/10
★★★★★
based on 26142 published reviews
★★★★★
based on 26142 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Battery for Wiko View 3 cd. Received back cover instead. I am really not happy with your service.
Marie Madeleine G.
purchased on 20/09/2021
Translated review
2/5
★★☆☆☆
I'm very pleased with the service and the quality of the product. I've been very satisfied with the service and the quality of the product and I'm very happy with it.
Christophe C.
purchased on 06/09/2021
Translated review
3/5
★★★☆☆
Very good material, but after a month I had to re-launch to get my order. I had a quick pick up and it arrived a few days later
Jerome W.
purchased on 25/09/2021
Translated review
2/5
★★☆☆☆
I asked for information on an item that was in your shop. Your services answered me that the article did not exist and I was sent back to a page of some kind, hence my three stars.
Moussa L.
purchased on 13/10/2021
Translated review
3/5
★★★☆☆
The service is great and the video supports are perfect but the iPhone 8 screen does not render the original colors!
Franck L.
purchased on 21/10/2021
Translated review
2/5
★★☆☆☆
When I placed my order, both items were available, so I opted for a 24 hour delivery with an additional cost, I received the package in the evening 1 week! !! I was told that one of the two items was in restocking However I still received both but under a week very disappointed because I was broken and could not help me in a suitable time
Laurent P.
purchased on 14/10/2021
Translated review
3/5
★★★☆☆
Fast and competent service. The battery is well compatible with my Galaxy s7 but the battery life is way too short.
Benoit L.
purchased on 18/10/2021
Translated review
2/5
★★☆☆☆
Hello Unfortunately the screen delivered is faulty. There is a trace on the display and it doesn't cut when worn on the ear. I don't have a great motivation to rebuild it but in any case the next time I order elsewhere. Note that I chose a product rather premuim finally not terrible.
Fabian G.
purchased on 14/10/2021
Translated review
3/5
★★★☆☆
It was an iPhone 6 screen. The explanations of disassembly and reassembly are very well done. Package was received on time, and in good condition. But the purchased screen seems defective (horizontal lines at the bottom). It is being checked.
Frédéric M.
purchased on 16/10/2021
Translated review
3/5
★★★☆☆
The customer's order refs are not taken into account at all. they are not mentioned on the invoice
Philippe J.
purchased on 07/10/2021
Translated review
2/5
★★☆☆☆
I cannot be satisfied with my purchase. I bought the kit to remove a defective joy con as recommended on the site. The tri wing screwdriver is not adapted and ate all the threads of the joy con so I could only disassemble it once. I raised the problem with the service and they told me it was my fault and that I shouldn't have forced it. I recognize that they are not responsible for the quality of the Nintendo screws. But you don't say that to a customer.
Nicolas M.
purchased on 08/10/2021
Translated review
3/5
★★★☆☆
The part was gone, I managed to change everything thanks to the tutorial but the screwdriver provided to disassemble the Switch was of very poor quality, I had to buy one next door.... I'm not sure what to do, but I'm sure it's a good idea!
Killian P.
purchased on 08/09/2021
Translated review
3/5
★★★☆☆
Defective battery finally replaced after disassembly for photography.
Pascal L.
purchased on 26/07/2021
Translated review
3/5
★★★☆☆
The items I ordered because they were displayed in stock when validating my basket turned out to be unavailable due to ongoing restocking... In addition, I was asked again the address of a relay point to send the last item finally available but it was sent to another address ... Well...
Philippe R.
purchased on 14/09/2021
Translated review
2/5
★★☆☆☆
I waited 1 month before receiving it, I was told to wait 10 days 3 times. And I am still waiting for an order that I haven't received.
