/10
★★★★★
based on 26365 reviews published
★★★★★
based on 26365 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Screen quality very good, the only problem is that there are no tools provided with it... And to get the old home button back, you still need a new specific screwdriver not included as well. It would be nice to add a tool kit suitable for the phone model.
Nellie M.
Translated review
Answer from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.
3
/5
★★★☆☆
Many products offered Fast shipping
Lydie F.
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Answer from SOSAV
Hello Lydie, Thank you for your comment and your encouragement. Can you give us more comments on the rating, as it does not necessarily reflect your comment and, obviously, your complete satisfaction 😉 ? We remain at your disposal at [email protected] if needed. Very nice day to you! Sincerely, The SOSav.Fr Team
2
/5
★★☆☆☆
Iphone repair kit. 2 tools did not work. The suction cup. And the tip of the spatula was too soft to open the phone properly.
Raphael B.
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Answer from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team
3
/5
★★★☆☆
The glass arrived without a hitch and was a perfect fit, but probably with an oversight in the order: I couldn't find the stickers to fix it that were supposed to be attached
Coline K.
Translated review
Answer from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
3
/5
★★★☆☆
Triwing screwdriver too big. Had to buy another one.
Romain M.
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2
/5
★★☆☆☆
Note on delivery ignored, but fast delivery at reasonable price
Victor F.
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3
/5
★★★☆☆
Well done site.
Romain D.
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2
/5
★★☆☆☆
First order wrong, need to arrange to take the return package to the post office, second receipt did not match the part ordered either.
Florent V.
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Answer from SOSAV
Hello, Thank you for your review! Could you please contact our customer service at the following email address: [email protected] so that we can solve the problem? Sincerely, The SOSav team
3
/5
★★★☆☆
The product doesn't match I have a galaxy j6 and the external speaker order doesn't match
Gennaro P.
Translated review
Answer from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve the problem. Sincerely, The SOSav team.
2
/5
★★☆☆☆
Fast delivery, fairly good quality products, but explanatory video needs to be reviewed. My phone now has a different problem than the original one.
Emma B.
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3
/5
★★★☆☆
The replacement screen ordered is not as bright as the original screen and everything becomes more grey... it's a real shame because although I would have been willing to pay more money for a better screen! I'm very pleased with the service and the quality of the screen. So just a pity that the site doesn't describe better what we buy...
Benjamin W.
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3
/5
★★★☆☆
The parts I received were used and had fingerprints on them... In addition, one of my parts was slightly damaged ... Conclusion, cheap and it shows.
Alex B.
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Answer from SOSAV
Hello, Thank you for your opinion! All the parts we sell are brand new! Could you please contact our customer service at [email protected] so that we can offer you a return of the damaged part received? Wishing you a nice day 🙂 Sincerely, The SOSav team
2
/5
★★☆☆☆
Bought a template for iphone 8, lame and considering the price, I will avoid SOSAV.
Bruno D.
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Answer from SOSAV
Hello, thank you for your feedback! If you want to return the part, our customer service is at your disposal at [email protected] ! Have a nice day! Sincerely, The SOSav team
3
/5
★★★☆☆
Correct delivery time and packaging.
Claudine C.
Translated review
Answer from SOSAV
Hello Claudine, We thank you for your message and we are sorry to see that the part you received is not suitable for you. It is indeed a compatible cable (unofficial), as indicated on the product sheet you have chosen 🙂 You can, if you wish, return the item that does not suit you, and then get a refund or a credit note of it. For this, please contact our team at [email protected], we will be happy to find a solution for you! Have a nice day. Sincerely, The SOSav.Fr team
3
/5
★★★☆☆
I communicated precisely the part I wanted, but it was another part (not the right one) that was sent to me.
Louis-norbert R.
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Answer from SOSAV
Hello Louis-Norbert, We thank you for your message and we are sorry that the exchanges with our team did not give you complete satisfaction. We remain at your disposal and are open to any comments allowing us to improve and especially to improve your customer experience at SOSav.fr. Do not hesitate to contact our team for any question. Have a great day! The SOSav.com team
2
/5
★★☆☆☆
Defect of the part for liPhone
Mathilde L.
