9.3/10
★★★★★
based on 26360 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
Difficulties at the beginning to have access to my account and to validate the delivery, but after rectification of your share, return to the normal one.
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Alain L.
purchased on 01/12/2023
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2 /5
★★☆☆☆
Items (screen and battery) described as original, but which are not.
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David C.
purchased on 08/11/2023
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Answer from SOSAV
Hello,
You took iPhone parts, we don't sell original parts on this. It's compatible by default. Under no circumstances do we indicate on the site that it is an original product.
Yours faithfully
3 /5
★★★☆☆
The suction cup in the kit is twisted and ... unusable, doesn't stick at all, the plastic of the instruments is too soft, I had to use my own tools... the part itself works
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Gilles C.
purchased on 09/11/2023
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3 /5
★★★☆☆
I ordered and paid for my order but it had not been sent. I had to make a complaint on the website.
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Nicolas L.
purchased on 02/11/2023
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3 /5
★★★☆☆
Battery as described but poor quality tool kit, the pentalobe screwdriver was deformed the first time it was loosened, forcing me to go and buy a kit from Leroy Merlin (Tivoly kit) to change the battery on my daughter's iPhone.
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Fred G.
purchased on 01/11/2023
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2 /5
★★☆☆☆
Original battery replaced, barely 10 hours autonomy without intensive use. Doesn't make you want to repair... Regarding the site, shipping is fast and accurate.
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Jérémy C.
purchased on 16/10/2023
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Answer from SOSAV
Hello,
In this case I invite you to make the request of sav on the site.
The product is guaranteed for 2 years.
Best regards.
2 /5
★★☆☆☆
Not sturdy enough, kit items are curly after repair, still a useful kit
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Adel K.
purchased on 28/09/2023
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Answer from SOSAV
Hello,
In this case, I invite you to make a request directly on the website in order to launch the exchange procedure.
Best regards.
3 /5
★★★☆☆
I received half my coli
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Louis V.
purchased on 14/03/2022
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2 /5
★★☆☆☆
Hello, unfortunately I never managed to divide the first two vices of my Iphone X in order to open it and change the screen... Right from the start, there was a gap between the screwdriver supplied and the vices...
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Mickaël A.
purchased on 04/10/2023
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Answer from SOSAV
Hello,
Then please contact us. We are available to help you.
Best regards Etienne.
2 /5
★★☆☆☆
Delivery OK. However, the product doesn't look like it does in the installation video and, as a result, installation is much more complicated than shown (with a failed result as far as I'm concerned).
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Nicolas L.
purchased on 10/09/2023
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3 /5
★★★☆☆
Fast delivery. I ordered an Iphone battery but the stickers didn't come with it. Too bad the site doesn't remind me.
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Arnaud T.
purchased on 06/09/2023
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3 /5
★★★☆☆
The plastic support for the brightness sensor was missing (plastic part between the screen and the sensors). I had to dismantle it on the old screen at the risk of damaging it. But it's a replacement, I'm aware that it's not the same as the original.
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Nicolas D.
purchased on 29/08/2023
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3 /5
★★★☆☆
Fast, accurate delivery
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Geneviève M.
purchased on 17/07/2023
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3 /5
★★★☆☆
Order placed on Saturday evening with chronopost express delivery option before 1pm the next day. On Sunday no parcel, no e-mail, received 2 days later. You could have specified that you don't take care of orders on Sundays, that would have saved me an extra 10€.
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Noah B.
purchased on 05/08/2023
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Answer from SOSAV
Salve,
Non lavoriamo la domenica e nemmeno il cronopost, come può immaginare... È indicato direttamente sul sito.
Cordiali saluti Etienne.
3 /5
★★★☆☆
Hello, I received the item, quickly, in good condition, but unfortunately, it was the top microphone, to speak, that I needed!!! Error!!! And in, you do not have it in stock and impossible to find it on the net!!! :((((
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Hugues L.
purchased on 19/06/2023
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3 /5
★★★☆☆
Screen received on time but very disappointed that no tools were supplied.
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Emanuel T.
purchased on 28/07/2023
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Answer from SOSAV
Salve,
Gli strumenti sono sempre un'opzione a destra del pezzo di ricambio.
Cordiali saluti.
3 /5
★★★☆☆
Iphone button purchased only partially works. When changing the button, the front camera stopped working.
