/10
★★★★★
based on 26142 published reviews
★★★★★
based on 26142 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Bought a template for iphone 8, lame and considering the price, I will avoid SOSAV.
Bruno D.
Translated review
Answer from
SOSAV
Hello, thank you for your feedback! If you want to return the part, our customer service is at your disposal at [email protected] ! Have a nice day! Sincerely, The SOSav team
3/5
★★★☆☆
Correct delivery time and packaging.
Claudine C.
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Answer from
SOSAV
Hello Claudine, We thank you for your message and we are sorry to see that the part you received is not suitable for you. It is indeed a compatible cable (unofficial), as indicated on the product sheet you have chosen 🙂 You can, if you wish, return the item that does not suit you, and then get a refund or a credit note of it. For this, please contact our team at [email protected], we will be happy to find a solution for you! Have a nice day. Sincerely, The SOSav.Fr team
3/5
★★★☆☆
I communicated precisely the part I wanted, but it was another part (not the right one) that was sent to me.
Louis-norbert R.
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Answer from
SOSAV
Hello Louis-Norbert, We thank you for your message and we are sorry that the exchanges with our team did not give you complete satisfaction. We remain at your disposal and are open to any comments allowing us to improve and especially to improve your customer experience at SOSav.fr. Do not hesitate to contact our team for any question. Have a great day! The SOSav.com team
2/5
★★☆☆☆
Defect of the part for liPhone
Mathilde L.
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Answer from
SOSAV
Hello again Mathilde, As our team has indicated to you, all you have to do is send us a photo of the part you have received, together with the order number and the manufacturer's reference of your device to the address [email protected] so that we can check it together 🙂 Do not hesitate to contact our team directly if you have any questions, we are available. Have a nice day! Sincerely, The SOSav.Fr team
3/5
★★★☆☆
Just a small comment; please be more precise and visible in the descriptions about the compatibility of the parts with the machines.
Mireille A.
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Answer from
SOSAV
Hello Mireille, Our team would like to thank you for your comment, which is all the more important as we are always looking to improve. We currently have more than 25,000 references in our catalogue, and we are working every day to make our product sheets more complete and precise, and our disassembly guides more comprehensive. We are also at your disposal for any additional information (technical or not) by chat, phone, e-mail, and on social networks: do not hesitate 😉 Very nice day to you! Sincerely, The SOSav.Fr Team
2/5
★★☆☆☆
Screen break after two days. Without beings fall.
Thomas S.
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Answer from
SOSAV
Hello, Thank you for your comment! Unfortunately, our warranty does not cover breakage :/ We are very sorry for this situation! Sincerely, The SOSav team
2/5
★★☆☆☆
2 defective items out of 3 sent. The 1st one was exchanged for free and the second one was refunded but with return shipping costs at my expense, not very commercial...
Terrier C.
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2/5
★★☆☆☆
I did not speak to customer service about my problem with the faulty delivery as I did not have time to wait for more information.
Muriel E.
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Answer from
SOSAV
Hello, thank you for your feedback! Could you please contact our customer service at [email protected] to find a solution to your problem? Sincerely, The SOSav team
2/5
★★☆☆☆
The advertised capacity of the battery is much lower than its actual capacity.
Léo T.
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Answer from
SOSAV
Hello, thank you for your feedback! Could you please contact our customer service at [email protected] so that we can find a satisfactory solution? Sincerely, The SOSav team
2/5
★★☆☆☆
Battery malfunction, after a 1st exchange, the new battery takes 2 days to be recharged. Expensive for generic batteries...
Johnny G.
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Answer from
SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.
3/5
★★★☆☆
The order was easy, the delivery was very fast and in good condition, it's perfect... Too bad the product I bought doesn't fit 100/100, I had to make some changes to make it fit.
Frédéric V.
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3/5
★★★☆☆
Passing .conforme on time
Patrick F.
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2/5
★★☆☆☆
Poor quality equipment that doesn't work well...
Dimitri F.
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Answer from
SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.
2/5
★★☆☆☆
I'm very pleased with the service and the product. I'll come back to you as soon as possible. I'm sorry!
José Calixto R.
Translated review
Answer from
SOSAV
Hello, Thank you for your feedback! Could you please contact us directly by email at the following address: [email protected] so that we can solve your problem. Sincerely, The SOSav team.
3/5
★★★☆☆
I'm sorry, but I have to tell you that I'm not sure I'm going to be able to do it. I'm not sure I'm going to be able to do it because I'm not going to be able to do it.
Alan N.
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Answer from
SOSAV
Hello, Thank you for your review! Could you please contact the customer service at the following address: [email protected] so that we can solve the problem you encountered. Sincerely, The SOSav team.
