/10
★★★★★
based on 7182 published reviews
★★★★★
based on 7182 published reviews
Latest customer reviews
5/5
★★★★★
Still easy to order
Acheteur Vérifié
purchased on 12/07/2021
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5/5
★★★★★
Well structured, intuitive.
Acheteur Vérifié
purchased on 12/07/2021
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2/5
★★☆☆☆
The new site is particularly difficult to access. Impossible to go back to the last order to copy it as it was the case before this redesign. It was necessary to call on a helper to establish a new order!
Acheteur Vérifié
purchased on 11/07/2021
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Answer from
Senup
Hello Madam, Our site has been redesigned to simplify the purchase on our site. All our products have been grouped by size and packaging. With one click, you can access all the available sizes and packaging for the same product. We have also expanded the choice of payment methods. For the rest, nothing has changed. The "reorder" function is only accessible when you make your second purchase on the "new" site, as the products are no longer presented in the same format. However, as you will see the next time you make a purchase, this feature will be fully accessible.
In case of any problem or hesitation, we always invite our customers to contact us. Indeed, we can be reached very easily by e-mail, by phone (toll free number) or even via the online chat.
The Senup team
In case of any problem or hesitation, we always invite our customers to contact us. Indeed, we can be reached very easily by e-mail, by phone (toll free number) or even via the online chat.
The Senup team
5/5
★★★★★
Competitive price and a very fast delivery, for that I put 5 stars
Acheteur Vérifié
purchased on 25/06/2021
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3/5
★★★☆☆
Waiting for delivery
Acheteur Vérifié
purchased on 11/07/2021
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Answer from
Senup
Hello, We have taken good note of your evaluation.
Please note that your order has not yet been shipped because you have chosen a product that is clearly indicated as being on backorder. All products that are out of stock are accompanied by an indication of the restocking time.
Sincerely, The Senup team
Please note that your order has not yet been shipped because you have chosen a product that is clearly indicated as being on backorder. All products that are out of stock are accompanied by an indication of the restocking time.
Sincerely, The Senup team
5/5
★★★★★
Very good service
Acheteur Vérifié
purchased on 26/06/2021
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5/5
★★★★★
Ordered received quickly, as usual.
Nothing to complain about.
Acheteur Vérifié
purchased on 26/06/2021
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4/5
★★★★☆
Chosen site because of the unbeatable price. Very good. Only one thing to improve in relation to the choice of relay point. We are asked to note the address of the relay point and then another place appears only after payment. Otherwise the delivery is very fast, possibility of tracking the package. I recommend
Acheteur Vérifié
purchased on 24/06/2021
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2/5
★★☆☆☆
The new site is much less user friendly and ordering was less easy. Moreover when you click on lists it is useless because nothing is developed. In addition, the shipping costs have increased.
Acheteur Vérifié
purchased on 10/07/2021
Translated review
Answer from
Senup
Hello Madam, Our site has been redesigned to simplify the purchase on our site. All our products have been grouped by size and packaging. With one click, you can access all the available sizes and packaging for the same product. We have also expanded the choice of payment methods. For the rest, nothing has changed. In case of any problem or hesitation, we always invite our customers to contact us. Indeed, we can be reached very easily by e-mail, by phone (free number) or even via the online chat. The Senup team
5/5
★★★★★
Fast and accurate service. Good prices.
Acheteur Vérifié
purchased on 25/06/2021
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3/5
★★★☆☆
Not as clear as before. And I add that there are regularly during my orders items that are waiting to be restocked. This postpones the delivery.
Acheteur Vérifié
purchased on 09/07/2021
Translated review
Answer from
Senup
Hello Sir, Our website has been redesigned to simplify the shopping experience for our customers. All our products have been grouped by size and packaging. With one click, you have access to all available sizes and packaging for the same product. We have also expanded the choice of payment methods. For the rest, nothing has changed. In case of any problem or hesitation, we always invite our customers to contact us. Indeed, we can be reached very easily either by e-mail, by phone (free number) or even via the online chat.
Some products are indeed sold out of stock but this is always clearly indicated on the product sheet to avoid unpleasant surprises for our customers. The Senup team
Some products are indeed sold out of stock but this is always clearly indicated on the product sheet to avoid unpleasant surprises for our customers. The Senup team
5/5
★★★★★
Everything was perfect as usual
Acheteur Vérifié
purchased on 06/07/2021
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4/5
★★★★☆
The site and the taking of order very well unfortunately it is the conveyor which spoils the note: parcels more or less eventrés and if there are two parcels one has right to two deliveries to one or two days of interval
Acheteur Vérifié
purchased on 21/06/2021
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5/5
★★★★★
Always at the top level of quality!
Acheteur Vérifié
purchased on 07/07/2021
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3/5
★★★☆☆
Satisfied with the product. Correct delivery time
Acheteur Vérifié
purchased on 22/06/2021
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5/5
★★★★★
Fast shipping
Acheteur Vérifié
purchased on 22/06/2021
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5/5
★★★★★
Fast TB compliant
Acheteur Vérifié
purchased on 05/07/2021
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5/5
★★★★★
Everything is clear on the site
Acheteur Vérifié
purchased on 21/06/2021
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3/5
★★★☆☆
Recurring and uncorrected problem on loyalty points i have to do this every month
Acheteur Vérifié
purchased on 06/07/2021
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2/5
★★☆☆☆
The article received does not correspond to the description I do not recommend this site
Acheteur Vérifié
purchased on 24/06/2021
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Answer from
Senup
Hello, this product has recently been replaced by our supplier and we apologize for the inconvenience. Please be aware that we offer a refund or a voucher in this case. I remain at your disposal for any further information. Sincerely, Frédéric. The Senup team
5/5
★★★★★
Everything is perfect
Acheteur Vérifié
purchased on 21/06/2021
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5/5
★★★★★
This site is to be remembered. It is very interesting. Ordering on the internet is very easy. The delivery is fast. I am really satisfied.
Acheteur Vérifié
purchased on 21/06/2021
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5/5
★★★★★
Top as always
Acheteur Vérifié
purchased on 21/06/2021
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5/5
★★★★★
Store offering a satisfying choice for very reasonable prices. Fast delivery.
Acheteur Vérifié
purchased on 21/06/2021
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5/5
★★★★★
A very friendly and kind operator, very professional
Acheteur Vérifié
purchased on 05/07/2021
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5/5
★★★★★
Seeice fast, very satisfactory items, competitive prices! perfect!
Acheteur Vérifié
purchased on 04/07/2021
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5/5
★★★★★
Clear and accessible site I am waiting for the delivery
Acheteur Vérifié
purchased on 03/07/2021
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5/5
★★★★★
Everything is in accordance with the order with a fast delivery
Acheteur Vérifié
purchased on 01/07/2021
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5/5
★★★★★
O . k .
Acheteur Vérifié
purchased on 29/06/2021
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5/5
★★★★★
Product conforms, fast delivery. Perfect
Acheteur Vérifié
purchased on 18/06/2021
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