9.3/10
★★★★★
based on 26142 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
Very good site for the choice of pieces, however they put that the pieces are "available" once your order validated it put on hold because some pieces are waiting for restocking and this for 15 days without any news from them, I had to contact them by mail to know where my order was. Quick response from them.
Frederic U.
Frederic U.
purchased on 27/01/2022 
Translated review
3/5
★★★☆☆
I was not informed of the time of receipt and it is regrettable. However product in perfect condition
Maud L.
Maud L.
purchased on 12/01/2022 
Translated review
3/5
★★★☆☆
Usually very satisfied with the material, this protective glass is a little small for an iPhone 11 pro .
Damien B.
Damien B.
purchased on 08/12/2021 
Translated review
3/5
★★★☆☆
It is important to check that the product is in stock because the announced delay of 7 to 15 days is rather 1 to 2 months (or even longer). There is a part missing in my order. I ask for a refund but nobody answers my emails. Otherwise for the parts received, it remains consistent.
Luke S.
Luke S.
purchased on 18/11/2021 
Translated review
3/5
★★★☆☆
The product and the delivery are completely in conformity. The only downside to this transaction: the delivery costs announced were not respected. I had to pay an additional postage when I received the package. These costs have been multiplied by three.
Jean-pierre S.
Jean-pierre S.
purchased on 04/12/2021 
Translated review
3/5
★★★☆☆
There was an error during the preparation of the order. I received the order from someone else. In itself this is not very serious, but no response from customer service for a week... However, based on my previous experiences, I recommend SOSAV
David K.
David K.
purchased on 04/12/2021 
Translated review
3/5
★★★☆☆
The product sent was not compatible, the after-sales service is very unresponsive (no answer on the phone, only 1 return email after 1.5 weeks). Product exchange, everything works perfectly
Clément B.
Clément B.
purchased on 30/11/2021 
Translated review
2/5
★★☆☆☆
When I picked up the package, it was taped all over, so it was torn all over because I guess it didn't stand up to the transport. In addition, inside, the box was broken so the devices purchased have suffered shocks and do not know if they work. I advise them to put bubble wrap and not paper to support the shock of the deliveries.
Bencid L.
Bencid L.
purchased on 02/12/2021 
Translated review
3/5
★★★☆☆
The descriptions deserve more details and a small product error in the delivery ... Attention!
Yan L.
Yan L.
purchased on 30/11/2021 
Translated review
3/5
★★★☆☆
Nothing in the shipment indicates the model of the mobile?
Jacques-francois M.
Jacques-francois M.
purchased on 26/11/2021 
Translated review
3/5
★★★☆☆
Service department very slow to respond.
Kevin L.
Kevin L.
purchased on 28/11/2021 
Translated review
2/5
★★☆☆☆
Send to send but not always compliant
Jean Michel D.
Jean Michel D.
purchased on 20/11/2021 
Translated review
3/5
★★★☆☆
I placed a first order in August but it did not come through. Dopo i numerosi solleciti mi hanno rimandato il pezzo che avevo scelto e questa volta è andato tutto ok.
Daniela B.
Daniela B.
purchased on 15/11/2021 
Translated review
3/5
★★★☆☆
2 items purchased an iPhone battery very good a quitte de démontage qualité a revoir sur les parties plastiques cassent au moindre effort.
Claude R.
Claude R.
purchased on 15/11/2021 
Translated review
2/5
★★☆☆☆
Given the late delivery I asked for a refund, no answer, and a month later they delivered the part I didn't need, not cool
Claude Z.
Claude Z.
purchased on 11/09/2021 
Translated review
3/5
★★★☆☆
Could not find the right model
Vincent T.
Vincent T.
purchased on 06/10/2021 
Translated review
2/5
★★☆☆☆
My package was delivered on time but the touch screen does not work.
Arnauld J.
Arnauld J.
purchased on 14/11/2021 
Translated review
2/5
★★☆☆☆
You sold me all the material to replace the battery of my Xiaomi mi 9 se... But the battery has been in restock for 1 month.... And I'm doing 2 charges a day while waiting.. ' Great !!!! 👍👍👍👍👏👏👏
Didier L.
Didier L.
purchased on 15/11/2021 
Translated review
2/5
★★☆☆☆
I placed the order in September and just received it. The delay between the order and the delivery was very long. I understand that there may be delays at the moment but the least you can do is to keep your customers informed and make a commercial gesture. Sincerely, Marine Brogat.
Marine B.
Marine B.
purchased on 13/09/2021 
Translated review
3/5
★★★☆☆
Everything was working perfectly for a week and then black screen 😕 ? Can I send it back to get another screen, if the warranty applies? Normally satisfied with SOSAV. Sincerely
Matthieu B.
Matthieu B.
purchased on 31/10/2021 
Translated review
2/5
★★☆☆☆
I had ordered a fushia coloured protection and I received a blue one
Fabienne S.
Fabienne S.
purchased on 11/11/2021 
Translated review
3/5
★★★☆☆
I received my product. With an extremely long delivery time . I had to order my part on AliExpress three days later which arrived before ....
Modibo D.
Modibo D.
purchased on 23/10/2021 
Translated review
2/5
★★☆☆☆
3 weeks waiting for the 2nd radiator the heat pipe bent lengthwise.
Samy H.
Samy H.
purchased on 20/10/2021 
Translated review
2/5
★★☆☆☆
Still waiting for part of my order made several weeks ago.
Thomas M.
Thomas M.
purchased on 07/11/2021 
Translated review
2/5
★★☆☆☆
Nice site, product (a battery for a Nokia Lumia 1520) cheap and noted "delivery within 15 days". Unfortunately, we had to wait more than a month to receive the product. Finally, the battery turned out to be non-functional.
Rodolphe A.
Rodolphe A.
purchased on 17/09/2021 
Translated review
3/5
★★★☆☆
The order arrived well but with too much delay...
Karine C.
Karine C.
purchased on 10/10/2021 
Translated review
2/5
★★☆☆☆
I am very pleased with the service and the quality of the product, but I have to say that I am very pleased with the quality of the product and the service.
Rtxo Z.
Rtxo Z.
purchased on 01/09/2021 
Translated review
3/5
★★★☆☆
I have received the package and I am very pleased with the quality of the product and the service. I am very pleased with the quality of the product and the service.
Pascal P.
Pascal P.
purchased on 20/10/2021 
Translated review
3/5
★★★☆☆
Hello, I ordered an iPhone gasket that was marked in stock on the site at the time of the order. It was supposed to arrive in a few business days but it did not... Order placed and accepted on 5/10/21, order received on 25/10/21. I've already had a problem with this product. I had already had a pb a few years ago with this site for a new part that did not work and the after sales service had not wanted to know anything... Conclusion: beware with this site, I'm not too satisfied. Sincerely
Lionel R.
Lionel R.
purchased on 05/10/2021 
Translated review
2/5
★★☆☆☆
1 month and a half late, no commercial gesture.
Marc L.
Marc L.
purchased on 24/08/2021 
Translated review