3/5
★★★☆☆
Site not very intuitive. The products put forward are always Apple and Samsung. There are not ONLY these brands.
Cedric L.
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3/5
★★★☆☆
With the order of a screen it would be good to specify that the glue is not provided
Alain C.
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3/5
★★★☆☆
On 2 items, one received quickly but not conform to the description (camera lens protector), and the 2nd very important delay of delivery without having reasons....
David N.
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Answer from
SOSAV
Hello, Thank you for your feedback! We did indeed run out of SIM drawers at the time of your order? We sincerely apologize for our logistic service which did not send you an email! If there is another delay, we are available all week long, from 09h00 to 18h00, at [email protected] ! Sincerely, The SOSav team
3/5
★★★☆☆
The site is quite clear and explanatory. The order is quickly
Lena T.
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2/5
★★☆☆☆
I've been using it for a while now, but I'm not sure if it's a good one. I'm not sure if it's a good one, but I'm not sure if it's a good one, and I'm not sure if it's a good one.
Ludovic C.
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Answer from
SOSAV
Hello, Thank you for your opinion ! Could you please contact our customer service at [email protected] ? We look forward to receiving your email and wish you a nice day ! Sincerely, The SOSav team
2/5
★★☆☆☆
The battery only lasted 3 days. OUT OF ORDER. Satisfactory after sales service, immediate refund of the battery.
Julien L.
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2/5
★★☆☆☆
VERY POOR QUALITY MATERIAL RECEIVED
Eric M.
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Answer from
SOSAV
Hello Eric, Thank you for your feedback! In order to exchange the charger, can you contact our customer service at [email protected]? Sincerely, The SOSav team
2/5
★★☆☆☆
One time the battery is not working and the second one they sent me discharges after 30min
Emmanuel L.
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Answer from
SOSAV
Hello Emmanuel, Thank you for your feedback! Could you please contact our customer service at [email protected] so that we can offer you a satisfactory solution? Sincerely, The SOSav team
3/5
★★★☆☆
As presented in the satisfaction survey, the product ordered is white but at the validation it is the black version that appeared. Without this problem I would have given it 4 stars.
Yann D.
Translated review
Answer from
SOSAV
Hello, Thank you for your feedback. Please contact our customer service ([email protected]) so that we can find a solution to your problem. Sincerely, The SOSav team.
2/5
★★☆☆☆
It's a good site but SOSAV must be more vigilant about the photo of the products offered, which subsequently does not correspond to the product we receive, we order the exact model of the product in relation to the photo, especially if there are several references for the same product, so it's crucial to receive what we ask. Moreover, read more carefully the emails that are sent to you when there is a problem, this avoids sending the wrong product twice in a row.
Serge B.
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Answer from
SOSAV
Hello, Thank you for your review! Please contact our customer service ([email protected]) so that we can find a satisfactory solution to your problem. We remain at your disposal.
2/5
★★☆☆☆
Following the breakage of my Galaxy A70 screen I visited the site with my screen replacement procedure. The steps are well detailed but there are a few steps missing for the procedure to be complete. I ordered the screen from my A70 to proceed with the repair but what a disappointment. The screen only has the LCD glass and not the complete screen. Once in place, the LCD screen does not light up across the entire screen. The fingerprint recognition does not work anymore since the screen does not go all the way down. At almost 100 I expected much better and I'm not sure I'd recommend this site or recommend it to my friends.
Christophe C.
Translated review
Answer from
SOSAV
Hello, Could you please contact our customer service ([email protected]) so that we can find a solution to your problem. Sincerely, The SOSav team.
3/5
★★★☆☆
On site and order nothing to say about the product it did not correspond to the order and this 2 times is not serious to review
Bruno R.
Translated review
Answer from
SOSAV
Hello, Thank you for your feedback! We have corrected our stock and our customer service is waiting for a response from you? Sincerely, The SOSav team
3/5
★★★☆☆
I am a little disappointed with the battery which was given for 3300 mAh and which in reality is not more than 2700 mAh
Bruno G.
Translated review
Answer from
SOSAV
Hello, Could you please contact our customer service at this email address: [email protected] so that we can find a solution to your problem. Sincerely, The SOSav team.
3/5
★★★☆☆
The parts are supposedly tested before shipping... Well, the first one I received doesn't work and it was really hard to miss... so not tested before shipping... However, if these ones work, they work correctly! The after-sales service was very responsive and offered me a quick solution. Nevertheless, I think it's a shame to have to waste time because the parts are (apparently) not tested, even though it's written in big letters on their website...
Alexandre P.
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2/5
★★☆☆☆
The site is well done but on the liPhone reassembly tutorial there is a step missing and I found myself with an extra screw, forced to reassemble...
Jean-marc E.
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