/10
★★★★★
based on 7349 reviews published
★★★★★
based on 7349 reviews published
Latest customer reviews
5
/5
★★★★★
Ordered on 04/08 ...... received on 05/08 super fast!
Acheteur Vérifié
purchased on 04/08/2021
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5
/5
★★★★★
Very good and responsive
Acheteur Vérifié
purchased on 05/08/2021
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5
/5
★★★★★
Very satisfied for fast shipping
Acheteur Vérifié
purchased on 31/07/2021
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5
/5
★★★★★
Serious fast
Acheteur Vérifié
purchased on 21/07/2021
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5
/5
★★★★★
O . k .
Acheteur Vérifié
purchased on 03/08/2021
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5
/5
★★★★★
Perfect.
Acheteur Vérifié
purchased on 04/08/2021
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4
/5
★★★★☆
No worries good site
Acheteur Vérifié
purchased on 04/08/2021
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4
/5
★★★★☆
I am satisfied but for several months that I order, I find it a shame not to have coupons or promo codes.
Acheteur Vérifié
purchased on 03/08/2021
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Answer from Senup
Hello Madam, Thank you for taking the time to give us your opinion about your purchases on our Senup store. Regarding the discounts, they are indeed offered on the site in the form of discounts on product lots: we practice a sliding scale of charges when you buy a product lot. This discount can go up to 10%. To benefit from this discount, you must select the packaging of your choice in the drop-down menu "packaging" and not place the product individually in your cart. Moreover, we also offer a loyalty points program accessible to all our customers. Each euro spent allows you to accumulate loyalty points that you can then convert into discount coupons. Here is the link to the procedure to follow in order to convert your points: https://www.senup.com/senior-help/22-points-de-fidelite. If you have any problems, don't hesitate to call us by phone at the free number 00800 1995 1995.
We will be happy to help you. Sincerely, The Senup team
We will be happy to help you. Sincerely, The Senup team
3
/5
★★★☆☆
Delivery time too long
Acheteur Vérifié
purchased on 19/07/2021
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4
/5
★★★★☆
No problem
Acheteur Vérifié
purchased on 19/07/2021
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3
/5
★★★☆☆
1) I am dutch-speaking and receive this question in french! 2) I have asked a question 2 times and had to send a reminder 2 times because my question was not answered
Acheteur Vérifié
purchased on 19/07/2021
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4
/5
★★★★☆
Fast after sales service
Acheteur Vérifié
purchased on 18/07/2021
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 02/08/2021
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1
/5
★☆☆☆☆
You made a mistake in the sizes
Acheteur Vérifié
purchased on 14/07/2021
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Answer from Senup
Hello, I don't see any e-mail from you about a size problem and I don't see any communication in the order either. Are you sure that it is an order from us? Do you know that in case of error on our part we take back the products free of charge and we proceed to a new shipment? Would you be so kind as to contact us in order to solve the possible problem? Thank you in advance. Sincerely, Frédéric. The Smartlifetime team
4
/5
★★★★☆
The site is well designed, just need to receive an order confirmation email
Acheteur Vérifié
purchased on 01/08/2021
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5
/5
★★★★★
I have been buying from this site for quite some time and they are always efficient. When problems occurred, responded promptly and solved the problem. Recommended!
Acheteur Vérifié
purchased on 17/07/2021
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5
/5
★★★★★
Fast delivery, everything is OK
Acheteur Vérifié
purchased on 15/07/2021
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5
/5
★★★★★
Perfect as always
Acheteur Vérifié
purchased on 24/07/2021
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5
/5
★★★★★
Delivery time always at the top, interesting prices;
Acheteur Vérifié
purchased on 13/07/2021
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5
/5
★★★★★
Excellent!
Acheteur Vérifié
purchased on 12/07/2021
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5
/5
★★★★★
Happy and in 4 days delivered.
Acheteur Vérifié
purchased on 12/07/2021
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5
/5
★★★★★
Good products, very fast delivery, services always ready to help. Very satisfied, I recommend
Acheteur Vérifié
purchased on 26/07/2021
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3
/5
★★★☆☆
I'm very pleased with the service and the quality of the product.
Acheteur Vérifié
purchased on 19/07/2021
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5
/5
★★★★★
Excellent service do not change anything. Bravo
Acheteur Vérifié
purchased on 10/07/2021
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5
/5
★★★★★
Nothing to say fast and compliant order thank you
Acheteur Vérifié
purchased on 10/07/2021
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3
/5
★★★☆☆
Products always in conformity but the price always in increase
Acheteur Vérifié
purchased on 24/07/2021
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Answer from Senup
Hello Madam, We take good note of your opinion. When we compare your previous order and the latest one, we do not see a drastic price increase. Indeed, the tena pants maxi large purchased by batch of 4 packages was previously at a price of 58.49 euros (order of April 6, 2021) and 58.76 euros during your order of July 24 last. Regarding the tena pants wider, you had taken a batch of 10 packages previously (price per package: 14.43 euros) and a batch of 12 packages during your last order (price per package: 13.86 euros). The price here is therefore lower.
We remain at your disposal. Sincerely, The Senup team
We remain at your disposal. Sincerely, The Senup team
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 09/07/2021
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5
/5
★★★★★
Super
Acheteur Vérifié
purchased on 22/07/2021
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5
/5
★★★★★
Always perfect
Acheteur Vérifié
purchased on 11/07/2021
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5
/5
★★★★★
Nothing to say everything is fine
Acheteur Vérifié
purchased on 07/07/2021
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