/10
★★★★★
based on 26374 reviews published
★★★★★
based on 26374 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The site is perfect, the search for products is perfect, the order is perfect, but at the reception 1 error on 2 products ordered. The service was fast, I would add a half star for that if I could
Anonymous A.
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3
/5
★★★☆☆
The product is not what I wanted.
Anonymous A.
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2
/5
★★☆☆☆
Fast delivery but product does not match the original battery
Anonymous A.
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2
/5
★★☆☆☆
On the site, products falsely presented as available.
Anonymous A.
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3
/5
★★★☆☆
My home button is missing a connector so I can't use it anymore
Anonymous A.
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3
/5
★★★☆☆
I am moderately satisfied with the product. It does not hold the charge like the original battery. It is therefore expensive for the result.
Anonymous A.
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3
/5
★★★☆☆
I ordered a rear window and a photo camera window for my S7. On the website, a rear window sticker is recommended with the purchase to complete the repair. However, my rear window arrived with a sticker already placed. So I paid 8 euros for a useless sticker (sent in duplicate). The tuto for the replacement of the camera glass is a bit light too, fortunately there are other tutorials on the net. For the rest RAS, fast delivery and ordering process quite fluid.
Anonymous A.
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3
/5
★★★☆☆
I am satisfied with all the material except the spatula which broke at the first use which is not normal for a phone repair kit.
Anonymous A.
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3
/5
★★★☆☆
The room was not in perfect condition, not much thermal paste either.
Anonymous A.
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3
/5
★★★☆☆
I had a lot of trouble getting a quote but otherwise everything went well, very fast delivery
Anonymous A.
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3
/5
★★★☆☆
Spare parts available quite quickly and tutorials describing the sequence of operations rather well designed, but a perfectible customer service: to get the replacement of a screen received defective (found when powering up) it took 2 reminders and 2 weeks of waiting ...
Anonymous A.
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Answer from SOSAV
Hello Marc, Thank you for taking the time to share your opinion. After checking, you contacted us on 03/05 at 11:44, we answered you the same day at 11:55. We were then waiting for your reply, which we received on 10/05 at 16:06, we also replied to you the same day at 16:16. A new screen was then sent to you the same day we received your package. We do our utmost to be reactive, which was the case during the processing of your file by our after-sales service. We wish you a good day and once again apologize for this delay. The SOSav team
3
/5
★★★☆☆
After a first sending of a defective HP (apparently not new because it had no inscription, unlike the 2nd), the SAV was very responsive: after asking me a photo front and back of the part received defective (I did not understand very well why) I was quickly sent a HP that works perfectly. There is one downside, which is why I'm only giving 3 stars: having had to dismantle my phone several times instead of just once, due to the first product being out of order, the front cover (the one on which the screen is fixed) cracked. It's a shame, especially since it was replaced only 6 months ago. NB: I used the photo tutorial proposed by the site: it is well done, very clear.
Anonymous A.
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2
/5
★★☆☆☆
Hello, I give this note because your website makes you believe that you can buy certain products and it is false. I was delivered 2 times, 2 bad products only to be informed by SMS that I would not be delivered, of course once the products were returned. I lost 3 weeks! See 1 month the time to make a new purchase. So yes I am very disappointed. I was not even compensated. I will not fail to talk about it around me. Cdt
Anonymous A.
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3
/5
★★★☆☆
Deliver quickly but wrong parts and the desired one not in stock
Anonymous A.
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2
/5
★★☆☆☆
Bad product received, 2 times in a row.
Anonymous A.
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3
/5
★★★☆☆
The part received is defective! Quickly taken care of with a request for reimbursement made.
Anonymous A.
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3
/5
★★★☆☆
Not enough technical details
Anonymous A.
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3
/5
★★★☆☆
Ok service rapide
Anonymous A.
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3
/5
★★★☆☆
The screen is of very good quality but not of the requested colour
Anonymous A.
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3
/5
★★★☆☆
Not completely satisfactory
Anonymous A.
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3
/5
★★★☆☆
Average, a decent experience but some services need improvement.
Anonymous A.
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3
/5
★★★☆☆
Some items are imposed as a package in the purchase. Medium quality parts
Anonymous A.
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3
/5
★★★☆☆
The part I ordered does not work.
Anonymous A.
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3
/5
★★★☆☆
Average because there were no stickers to stick the screen that are normally provided with the screen of the sony XZ1. So you have to buy glue which makes the finished work less clean.
Anonymous A.
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2
/5
★★☆☆☆
The site is fine, but the waiting time for delivery is false if you order before 3pm you were delivered the next day or 2 days later and I had to wait more than 5 days without news
Anonymous A.
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3
/5
★★★☆☆
I'm very pleased with the quality of the screen, it's very good and I'm very pleased with the quality of the screen, it's very good and I'm very pleased with the quality of the screen. Thinking of a problem I made a second order but still the same, the black color is really not deep and the colors are dull.
Anonymous A.
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3
/5
★★★☆☆
Screwdriver that blows after removing two screws... the rest is fine
Anonymous A.
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3
/5
★★★☆☆
1st piece received with a damaged connector, crushed during shipping I think and sent back after a simple email the next day. The second one was functional but very difficult to connect because of the same connector.
Anonymous A.
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2
/5
★★☆☆☆
I ordered a complete screen for Huawei nova, I thought I would receive a complete screen on a frame, from Huawei. I'm not just a simple screen with the glass, and from an adaptable brand. I'm not sure what to do with it.
Anonymous A.
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Answer from SOSAV
Hello Ludovic, Thank you for taking the time to share your opinion. After checking, as indicated on the product sheet, you have ordered a compatible screen: https://www.sosav.fr/store/nova/48607-ecran-complet-noir-nova.html. This is not an official Huawei product, the sticker can be removed so that no marks are visible. If you have received a screen that is not complete, we invite you to contact our after-sales service at [email protected] so that they can intervene quickly. We remain at your disposal and apologize for any inconvenience caused. The SOSav team
2
/5
★★☆☆☆
Beware of missed deadlines Beware of announced deadlines
Anonymous A.
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