/10
★★★★★
based on 7349 reviews published
★★★★★
based on 7349 reviews published
Latest customer reviews
5
/5
★★★★★
As usual impeccable?
Acheteur Vérifié
purchased on 08/09/2021
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5
/5
★★★★★
I was able to track and receive the order delivered by GLS, this very fast and friendly.
Claude G.
purchased on 20/09/2021
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5
/5
★★★★★
Delivery in 24h, it's great
Therese D.
purchased on 21/09/2021
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5
/5
★★★★★
No problem - Fast and complete delivery
Acheteur Vérifié
purchased on 08/09/2021
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5
/5
★★★★★
No problem, maybe a small improvement on the payment confirmation.
Therese D.
purchased on 21/09/2021
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5
/5
★★★★★
Order preparation and fast delivery in 24 hours
Dany V.
purchased on 21/09/2021
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5
/5
★★★★★
Easy to order on the site. Fast delivery. Always satisfied with my purchases.
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Yolande P.
purchased on 22/09/2021
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5
/5
★★★★★
Hello, I would like to thank you all for the order I placed this month. The product is still interesting and especially for a more affordable price than through other means.
So it remains a good thing, to have discovered it with SlartLifetime and a mention of satisfaction is brought for the fast and efficient delivery.
Best regards.
Acheteur Vérifié
purchased on 06/09/2021
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5
/5
★★★★★
Very good nothing to say
Acheteur Vérifié
purchased on 06/09/2021
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5
/5
★★★★★
Nice site, easy to order, great choice of payment and delivery methods
Enrico P.
purchased on 20/09/2021
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5
/5
★★★★★
Wide range of products at interesting prices. Fast delivery.
Martine V.
purchased on 19/09/2021
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1
/5
★☆☆☆☆
I was happy with everything except the delivery. On my order, I wrote not to deliver my package on Tuesday (absent) but on Wednesday or Thursday. DPD came on Tuesday (!!!!), left a paper with NO indication. Searching on mail, I finally found that it was dropped off at Gourmet, ch de Philippeville. There was no 2nd presentation as indicated on the site when ordering. The package is very large, I am 76 years old and had to transport it myself, so as far as delivery is concerned, my grade is *, which is very bad. I have to blame DPD. For the rest, my note is 5 *.
Acheteur Vérifié
purchased on 13/09/2021
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Answer from Senup
Hello Sir, Thank you for taking the time to tell us about your experience with our Senup store. I am sorry to read that your delivery did not go as you would have liked. However, I would like to draw your attention to the fact that it is not possible to choose a day for the delivery. You should assume that when you place an order (and the products are in stock and available), your order is automatically delivered on the next working day. If you did not want to be delivered on Tuesday, the solution would have been to place your order on Tuesday for a delivery on Wednesday, for example. Unfortunately, the carrier cannot be held responsible for the delivery failure because your address was included in their Tuesday round. In case of absence, the parcels are indeed automatically deposited in a relay point.
For the rest, we are delighted to read that you are satisfied with the service offered on our store and we are at your disposal for any further information.
Sincerely, Stefania Customer Service Senup
For the rest, we are delighted to read that you are satisfied with the service offered on our store and we are at your disposal for any further information.
Sincerely, Stefania Customer Service Senup
5
/5
★★★★★
Competent service and very fast delivery
Acheteur Vérifié
purchased on 01/09/2021
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4
/5
★★★★☆
Delivery man always the same, very pleasant
Acheteur Vérifié
purchased on 11/09/2021
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4
/5
★★★★☆
Too bad very expensive never discounts on regular orders
Acheteur Vérifié
purchased on 13/09/2021
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Answer from Senup
Hello Madam, Thank you for taking the time to tell us about your shopping experience at Senup. As indicated on our website, each purchase allows you to accumulate loyalty points that you can then convert into coupons. You will find all the useful information by clicking on this link: https://www.senup.com/senior-help/22-points-de-fidelite. Moreover, if you wish to obtain other information, I remain at your total disposal. Have a nice day. The Senup team
5
/5
★★★★★
Very serious house. Competent and friendly staff. Fast and careful delivery. Thank you Smartlifetime.
Acheteur Vérifié
purchased on 29/08/2021
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5
/5
★★★★★
Just to let you know, the driver who made my last delivery, a young man, left me on the ground floor with my 14 kg package. I am 71 years old and handicapped. It's the first one to do this to me, all the others were kind enough to take my package up to the 2nd floor. It only takes 5 minutes and it was a relief for me. Sincerely.
Acheteur Vérifié
purchased on 28/08/2021
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5
/5
★★★★★
....
Acheteur Vérifié
purchased on 28/08/2021
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5
/5
★★★★★
I can only be satisfied with the second shipment. I was able to navigate the site easily and find what I was looking for. The delivery was fast and neat. Thank you.
Acheteur Vérifié
purchased on 04/09/2021
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5
/5
★★★★★
Perfect good reactivity to questions in the contact form. Very fast reception of the package.
Acheteur Vérifié
purchased on 26/08/2021
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3
/5
★★★☆☆
Could be simplified as it requires a lot of research. Discounts and deductions on billing are not sufficiently explained. After a chat, the terms used by the agents do not correspond to what is found on the site, so I hesitate.
Acheteur Vérifié
purchased on 08/09/2021
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Answer from Senup
Hello Madam, Thank you for taking the time to send us your feedback regarding your experience on our site. I personally explained our loyalty point system to you and if I remember correctly, you never asked me for more clarification. I assumed that everything was clear to you. Furthermore, the system for converting your loyalty points is also explained in detail on our site. I remain at your disposal for any further information. Sincerely yours, The Senup team
5
/5
★★★★★
Fast delivery. No problem at all
Acheteur Vérifié
purchased on 26/08/2021
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 24/08/2021
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5
/5
★★★★★
Simple fast very correct price
Acheteur Vérifié
purchased on 09/09/2021
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5
/5
★★★★★
Everything is perfect
Acheteur Vérifié
purchased on 25/08/2021
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3
/5
★★★☆☆
The navigation on the site is not always easy, it's a little slow. the delivery was relatively fast, as I was away the deliveryman put the package on the terrace of my garden? I had appreciated the delivery in a relay point last year. The telephone assistance, to guide me in particular on the mode of delivery which is being perfected, was remarkable. The person who answers the phone is very calm and kind, which is quite exceptional on an online sales site. Bravo and thank you.
Acheteur Vérifié
purchased on 06/09/2021
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5
/5
★★★★★
I will continue to use your services
Acheteur Vérifié
purchased on 24/08/2021
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5
/5
★★★★★
NOT TO BE MISSED
Acheteur Vérifié
purchased on 24/08/2021
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5
/5
★★★★★
Arrived very fast and perfect as we ordered
Acheteur Vérifié
purchased on 23/08/2021
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5
/5
★★★★★
No problem
Acheteur Vérifié
purchased on 22/08/2021
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