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Answer from SOSAV
Hello again Mathilde, As our team has indicated to you, all you have to do is send us a photo of the part you have received, together with the order number and the manufacturer's reference of your device to the address [email protected] so that we can check it together 🙂 Do not hesitate to contact our team directly if you have any questions, we are available. Have a nice day! Sincerely, The SOSav.Fr team
3
/5
★★★☆☆
Just a small comment; please be more precise and visible in the descriptions about the compatibility of the parts with the machines.
Mireille A.
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Answer from SOSAV
Hello Mireille, Our team would like to thank you for your comment, which is all the more important as we are always looking to improve. We currently have more than 25,000 references in our catalogue, and we are working every day to make our product sheets more complete and precise, and our disassembly guides more comprehensive. We are also at your disposal for any additional information (technical or not) by chat, phone, e-mail, and on social networks: do not hesitate 😉 Very nice day to you! Sincerely, The SOSav.Fr Team
2
/5
★★☆☆☆
Screen break after two days. Without beings fall.
Thomas S.
Translated review
Answer from SOSAV
Hello, Thank you for your comment! Unfortunately, our warranty does not cover breakage :/ We are very sorry for this situation! Sincerely, The SOSav team
2
/5
★★☆☆☆
2 defective items out of 3 sent. The 1st one was exchanged for free and the second one was refunded but with return shipping costs at my expense, not very commercial...
Terrier C.
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2
/5
★★☆☆☆
I did not speak to customer service about my problem with the faulty delivery as I did not have time to wait for more information.
Muriel E.
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Answer from SOSAV
Hello, thank you for your feedback! Could you please contact our customer service at [email protected] to find a solution to your problem? Sincerely, The SOSav team
2
/5
★★☆☆☆
The advertised capacity of the battery is much lower than its actual capacity.
Léo T.
Translated review
Answer from SOSAV
Hello, thank you for your feedback! Could you please contact our customer service at [email protected] so that we can find a satisfactory solution? Sincerely, The SOSav team
2
/5
★★☆☆☆
Battery malfunction, after a 1st exchange, the new battery takes 2 days to be recharged. Expensive for generic batteries...
Johnny G.
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Answer from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.
3
/5
★★★☆☆
The order was easy, the delivery was very fast and in good condition, it's perfect... Too bad the product I bought doesn't fit 100/100, I had to make some changes to make it fit.
Frédéric V.
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3
/5
★★★☆☆
Passing .conforme on time
Patrick F.
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2
/5
★★☆☆☆
Poor quality equipment that doesn't work well...
Dimitri F.
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Answer from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.
2
/5
★★☆☆☆
I'm very pleased with the service and the product. I'll come back to you as soon as possible. I'm sorry!
José Calixto R.
Translated review
Answer from SOSAV
Hello, Thank you for your feedback! Could you please contact us directly by email at the following address: [email protected] so that we can solve your problem. Sincerely, The SOSav team.
3
/5
★★★☆☆
I'm sorry, but I have to tell you that I'm not sure I'm going to be able to do it. I'm not sure I'm going to be able to do it because I'm not going to be able to do it.
Alan N.
Translated review
Answer from SOSAV
Hello, Thank you for your review! Could you please contact the customer service at the following address: [email protected] so that we can solve the problem you encountered. Sincerely, The SOSav team.
3
/5
★★★☆☆
Site not very intuitive. The products put forward are always Apple and Samsung. There are not ONLY these brands.
Cedric L.
Translated review
3
/5
★★★☆☆
With the order of a screen it would be good to specify that the glue is not provided
Alain C.
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3
/5
★★★☆☆
On 2 items, one received quickly but not conform to the description (camera lens protector), and the 2nd very important delay of delivery without having reasons....
David N.
Translated review
Answer from SOSAV
Hello, Thank you for your feedback! We did indeed run out of SIM drawers at the time of your order? We sincerely apologize for our logistic service which did not send you an email! If there is another delay, we are available all week long, from 09h00 to 18h00, at [email protected] ! Sincerely, The SOSav team