Killian S.
purchased on 09/09/2021
Translated review
2/5
★★☆☆☆
No telephone assistance (contrary to what we can understand on their site). A little brief / not very developed return to my questions by email No answer to my last question by email so not "excited" by the SOSAV after-sales service
Michel M.
purchased on 26/09/2021
Translated review
3/5
★★★☆☆
Too bad the battery stickers are missing
Stéphane B.
purchased on 30/09/2021
Translated review
3/5
★★★☆☆
Very easy to order and correct price. Customer service response to my email was a bit long: 24 hours Application instructions for the telephone film: not in accordance with the film, so there is a mark in the corner of the film (not good)
Régis S.
purchased on 03/10/2021
Translated review
3/5
★★★☆☆
Very good after-sales service... Fortunately, there were many delays due to supply difficulties...
John-henry M.
Translated review
Answer from
SOSAV
Salve,
Grazie per il vostro feedback.
Siamo sinceramente dispiaciuti per il ritardo nella consegna del suo ordine, che era totalmente fuori dal suo controllo.
Saremo felici di ascoltarvi se avete delle domande, quindi non esitate a scriverci.
Buona giornata.
Cordiali saluti,
Il team di SOSav.fr
Grazie per il vostro feedback.
Siamo sinceramente dispiaciuti per il ritardo nella consegna del suo ordine, che era totalmente fuori dal suo controllo.
Saremo felici di ascoltarvi se avete delle domande, quindi non esitate a scriverci.
Buona giornata.
Cordiali saluti,
Il team di SOSav.fr
2/5
★★☆☆☆
The delivery was fast but after checking on other sites my products were twice as expensive as elsewhere. I don't think I would recommend this site !!!!
Eric B.
purchased on 12/09/2021
Translated review
3/5
★★★☆☆
A muddle in the order with little information without me asking. Contacted, customer service ended up confirming the delay, giving me a new approximate time frame but also offered to refund me the costs incurred (order plus delivery) if I wanted to cancel my order. The screwdriver pac I bought is of poor quality. The spare part on the other hand seems to be in order.
Benjamin C.
purchased on 28/06/2021
Translated review
3/5
★★★☆☆
My package arrived safely but with a delay. I had to send several emails to find out the status of my order. I would have preferred SOSAV to take the lead, hence my 3 star rating. Otherwise the response to my emails was quick. I would have preferred to have received the order in advance, hence my 3 star rating.
Bruno I.
purchased on 01/08/2021
Translated review
3/5
★★★☆☆
A first order was for a set of tools to open an iPhone 6S and the smallest torx was too big... the second order was for screws for iPhone 6S and the delay was exceeded by more than a month... The fact remains that SOSAV offers repair materials that are difficult to find elsewhere and more expensive...
Guy C.
purchased on 15/07/2021
Translated review
2/5
★★☆☆☆
The guide is complete. Unfortunately the so-called premium screen is not of the expected quality. Maybe I should have taken the OEM quality.
Clement G.
purchased on 24/08/2021
Translated review
3/5
★★★☆☆
Hello, I received my order 2 months after placing it without being notified of any delay. The part works well. I think that for the betterment of the planet SoSav should collect used parts from their customers to see if they can repair them. Sincerely
Alexandre P.
purchased on 24/06/2021
Translated review
3/5
★★★☆☆
Delivery time too long, order on 01/07 and shipped on 11/08! item conforms
Joseph F.
purchased on 01/07/2021
Translated review
3/5
★★★☆☆
Product arrived quickly. The improvement of autonomy related to the change of the battery is significant, but less than expected. The tools are useful for this type of manipulation, without being exceptional (cheap packaging, plastic that is damaged after opening the phone ...).
Paul B.
purchased on 02/08/2021
Translated review
3/5
★★★☆☆
Positive point if a screen has a problem we can exchange it directly on site and negative point the brightness of the screen is ultra low I see nothing in the sun
Wally D.
purchased on 18/08/2021
Translated review
3/5
★★★☆☆
Good overall. I'm very pleased with the service and the quality of the product.
Alfred M.
purchased on 16/08/2021
Translated review
3/5
★★★☆☆
I received my package in a few days after ordering, but this device does not suit me and I send it.
Jean Louis L.
purchased on 15/08/2021
Translated review