/10
★★★★★
based on 26021 published reviews
★★★★★
based on 26021 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
It is a site with very good prices and quality products. I am very pleased with the quality of the products. I ordered in June and received the part in August.
Anonymous A.
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2/5
★★☆☆☆
Despite the initial good choice of smartphone model SAMSUNG S4 ACTIVE, but, having wanted to consult the repair guide to appreciate the feasibility I was directed to the S4 guide which then routed me to order the part for an S4 instead of S4 Active. Delays +1 weekend, return at my expense!!!
Anonymous A.
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3/5
★★★☆☆
I had to wait almost a month for a stock defect of a product ordered. The latter was not accurate at the order. I had to wait almost a month for a product that was not in stock when I ordered it. Very average in the communication with the customers.
Anonymous A.
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3/5
★★★☆☆
I have been using this product for a while now and I am very pleased with the quality of the product and the service.
Anonymous A.
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3/5
★★★☆☆
First order placed on 18/07 and debited the same day but never received! 15 days after refund, then second order for the same items but not ten percent off the first order and received it the following week!
Anonymous A.
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3/5
★★★☆☆
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
Anonymous A.
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3/5
★★★☆☆
I received the wrong product. I received a full screen 5c instead.
Anonymous A.
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2/5
★★☆☆☆
I ordered a Samsung Galaxy Tab 2 battery, and I received a Samsung Galaxy Tab 4 battery. I sent a message to customer service, still no answer after 3 weeks.
Anonymous A.
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3/5
★★★☆☆
For the screen, beautiful aspect, but the touch does not react as well as the original, the color rendering is correct, to see in the duration... For the battery apparently no concern to see the longevity ....
Anonymous A.
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2/5
★★☆☆☆
More than one month to receive it
Anonymous A.
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3/5
★★★☆☆
Hello, I tried to call you by leaving a message, but no call back...
Anonymous A.
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3/5
★★★☆☆
I managed to modify it but had some surprises
Anonymous A.
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3/5
★★★☆☆
Delivery a little slow
Anonymous A.
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2/5
★★☆☆☆
Correct delivery
Anonymous A.
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3/5
★★★☆☆
Shipping costs 5euros, for a piece that is 5grams. An envelope costs less. But fast service.
Anonymous A.
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3/5
★★★☆☆
The site is well done but I was tricked I had not seen that the product was not in stock My request for change of delivery address was not taken into account I waited 3 weeks before having the product
Anonymous A.
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3/5
★★★☆☆
Order quickly taken into account and quickly delivered
Anonymous A.
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3/5
★★★☆☆
Screen quality far below the original
Anonymous A.
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3/5
★★★☆☆
Misleading the shipping costs are not free as advertised
Anonymous A.
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3/5
★★★☆☆
Well
Anonymous A.
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3/5
★★★☆☆
Asez bien
Anonymous A.
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3/5
★★★☆☆
Good material, the screen works, delivery time too long for the material in restocking.
Anonymous A.
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2/5
★★☆☆☆
PRODUCT NOT COMPATIBLE WITH MY PHONE, THE GLASS SUPPOSEDLY EASILY REMOVABLE RESULT THE TABLECLOTH UNDER THE GLASS HS, GALAXY NOTE 4 HS
Anonymous A.
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2/5
★★☆☆☆
Fast service.
Anonymous A.
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3/5
★★★☆☆
A good value for money, but an after-sales service that is not attentive enough. No telephone, so it is not always easy to be understood in writing, so in some cases I prefer to exchange by phone to better understand a problem. I really had a hard time making myself understood during an email exchange with a customer service representative. Just to make him understand that I was missing a USB cable for iPhone.
Anonymous A.
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2/5
★★☆☆☆
I ordered a complete screen for my LG G3 on this site. This one did not work... I had to send it back, I asked for a refund and it was refused. Instead I was offered an exchange of the defective part. I put 2 stars for the exchange of the part which was done without problem. Site to avoid for my part.
Anonymous A.
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3/5
★★★☆☆
Well designed site with detailed tutorials
Anonymous A.
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3/5
★★★☆☆
I'm sorry that in the description of the sale it is not marked that it's a reconditioned battery, but it should be specified.
Anonymous A.
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3/5
★★★☆☆
I wanted to change the blootooth and wifi antenna and I can't get any network at all now. by following the DEG guide
Anonymous A.
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2/5
★★☆☆☆
Concerning a part of the order everything is fine but a simple screwdriver given for MacBook Air is completely wrong especially at more than 7 while in supermarkets it is less than 2
Anonymous A.
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3/5
★★★☆☆
Well
Anonymous A.
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2/5
★★☆☆☆
Tracking of the order to be reviewed shipping costs too high and product of poor quality
Anonymous A.
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3/5
★★★☆☆
Improve and reduce shipping costs
Anonymous A.
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2/5
★★☆☆☆
Too long a delay for part replenishment
Anonymous A.
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3/5
★★★☆☆
Quality parts but lack of availability
Anonymous A.
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3/5
★★★☆☆
Price discrepancy on the mobile version of the website. Shipping costs are quite high.
Anonymous A.
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2/5
★★☆☆☆
Product received broken very difficult to reach customer service.
Anonymous A.
