the friendliness of the deliveryman
Josette B.
purchased on 26/01/2022
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4
/5
★★★★☆
Good and fast for the order
Lorenzo F.
purchased on 25/01/2022
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5
/5
★★★★★
I have been ordering from senup for 2 years now and I am very satisfied with the after sales service. Bravo
Zahra Z.
purchased on 08/02/2022
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5
/5
★★★★★
Great reception, timely delivery. Everything is perfect. Thank you
Patrick S.
purchased on 08/02/2022
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5
/5
★★★★★
I have been a customer for several months already.......and the service is always impeccable....This is also why I returned to their site....without forgetting the quality of their products...
Albert L.
purchased on 08/02/2022
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5
/5
★★★★★
Nothing to complain about - deadlines respected - delivery ok - recommend
Richard M.
purchased on 20/01/2022
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2
/5
★★☆☆☆
Ordered on January 20, 2022. Still not delivered on February 7th. Several changes in the place of delivery, finally resulting in a return to sender and a request for a refund.
Unfortunately this is not the first time that there are problems with UPS. I will not order from you again
Odette B.
purchased on 20/01/2022
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5
/5
★★★★★
I appreciated that my order arrived very quickly
Joelle Y.
purchased on 21/01/2022
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5
/5
★★★★★
Very good
Jean-paul J.
purchased on 04/02/2022
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5
/5
★★★★★
No quick problems
Nicole F.
purchased on 18/01/2022
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5
/5
★★★★★
Very fast shipping, the same day of the order by internet Very satisfied
Agnès R.
purchased on 03/02/2022
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5
/5
★★★★★
Always satisfied after several orders nothing to say
Agnes D.
purchased on 18/01/2022
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5
/5
★★★★★
Top service....
Patricia D.
purchased on 02/02/2022
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5
/5
★★★★★
Everything is ok nothing to say everything is perfect
Annie V.
purchased on 17/01/2022
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3
/5
★★★☆☆
Delivery made the day after the order, a little more than 30 hours later: bravo! On the other hand, the announcement of delivery made in the morning at 8:50 am: this day "before 7:30 pm"! such a time slot is excessive because it blocked me all day and prevented me from going on any errand, including to the pharmacy. Wouldn't it be possible to tighten this time slot? Thank you
Therese D.
purchased on 31/01/2022
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5
/5
★★★★★
Ordered on Monday 9:00 am and delivered on Tuesday 10:30 am !!!! Very fast service and always correct. Bravo
Jacqueline P.
purchased on 31/01/2022
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5
/5
★★★★★
Great service
Lysianne D.
purchased on 31/01/2022
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5
/5
★★★★★
Nothing to complain about either the quality of the products or the speed of delivery. Just that it would be nice to have a coupon from time to time
Marie Josèphe C.
purchased on 16/01/2022
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5
/5
★★★★★
Order received and processed quickly
Stefano F.
purchased on 15/01/2022
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5
/5
★★★★★
VERY GOOD
Marc B.
purchased on 28/01/2022
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2
/5
★★☆☆☆
Sent in a too thin cardboard box, arrived stale, fortunately no damage on the panties
Roger P.
purchased on 14/01/2022
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Answer from Senup
Hello, there was only the cover box, the 2 original boxes were not there, the 8 packs of panties were loose.
2
/5
★★☆☆☆
Sent in a too thin cardboard box, arrived stale, fortunately no damage on the panties
Roger P.
purchased on 14/01/2022
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Answer from Senup
Hello, This is a cover cardboard which is mainly used for discretion and to keep the two original cardboards together. The original boxes have a good thickness and solidity, the packing boxes are less so. We apologize for the inconvenience caused. Our packing system will change in a few months to be more efficient. Sincerely, The Smartlifetime team.
4
/5
★★★★☆
Difficulty connecting to the payment application
Jean-marie F.
purchased on 14/01/2022
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5
/5
★★★★★
Perfect
Philippe T.
purchased on 11/01/2022
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2
/5
★★☆☆☆
Unacceptable that you make pay the port on big orders to go e pharmacy to seek the protections will cost me less expensive
Robert L.
purchased on 25/01/2022
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Answer from Senup
Hello Sir, Thank you for taking the time to share your opinion with us regarding your shopping experience on our Senup store. However, I am surprised by the comment and the very harsh rating you left us for a price issue. Indeed, when you place an order, all prices are displayed before payment, including the costs related to delivery. If you have chosen to finalize your purchase, perhaps it is because our prices are still more competitive than in pharmacies?
I understand your dissatisfaction with the increase in our delivery rates, but the price of transport has exploded for a long time and unfortunately we had no choice but to pass on this increase in our delivery rates. The shipping costs for France are now free from 130 € and no longer from 120 € with DPD and GLS. If you had contacted us by phone, as you usually do, I would have been happy to explain all this to you. I wish you a good day. Senup Customer Service
I understand your dissatisfaction with the increase in our delivery rates, but the price of transport has exploded for a long time and unfortunately we had no choice but to pass on this increase in our delivery rates. The shipping costs for France are now free from 130 € and no longer from 120 € with DPD and GLS. If you had contacted us by phone, as you usually do, I would have been happy to explain all this to you. I wish you a good day. Senup Customer Service
5
/5
★★★★★
I regularly order diapers for my disabled child. I have always been satisfied with the product I take.
Vanessa C.
purchased on 11/01/2022
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5
/5
★★★★★
I am very satisfied with my order from this site that I have known for some time. Fast service, ok packaging. I ordered on Monday and received my order with DPD on Friday.
Françoise C.
purchased on 10/01/2022
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