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Geraldine A.
purchased on 01/07/2023
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Answer from SOSAV
Salve,
Se questo è il caso, le suggerisco di fare una richiesta di assistenza per avviare la procedura di sostituzione.
Inoltre, il tasto home non è collegato alla fotocamera anteriore, quindi deve esserci un problema di assemblaggio.
Cordiali saluti.
3 /5
★★★☆☆
Well presented site, well explained and simple tutorials. However, the battery doesn't seem to perform any better than my old one. I have to recharge 2 times to last a day with moderate use.
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Yohann P.
purchased on 10/07/2023
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Answer from SOSAV
Salve,
Grazie per le informazioni, in questo caso la invito a fare la richiesta di cambio online sul sito.
Il prodotto è garantito, quindi non esiti.
Cordiali saluti.
3 /5
★★★☆☆
I ordered a charging connector kit for an iPhone SE. The connector received was a reconditioned used model. The charging and jack connectors had traces of wear and black marks. The stickers on the tablecloth had been ripped off and didn't fit. I fitted this set because I couldn't wait, and fortunately it was functional, which is why I gave it 3 stars. But I would have liked to have been warned at the time of purchase and that's why I took 2 off.
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Henri Z.
purchased on 26/06/2023
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3 /5
★★★☆☆
I'm not sure, the shipment is fast & careful, it's not my first order but the screen I received does not have the same screen size as the original (I had ordered an EOM, quality noted as identical to the manufacturer) I have black borders along my screen. SOSAV has offered me a return, but I'm afraid I'll damage the phone if I have to reassemble it, if a new screen without this defect is available.
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Romain F.
purchased on 07/06/2023
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3 /5
★★★☆☆
The compatible screen is not complete, in particular the front camera is held in place by a transparent plastic form glued to the screen. This is not shown on the video, and it's not easy to remove and reattach.
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Franck A.
purchased on 05/06/2023
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2 /5
★★☆☆☆
The screwdriver allowed me to unscrew two screws and then damage the others ... I don't recommend tools. The tutorial is correct. As for the spare part, I'll have to wait and see.
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Andranik E.
purchased on 25/05/2023
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Answer from SOSAV
Salve,
In questo caso la invito a fare la richiesta direttamente sul sito. Al fine di avviare la procedura di scambio.
Grazie. Etienne.
3 /5
★★★☆☆
Fast delivery and material in good condition. Unfortunately, the pentoformic screwdriver is not of great quality. very quickly chipped:-(
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Marc D.
purchased on 21/05/2023
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2 /5
★★☆☆☆
Nice site, good prices. I was hoping to get a quality battery.
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Michel D.
purchased on 15/04/2023
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3 /5
★★★☆☆
The gasket I received was not suitable for my iPhone 8 but probably for an iPhone 8 Plus .... I did the repair without ...
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Melanie F.
purchased on 25/04/2023
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3 /5
★★★☆☆
The material was not complete and different from the video but I still managed to change my screen
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Bruno M.
purchased on 19/04/2023
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Answer from SOSAV
Salve,
Grazie per questo feedback.
Può dirmi cosa manca? La invitiamo a contattarci direttamente attraverso il sito web.
Cordiali saluti Etienne.
3 /5
★★★☆☆
SOSAV service is perfect in quality and delivery time. On the other hand, your partner Chronopost is not up to par, deadlines not respected for a Chronopost Express.
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Wasson W.
purchased on 13/04/2023
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3 /5
★★★☆☆
After 3 days the power button is no longer functional I can't turn off my phone although I can still use the fingerprint recognition function.
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Dayane R.
purchased on 08/04/2023
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Answer from SOSAV
Salve,
In questo caso la invito a fare una richiesta di assistenza direttamente sul sito per avviare la procedura di cambio.
I prodotti sono garantiti.
Cordiali saluti, il servizio post-vendita.
3 /5
★★★☆☆
Delivery is perfect but that's not the problem... The caps wear out at a crazy speed! In just 1 week they are already smooth on the bottom... I thought they would be exactly like the official ones but it's not the case... First and last order unfortunately.
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Bryan P.
purchased on 03/04/2023
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3 /5
★★★☆☆
Product conforms but takes a long time to ship.
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Damien T.
purchased on 31/03/2023
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