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3/5
★★★☆☆
First purchase, and broke down after 2 days of use
Anonymous A.
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2/5
★★☆☆☆
Delivery too expensive and defective product (tablecloth volume buttons and ignition).
Anonymous A.
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2/5
★★☆☆☆
Useless to ask them a service in the box comment at the time of order, because no answer of their share! if not the part arrived well and comandez at the same time of the hadesif because it is not provided with the part and you will necessarily need it.
Anonymous A.
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2/5
★★☆☆☆
Your documentation does not mention the connector behind the screen and how to unlock the panel. Your documentation only mentions the double connector on the side. I did not pay attention to this connector and I damaged it by taking out the screen, and by not unlocking correctly this connector. So I made this screen unusable by damaging the connector
Anonymous A.
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3/5
★★★☆☆
Lack of communication on the short of reapro after order
Anonymous A.
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2/5
★★☆☆☆
Fast but product not as expected
Anonymous A.
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3/5
★★★☆☆
Well, rather disappointed because for a 1st purchase, it missed an element of the ordered article. Ticket in progress. If I could have the item by Saturday, then I would definitely give a positive review!
Anonymous A.
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2/5
★★☆☆☆
Delivery to the wrong place and 3 days late
Anonymous A.
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Answer from
SOSAV
Hello, Thank you for taking the time to leave a Review. Have you contacted Customer Service ([email protected])? According to our information, the package could not be delivered to the address selected: frederic carlut LE BAZAR DES PRESLES 65 AVENUE DE LA MARNE 93800 EPINAY SUR SEINE It depends on the carrier, and not the online store, that you sanctioned. Thus, if the carrier could not deposit the parcel (shop closed for example at the time of the passage), this one is then deposited in another point relay. Sincerely,
3/5
★★★☆☆
Bon site
Anonymous A.
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2/5
★★☆☆☆
I took an order that was supposed to be delivered in one business day (ordered on Friday and on the site it was marked arrived on Saturday) however I received my order 3 days later. So a scam on shipping costs.
Anonymous A.
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Answer from
SOSAV
Hello, Orders placed before 3pm are shipped the same day. However, you placed your order on a Friday evening, at 7:49 pm. Our offices are also closed at that time. Your order was therefore prepared on the next working day, i.e. Monday (we are closed on weekends). All this information is also indicated on the website... Sincerely,
2/5
★★☆☆☆
1 order that I had to cancel due to lack of parts, so I will not advertise this site.
Anonymous A.
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3/5
★★★☆☆
Easy navigation, accessible products.
Anonymous A.
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3/5
★★★☆☆
I am satisfied with the service offered, the repair tutorial but the battery that was sent to me turned out to be totally empty! I hold it at your disposal for a possible verification....I was therefore unable to repair my device correctly.
Anonymous A.
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3/5
★★★☆☆
I really wish I could have put 5 stars, fast delivery and a great alternative to buy back! But first the suction cup is unusable (and ultimately useless), and secondly I was sure you included the Torx screwdriver... But no! I had to open my Xperia Z1 like a brute, manage to unscrew 5 screws out of 9 by paying a kfc to the one who succeeded ^^, remove the battery and slide the new one like a viking. All glued back together with super glue! And the best part is that it works again! See if it will last longer... To be improved: I fear that the shop part is independent of the site but please, say precisely what we need to repair his smartphone! The best would be to sell the appropriate kit but is it too much to ask? (it is possible I understand) in any case everything is great but the improvement to be made is on the accompaniment of the customer from the tuto to the shop. Please! Thank you! Good evening! (nice surprise in the package)
Anonymous A.
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3/5
★★★☆☆
Hello, My package was not very well packed and the box was very damaged. I hesitated to send it back. I have to say that I'm very happy with the way the package was packed and the way it looked. But it was close. Be careful with the packaging! On the other hand concerning the assembly. No problem. I followed the procedure. My phone is working perfectly again. Thank you
Anonymous A.
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3/5
★★★☆☆
Delivery time too long...
Anonymous A.
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3/5
★★★☆☆
First order placed, awaiting delivery.
Anonymous A.
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2/5
★★☆☆☆
Parts not conforming to the original and leading to the degradation of the device.
Anonymous A.
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Answer from
SOSAV
Hello, Thank you for taking the time to leave a Review. Could you please tell us more about the problem you seem to have encountered? Have you contacted Customer Service ([email protected])?
3/5
★★★☆☆
Practical and ergonomic site Despite the high price
Anonymous A.
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2/5
★★☆☆☆
Fast delivery, but the product ordered does not work
Anonymous A.
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3/5
★★★☆☆
I placed my order on 08/12/2015 at 10H00. I received an email confirming that the preparation of my items are in progress. But the order should have been shipped the same day for any order before 15h Order reference BYUCZVJ0M. I have received an email confirming that my order is still being prepared and that it has been more than 24 hours since I placed my order, although the payment was received.
Anonymous A.
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3/5
★★★☆☆
I bought the screen from you, at reception no adhesive stick, obliged to order elsewhere to repair.
Anonymous A.
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2/5
★★☆☆☆
I ordered a battery, after the assembly I realized that it did not hold the load (barely 1 hour). SOSAV did not want to reimburse me for my purchase, despite a promise of a satisfied or refunded purchase.
Anonymous A.
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