9.3/10
★★★★★
based on 26360 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
It seems that the screen is flawed and clicks on its own at the bottom of the touchscreen, which is annoying.
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Jean B.
purchased on 03/07/2024
Translated review
3 /5
★★★☆☆
Product received defective and battery purchased to avoid error message. So I get the error message
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Jennifer R.
purchased on 26/06/2024
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Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
2 /5
★★☆☆☆
Parcel in very poor condition on arrival. Nothing is broken but it's still fragile material.
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Victor S.
purchased on 14/06/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
3 /5
★★★☆☆
Package received on time, but disappointed with the disassembly kit, the glue was completely dry, impossible to use.
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Fabrice V.
purchased on 10/06/2024
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2 /5
★★☆☆☆
Parts received on time but some internal defects. Claw and screen sticker appear to have been peeled off and re-sticked.
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Vincent D.
purchased on 03/06/2024
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Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
3 /5
★★★☆☆
Delivery ok but the tablecloths didn't fit properly on my iPhone. Impossible to connect the screen.
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Benedicte J.
purchased on 22/05/2024
Translated review
3 /5
★★★☆☆
Notification of shipment on Tuesday, the post office actually picked it up on Saturday. For a battery that's supposed to ship in 24 hours, that's a lot of time. Please mention that you are only creating a shipping number, but that this does not mean that the parcel has been shipped.
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Arnaud C.
purchased on 14/05/2024
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2 /5
★★☆☆☆
The video is misleading because the Nintendo Switch Lite's battery is not so easy to remove. It should have been indicated that nail polish remover was required. I'm very disappointed.
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Sébastien E.
purchased on 12/05/2024
Translated review
3 /5
★★★☆☆
VERY LONG DELIVERY TIMES
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Myriam G.
purchased on 07/04/2024
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Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
3 /5
★★★☆☆
For an iPhone charging connector change, a screwdriver in the tool pack was faulty, and after reassembly, the external microphone for calling via apps/siri doesn't work properly. But efficient support service
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Julien L.
purchased on 15/04/2024
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2 /5
★★☆☆☆
The tool kit is not complete (2 times the same tool, so 1 is missing, which is necessary to disassemble the screen), and the tools are of poor quality (impossible to disassemble certain screws because of the tool).
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Bruno C.
purchased on 13/04/2024
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Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Yours faithfully
3 /5
★★★☆☆
Hello, I'm a bit disappointed because one of the screwdrivers was damaged so I couldn't unscrew certain screws with it. It was a real pain.
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John W.
purchased on 06/04/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
2 /5
★★☆☆☆
Some tools (3-wing screwdriver) are not at all suitable for changing screens.
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Loic M.
purchased on 08/04/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
3 /5
★★★☆☆
Good quality material, lack of description on the products such as the shells which already have the glue and I was missing the bag for ungluing a little long shipping time because without phone it complicated to be reached
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Thomas G.
purchased on 26/03/2024
Translated review
3 /5
★★★☆☆
The screw organizer is inconclusive, poorly laid out and not very intuitive! As a result, you get the wrong screw! Too bad
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Gilles C.
purchased on 25/03/2024
Translated review
3 /5
★★★☆☆
Good, but the battery is not recognized by the iPhone... shame... otherwise perfect!
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Simon P.
purchased on 16/03/2024
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Answer from SOSAV
Hello,
Thank you for your opinion. This is indeed indicated in the product description.
Best regards.
3 /5
★★★☆☆
The screen I ordered seems to be of good quality (assembled 4 days ago), unlike the tool kit, which is of poor quality, not to say mediocre. The heads of the three screwdrivers were already worn just from disassembly. I had to go to a repair shop to tighten the pentalobe or star screws. Unacceptable for a new kit. The video tutorial is of very good quality.
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Etienne M.
purchased on 02/03/2024
Translated review
3 /5
★★★☆☆
Impeccable delivery. It's a pity that the equipment is a bit sloppy. Poor quality spatula (soft plastic), suction cup that doesn't suction. For the rest it's ok. good screwdriver etc.
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Thomas D.
purchased on 26/02/2024
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3 /5
★★★☆☆
I'm not super satisfied. The battery supplied for the iPhone 8 doesn't last very long. AND I screwed up a screw with the tools provided while trying to change the Home button, which put the motherboard at fault, so my button will never work again.
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Elise B.
purchased on 04/02/2024
Translated review
3 /5
★★★☆☆
Product complies with specifications. Too bad the instructions for fitting the protective film on the phone screen are missing.
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Morgane L.
purchased on 19/02/2024
Translated review
2 /5
★★☆☆☆
The products are good but there are products missing from the order.
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Didier C.
purchased on 07/02/2024
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Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
2 /5
★★☆☆☆
Fast delivery but iphone shows an unknown part for the changed battery. I can no longer see the battery status.
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Alisson P.
purchased on 06/02/2024
Translated review
Answer from SOSAV
Hello,
Yes, if you replace the battery, it will no longer be recognized as indicated on the product sheet.
Best regards.
2 /5
★★☆☆☆
Hello, the refurbished screen is less sensitive than the original and when you want to touch it on map it makes a big zoom. So not really satisfied!!! Nicola
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Nicola D.
purchased on 05/02/2024
Translated review
Answer from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
3 /5
★★★☆☆
I changed the part as in your video but it still won't load 😭
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Florian C.
purchased on 21/01/2024
Translated review
3 /5
★★★☆☆
An item in the order was not for the right phone (return at our expense)
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Loïc R.
purchased on 12/01/2024
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3 /5
★★★☆☆
Mitigated, expensive site
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Gobert A.
purchased on 11/12/2023
Translated review
3 /5
★★★☆☆
The joystick works, but in the universal kit the size of the three-headed screwdriver does not correspond to the size of the switch screws, and the screw heads are destroyed.
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Thomas K.
purchased on 18/12/2023
Translated review
3 /5
★★★☆☆
Cde chassis/screen redmi note 8 pro, replacement ok. Except for the proximity sensor, inoperative, the screen flashes when using the phone. In fact, on the chassis, instead of 3 small holes, there are only 2. That's a shame, so dismantle the proximity sensor and no more flashing, but no screen shutdown near the cheek when making a phone call.
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Philippe O.
purchased on 31/10/2023
Translated review
Answer from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
3 /5
★★★☆☆
The package did not fully correspond to the description
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Hippolyte V.
purchased on 05/12/2023
Translated review
3 /5
★★★☆☆
Correct delivery, but I find it strange that the battery has already lost 5% of its capacity after 10 days
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Peter H.
purchased on 26/11/2023
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