/10
★★★★★
based on 7182 published reviews
★★★★★
based on 7182 published reviews
Latest customer reviews
5/5
★★★★★
Nothing to report, perfect
Yvette G.
purchased on 16/10/2021
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4/5
★★★★☆
Order delivered very quickly, as usual. Navigation on the site is very easy, but the response time is rather long, especially during payment. Error message when the order has been validated
Jean-claude M.
purchased on 18/10/2021
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4/5
★★★★☆
Good and fast
Gisele D.
purchased on 29/10/2021
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5/5
★★★★★
I regularly order tena panties for my mother, the price is interesting and the delivery fast
Chantal A.
purchased on 01/11/2021
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5/5
★★★★★
Fast service. Good products
Bernard B.
purchased on 01/11/2021
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5/5
★★★★★
Point to improve: the customer should benefit from a free delivery beyond a certain order amount.
Robert B.
purchased on 28/10/2021
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4/5
★★★★☆
Fast delivery. Correct packaging.
Marie Thérèse G.
purchased on 26/10/2021
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5/5
★★★★★
Order on time
Jean-paul T.
purchased on 27/10/2021
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5/5
★★★★★
Everything is perfect!
Marguerite L.
purchased on 15/10/2021
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4/5
★★★★☆
The product is very good, the site is clear, but the shipping time is too long, I had to wait 11 days to receive my package.
Gérard C.
purchased on 15/10/2021
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4/5
★★★★☆
I am very happy with SENUP company. It's a pity that you use the D P D transport which spoils everything!
Abrahamn C.
purchased on 06/10/2021
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5/5
★★★★★
Conformity of the delivery. Less expensive than elsewhere and more convenient and discreet.
Guy A.
purchased on 14/10/2021
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5/5
★★★★★
Satisfied
Degand G.
purchased on 20/10/2021
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5/5
★★★★★
Fast delivery
Odette B.
purchased on 13/10/2021
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5/5
★★★★★
Easy navigation on the site, very good delivery
Marie F.
purchased on 25/10/2021
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5/5
★★★★★
Easy to access site, fast delivery time.
Moujahid F.
purchased on 12/10/2021
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5/5
★★★★★
Order arrived on time. Very regular carrier.
Philippe B.
purchased on 12/10/2021
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5/5
★★★★★
Very clear and easy to use. Delivery in Belgium, very fast, usually delivered the next day!
Laura D.
purchased on 26/10/2021
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5/5
★★★★★
Nothing to report, correct services
Pamela L.
purchased on 30/09/2021
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5/5
★★★★★
Excellent service and very fast delivery
Michèle B.
purchased on 09/10/2021
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2/5
★★☆☆☆
Deplorable shopping experience because of the delivery service. The DPD service provider systematically refuses to deliver at home and it is always a very tough and shocking fight with the delivery man on the phone to get him to honor the delivery as planned when ordering. Despite several complaints to the customer services of DPD and Smartlifetime, nothing changes... Too bad and discouraging
Marie-hélène C.
purchased on 08/10/2021
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Answer from
Senup
Hello Mrs Coffin, I regret your dissatisfaction with the DPD carrier. After checking the delivery of your last order, I see that we shipped your package on 11/10 and that it was delivered on 13/10. Your previous order was shipped on 08/25 and delivered on 08/27. So the deadlines are respected but you are obviously confronted with an uncooperative driver. We invite you to try another of our carriers.
3/5
★★★☆☆
Delivery in a relay point, a little far from my home
Marie-helene L.
purchased on 19/10/2021
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Answer from
Senup
Hello, I understand your dissatisfaction.
With the GLS carrier, I advise you to answer the SMS or the e-mail announcing the delivery (sent by this carrier) in order to force the delivery at home. In this case, the relay point will be avoided BUT, the delivery without proof of receipt is then authorized. We remain at your disposal for any further information. Sincerely, Frédéric The Senup.com team
With the GLS carrier, I advise you to answer the SMS or the e-mail announcing the delivery (sent by this carrier) in order to force the delivery at home. In this case, the relay point will be avoided BUT, the delivery without proof of receipt is then authorized. We remain at your disposal for any further information. Sincerely, Frédéric The Senup.com team
5/5
★★★★★
Fast delivery, fair prices.
Olivier D.
purchased on 08/10/2021
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5/5
★★★★★
Excellent service. Friendly. Good website. Good price. I am very happy.
Michel R.
purchased on 22/10/2021
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5/5
★★★★★
Satisfied
Jean B.
purchased on 18/10/2021
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5/5
★★★★★
Low order, very fast delivery of gels
Marie-claude D.
purchased on 04/10/2021
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5/5
★★★★★
I needed some advice. There was someone there. I asked for a discount and I got 10% and it's not bad either they gave me a code immediately. So it's a great customer support that is available and very clear.
Daniel B.
purchased on 21/10/2021
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5/5
★★★★★
Speed
Paula C.
purchased on 18/10/2021
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5/5
★★★★★
Very good reception of the package of mobile exchange very happy with the service of smartlifetime
Marcelle D.
purchased on 06/10/2021
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5/5
★★★★★
It's very good, there's nothing to complain about.
Therese D.
purchased on 19/10/2021
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