/10
★★★★★
based on 26360 reviews published
★★★★★
based on 26360 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I have waited more than twice the expected time, without any words of apology or commercial gestures (35 days instead of 15) now I am on holiday I can not get my product ...
Anonymous A.
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3
/5
★★★☆☆
I have just returned my order because I was mistaken ref there I am told that I would have noted my order number on the package I have never done this on other site and I am told that my package may be refused I have an urgent need for my battery I expect not too choice
Anonymous A.
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2
/5
★★☆☆☆
I am disappointed, I placed an order on 30/07/16 on a product that was to be brought to you within 15 days, I had no news or additional information from you to indicate your difficulties in receiving your supplies. Having no means to contact you through the site (no contact by messaging) I went through Facebook so that we finally take care of my order remained in oblivion .... I was finally delivered a few days ago only, uh yes ... you do not dream we are in mid-September .... I have known better as a service from you. Sincerely, M.ANJOT a disappointed customer.
Anonymous A.
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2
/5
★★☆☆☆
The delivery time is too long since ordering, and I have since purchased the equipment from another dealer. It is a pity, because until now I was very satisfied with SOSAV.
Anonymous A.
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3
/5
★★★☆☆
Sloppy packaging
Anonymous A.
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3
/5
★★★☆☆
Product (Lumia 920 screen) well packaged, fast shipping, reasonable price, but it is not clear from the start that it is a used part. A screen clip was broken for example. This was not a problem when reassembling but it detracts from the experience.
Anonymous A.
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2
/5
★★☆☆☆
Hello. The material arrived well but the disassembly of the screen was catastrophic. The explanation to disassemble the screen is not at all precise enough and despite all my goodwill and delicacy, the screen of the note 4 is extremely perilous! So I destroyed my phone and despite my emails to return the new parts not unwrapped, it is total radio silence. The error is of course my fault but thank you for answering me if possible. Sincerely . Eric Mouton
Anonymous A.
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3
/5
★★★☆☆
Impossible to contact customer service directly by email.
Anonymous A.
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2
/5
★★☆☆☆
Too long a delay
Anonymous A.
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3
/5
★★★☆☆
In the screen there's a white green thing at the top
Anonymous A.
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2
/5
★★☆☆☆
Express delivery time of more than 36 hours
Anonymous A.
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3
/5
★★★☆☆
Quality product but does not work. The screen does not turn on. Requested a return but no response in a week. What does customer service do?
Anonymous A.
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3
/5
★★★☆☆
NOT BAD BUT STILL NEED THE MATERIAL TO WORK!!!!!!!
Anonymous A.
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3
/5
★★★☆☆
I'm very pleased with the quality of the product and the packaging. The postage is too expensive and the delivery is not fast enough.
Anonymous A.
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3
/5
★★★☆☆
Great products and delivery but difficult to contact you for ordering issues.
Anonymous A.
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2
/5
★★☆☆☆
My first experience was not really conclusive. The reason was the page on your site. When I chose the screen for my IPhone 6 I based myself on the content of your page and the tutorial it contained but the tutorial did not correspond to the product listed on this page, hence the confusion. The result is that I received a screen that you called "complete" but not assembled and the replacement work is much more complicated (or impossible to do) than what is presented on the tutorial.
Anonymous A.
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Answer from SOSAV
Hello, after checking, the tutorial for the assembled screen did indeed have an error on the product proposals. First of all, our apologies for this. We would like to offer you a discount as an apology. Could you please reply directly to [email protected]? We will find a solution.
3
/5
★★★☆☆
The site is relatively well designed. Maybe review the shipping of packages. An iPhone rear camera may not require a whole package especially when it is filled with paper and a carambar! A simple tracking letter to ship it and does not cost 6!
Anonymous A.
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3
/5
★★★☆☆
Some operations are delicate to take off some parts it is necessary to force well, perhaps to attract the attention...
Anonymous A.
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3
/5
★★★☆☆
Everything will depend on what happens next
Anonymous A.
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3
/5
★★★☆☆
Product conforms, but delivery time a little long, more than 10 days without news, following my phone call to the company, the product is sent in the stride?
Anonymous A.
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2
/5
★★☆☆☆
No
Anonymous A.
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3
/5
★★★☆☆
I was supposed to receive my order the next day and chronopst did not know the opening hours of the relay store. They arrived too late. I had to wait until the next day.
Anonymous A.
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3
/5
★★★☆☆
Slightly expensive elements
Anonymous A.
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3
/5
★★★☆☆
It is a site with very good prices and quality products. I am very pleased with the quality of the products. I ordered in June and received the part in August.
Anonymous A.
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2
/5
★★☆☆☆
Despite the initial good choice of smartphone model SAMSUNG S4 ACTIVE, but, having wanted to consult the repair guide to appreciate the feasibility I was directed to the S4 guide which then routed me to order the part for an S4 instead of S4 Active. Delays +1 weekend, return at my expense!!!
Anonymous A.
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3
/5
★★★☆☆
I had to wait almost a month for a stock defect of a product ordered. The latter was not accurate at the order. I had to wait almost a month for a product that was not in stock when I ordered it. Very average in the communication with the customers.
Anonymous A.
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3
/5
★★★☆☆
I have been using this product for a while now and I am very pleased with the quality of the product and the service.
Anonymous A.
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3
/5
★★★☆☆
First order placed on 18/07 and debited the same day but never received! 15 days after refund, then second order for the same items but not ten percent off the first order and received it the following week!
Anonymous A.
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3
/5
★★★☆☆
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
Anonymous A.
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3
/5
★★★☆☆
I received the wrong product. I received a full screen 5c instead.
Anonymous A.
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