/10
★★★★★
based on 26142 published reviews
★★★★★
based on 26142 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Hello, I give this note because your website makes you believe that you can buy certain products and it is false. I was delivered 2 times, 2 bad products only to be informed by SMS that I would not be delivered, of course once the products were returned. I lost 3 weeks! See 1 month the time to make a new purchase. So yes I am very disappointed. I was not even compensated. I will not fail to talk about it around me. Cdt
Anonymous A.
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3/5
★★★☆☆
Deliver quickly but wrong parts and the desired one not in stock
Anonymous A.
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2/5
★★☆☆☆
Bad product received, 2 times in a row.
Anonymous A.
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3/5
★★★☆☆
The part received is defective! Quickly taken care of with a request for reimbursement made.
Anonymous A.
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3/5
★★★☆☆
Not enough technical details
Anonymous A.
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3/5
★★★☆☆
Ok service rapide
Anonymous A.
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3/5
★★★☆☆
The screen is of very good quality but not of the requested colour
Anonymous A.
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3/5
★★★☆☆
Not completely satisfactory
Anonymous A.
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3/5
★★★☆☆
Average, a decent experience but some services need improvement.
Anonymous A.
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3/5
★★★☆☆
Some items are imposed as a package in the purchase. Medium quality parts
Anonymous A.
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3/5
★★★☆☆
The part I ordered does not work.
Anonymous A.
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3/5
★★★☆☆
Average because there were no stickers to stick the screen that are normally provided with the screen of the sony XZ1. So you have to buy glue which makes the finished work less clean.
Anonymous A.
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2/5
★★☆☆☆
The site is fine, but the waiting time for delivery is false if you order before 3pm you were delivered the next day or 2 days later and I had to wait more than 5 days without news
Anonymous A.
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3/5
★★★☆☆
I'm very pleased with the quality of the screen, it's very good and I'm very pleased with the quality of the screen, it's very good and I'm very pleased with the quality of the screen. Thinking of a problem I made a second order but still the same, the black color is really not deep and the colors are dull.
Anonymous A.
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3/5
★★★☆☆
Screwdriver that blows after removing two screws... the rest is fine
Anonymous A.
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3/5
★★★☆☆
1st piece received with a damaged connector, crushed during shipping I think and sent back after a simple email the next day. The second one was functional but very difficult to connect because of the same connector.
Anonymous A.
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2/5
★★☆☆☆
I ordered a complete screen for Huawei nova, I thought I would receive a complete screen on a frame, from Huawei. I'm not just a simple screen with the glass, and from an adaptable brand. I'm not sure what to do with it.
Anonymous A.
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Answer from
SOSAV
Hello Ludovic, Thank you for taking the time to share your opinion. After checking, as indicated on the product sheet, you have ordered a compatible screen: https://www.sosav.fr/store/nova/48607-ecran-complet-noir-nova.html. This is not an official Huawei product, the sticker can be removed so that no marks are visible. If you have received a screen that is not complete, we invite you to contact our after-sales service at [email protected] so that they can intervene quickly. We remain at your disposal and apologize for any inconvenience caused. The SOSav team
2/5
★★☆☆☆
Beware of missed deadlines Beware of announced deadlines
Anonymous A.
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3/5
★★★☆☆
Reliable site and fast shipping. Only concern is the brightness of the screen iphone5 ordered lower than the original
Anonymous A.
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3/5
★★★☆☆
The delivery logistics taints the quality of your service, opinion based solely on personal experience.
Anonymous A.
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Answer from
SOSAV
Hello Thierry, Thank you for taking the time to share your review. We are sorry if you did not receive a notification that your package was available in your relay point. This sms/email is indeed sent directly by the Colissimo services, we unfortunately do not have the hand on it. Thanks to your feedback we are however sending the information back so that they can correct it quickly. We wish you a good day and remain at your disposal. The SOSav team
3/5
★★★☆☆
The service department is a robot that doesn't understand requests. Or at least, it gives the impression that it does. The management of non-conforming part returns is complicated and takes too much time. The lack of choice of delivery point is a point to be improved.
Anonymous A.
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3/5
★★★☆☆
The order was easy but the product is not of good quality. Delivery was one day late.
Anonymous A.
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3/5
★★★☆☆
The explanations are very good. The delivery conforms to the expressed request. the products are in conformity with the order and the explanation given on the video of reassembly, except for the joint which was not in conformity with the presentation of the video (the number of plastic film as presented on the video is not exact with the delivered product, which made that I could not take off the joint of the plastic film correctly and that I had to remove it). I remain satisfied overall.
Anonymous A.
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3/5
★★★☆☆
Product received in perfect condition I managed to change the part on my phone, the wifi worked 1 day and since then it does not work anymore
Anonymous A.
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3/5
★★★☆☆
Imperfection on troubleshooting procedures but correct overall
Anonymous A.
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3/5
★★★☆☆
Good products and handy tutorials although ULtra HD photos would be appreciated for the details.
Anonymous A.
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3/5
★★★☆☆
Very good quality parts but the wait is too long! 3 weeks!
Anonymous A.
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3/5
★★★☆☆
Very clear site
Anonymous A.
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3/5
★★★☆☆
Not badly done
Anonymous A.
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3/5
★★★☆☆
Extremely long replenishment times
Anonymous A.
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