/10
★★★★★
based on 26162 published reviews
★★★★★
based on 26162 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
The battery corresponds well to my phone. I've been using it for a while now, but it's not quite compatible, as it doesn't support fast charging with a beep from the phone every 15 seconds. I've been using it for a while now, but I'm not sure how long it'll last. Since the tests that did not solve my charging problem and the sending of 2 unanswered emails to have a battery exchange or a refund in 15 days, I am not at all satisfied. I have not found a phone number to reach them. Therefore I do not recommend the site.
Davy V.
purchased on 18/10/2021
Translated review
1/5
★☆☆☆☆
Defective battery
J P.
purchased on 27/10/2021
Translated review
1/5
★☆☆☆☆
I am disappointed with the quality of the screen. Indeed, the input is really difficult and is not consistent with the original. Product to avoid.
Daniel D.
purchased on 19/10/2021
Translated review
1/5
★☆☆☆☆
No rating! Extremely disappointed! Flee this site!!! Incomplete delivery, not honored, products do not match order. I sent back an item that was the wrong color, they recommend the wrong color, I have the order rectified and I get it back in the wrong color!!! I've been waiting months for an item that still hasn't been delivered! Not serious, lame!!! ZERO!!!! I put a star because we have to, but it does not even deserve it!
Tony N.
purchased on 28/09/2021
Translated review
1/5
★☆☆☆☆
I was very disappointed with the item I ordered, which was advertised as compliant, but was not at all suitable for the intended purpose. Portable battery not compatible!
Laurence C.
purchased on 18/10/2021
Translated review
1/5
★☆☆☆☆
I asked them not to send my order and to refund me. I received the part and no one is answering my emails despite my numerous reminders.
Pierre-alain P.
purchased on 27/10/2021
Translated review
1/5
★☆☆☆☆
Poor product quality and illegal practice regarding the return of products and non-compliance with the general sales conditions
Khalid M.
purchased on 11/10/2021
Translated review
1/5
★☆☆☆☆
Very disappointed, after 2 months the battery does not hold without being plugged in and I can no longer transfer media via the new USB connector.
Romain R.
purchased on 03/06/2021
Translated review
1/5
★☆☆☆☆
It took 1 and a half months from the time I paid for my order to the time they mailed my package. The screwdriver that I received looks like it is in order. I have not used it because I obviously bought another one elsewhere in the meantime.
Benjamin L.
purchased on 09/09/2021
Translated review
1/5
★☆☆☆☆
Still nothing received
Carmelo D.
purchased on 21/10/2021
Translated review
1/5
★☆☆☆☆
SOSAV did not deliver the items I ordered (not in stock? lost order?) and above all did not reply to my reminder emails to find out the status of my order. I managed to get my money back only after threatening to report their behavior, without even an apology or explanation. In short, this company borders on fraud. To be avoided as long as they have not reviewed their operating methods and in particular their non-existent after-sales service (by being called SOSAV, this should however be included in their process!)
Emeric L.
purchased on 12/10/2021
Translated review
1/5
★☆☆☆☆
Phone battery available when ordering, delivery within 15 days after paying and delivery 1 month later, ordered another battery on another site received in 3 days (SOSAV had the best price .... )
Norbert G.
purchased on 13/09/2021
Translated review
1/5
★☆☆☆☆
Scam, received a simple piece of plastic. Attention
Anrhony M.
purchased on 12/10/2021
Translated review
1/5
★☆☆☆☆
After sales service not responding, wrong part received
Pierre B.
purchased on 20/10/2021
Translated review
1/5
★☆☆☆☆
Very bad service, I received a laptop cover that was not at all what I had ordered (ugly and of very poor quality). I sent an email to report the error and to this day still no return. Run away from !!!!
Julien D.
purchased on 07/10/2021
Translated review
1/5
★☆☆☆☆
This is a shame! You sent me a device that doesn't work and I've been telling you that for almost a week now. You are not serious at all. G.P
Gilbert P.
purchased on 20/10/2021
Translated review
1/5
★☆☆☆☆
I first received a delivery time ranging from 7 days to 14 days; given the delay, I asked to cancel the order; I then ordered from another supplier whose delivery time was two days. My cancellation was not taken into account and the next day I received a message that the order was being prepared. I received the same goods twice.
Franco S.
purchased on 17/10/2021
Translated review
1/5
★☆☆☆☆
Missing one battery out of 2!!!
James B.
purchased on 15/10/2021
Translated review
1/5
★☆☆☆☆
Faulty proximity sensor
Olivier V.
purchased on 19/10/2021
Translated review
1/5
★☆☆☆☆
SOSAV offers an original manufacturer's hardware for sale (here: Samsung connection cable) and delivers a "no-name" copy. This is inadmissible and would in principle be justifiable for a lawsuit if the purchase price were not so low.
Jacques C.
purchased on 19/10/2021
Translated review
1/5
★☆☆☆☆
No quick return because I need help with my orders and no answer...
Coralie E.
purchased on 18/10/2021
Translated review
1/5
★☆☆☆☆
The screen is defective and Sosav is taking a long time to fix my problem. As a result, I am still without a phone. Thank you for answering me!
Laetitia P.
purchased on 14/10/2021
Translated review
1/5
★☆☆☆☆
I paid for an express delivery by Chronopost and the parcel arrived in colissimo with my name but the address of the relay point. Since then I try to contact you to have an explanation. I have sent you 3 emails, no response...
Frédéric A.
purchased on 14/10/2021
Translated review
1/5
★☆☆☆☆
The battery does not work it was empty and it does not charge
Frédéric V.
purchased on 13/10/2021
Translated review
1/5
★☆☆☆☆
Ordered in July 2021 and delivered in October 2021. Who says better? But the smartphone was repaired (battery had swollen and was distorting the screen)!
Germain D.
purchased on 16/08/2021
Translated review
1/5
★☆☆☆☆
2 months to get the order when it was available at the time of ordering! And impossible to cancel the order on the site !!! I ordered on another site and in 48h I had the part ! Now I have a duplicate ! To avoid
David P.
purchased on 25/08/2021
Translated review
1/5
★☆☆☆☆
Poor battery quality
Cédric P.
purchased on 12/10/2021
Translated review
1/5
★☆☆☆☆
More than 2 months of waiting for a product available between 7 and 10 days. In no case did I receive information about the progress of my order. I don't recommend it at all.
Nathan V.
purchased on 08/08/2021
Translated review
1/5
★☆☆☆☆
The seller tries to rip people off and does not respect their own terms and conditions. It is necessary to be very vigilant, better to avoid. During a retraction they tried to refund me that the article bought without the expenses of sending although that appears in their CGV.
Khalid M.
purchased on 02/10/2021
Translated review
1/5
★☆☆☆☆
Charger much too fragile
Tatiana L.
purchased on 01/10/2021
Translated review