/10
★★★★★
based on 137 reviews published
★★★★★
based on 137 reviews published
Latest customer reviews
5
/5
★★★★★
Fully satisfied
Verifizierter Käufer
purchased on 19/07/2021
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5
/5
★★★★★
Purchased central heating boiler and works perfectly. Excellent service should you have any problems with the installation.
Filip V.
purchased on 05/08/2021
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Answer from Thermogroup
Thanks for your response
5
/5
★★★★★
Simple, efficient, easy-to-install and inexpensive electric boiler. Efficient, responsive and super-friendly after-sales service. In short, ThermoGroup is highly recommendable!
Vincent D.
purchased on 19/12/2017
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5
/5
★★★★★
Very fast and uncomplicated delivery. Top!
Verifizierter Käufer
purchased on 27/04/2021
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5
/5
★★★★★
Good receipt of the order, on time and in perfect condition. Good advice on the phone to select the right products.
Acheteur Vérifié
purchased on 07/06/2021
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Answer from Thermogroup
Thank you very much for your positive review! We are pleased that our advice and delivery met your expectations.
5
/5
★★★★★
Seriousness. Professional. Responsiveness.
Acheteur Vérifié
purchased on 03/06/2021
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5
/5
★★★★★
Equipment ordered Tuesday evening and delivered Thursday around noon. Frédéric on the phone was very friendly and answered all my questions clearly.
Acheteur Vérifié
purchased on 03/06/2021
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5
/5
★★★★★
Thanks for the advice. Very professional and friendly. Very fast delivery. I recommend
Yves J.
purchased on 07/06/2021
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5
/5
★★★★★
After I needed a temporary heating source for my underfloor heating - I came across this product while researching on the internet. The product convinced me 100%. Good decision good buy. 100% purchase recommendation
Sascha.s
purchased on 25/11/2020
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4
/5
★★★★☆
Easy installation. Neatly constructed device.
Verifizierter Käufer
purchased on 23/09/2020
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5
/5
★★★★★
Very good telephone reception and sound advice. We are very satisfied. Patrick
Acheteur Vérifié
purchased on 03/06/2021
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5
/5
★★★★★
Hello a day late on delivery in my relay point but everything finally arrived thank you to customer service for tracking.
Acheteur Vérifié
purchased on 26/05/2021
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4
/5
★★★★☆
The unit is in operation at my son's apartment. Works extremely well. It is nice and quiet and odorless and no danger of carbon monoxide. The 9KW capacity is more than enough for his 72m2 apartment. Usually the CV works on a maximum of 2 of the three elements. What did notice that the CV has a slightly, about 10% larger capacity than was specified. Otherwise fine CV boiler
Geverifieerde Koper
purchased on 27/12/2019
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5
/5
★★★★★
Delivered neatly and quickly all last winter only on the floor heating and works fine
Johan W.
purchased on 19/01/2020
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Answer from Thermogroup
Thanks for your response
5
/5
★★★★★
I had problems with installing a room thermostat, but after information from your company about the right thermostat, I was very well helped in this.
Fokke D.
purchased on 09/03/2020
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5
/5
★★★★★
Clear answers to my questions were decisive in the purchase of a Mini Europe 9 kW boiler. Frédéric's rapid delivery and telephone support for the installation of my boiler contributed to the pleasant experience of this purchase from thermogroup.
Acheteur Vérifié
purchased on 06/05/2021
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5
/5
★★★★★
Clear answers to my questions during a chat with Herman were the deciding factor in the purchase of a Mini Europe Plus 4.5 kW boiler with pump for a tiny house. The prompt delivery and adequate telephone assistance from Cédric during the installation and commissioning of this no-nonsense device contribute to the fine experience with this purchase from thermogroup. In short: Top service!
Kees V.
purchased on 13/11/2020
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Answer from Thermogroup
Thanks for your response
5
/5
★★★★★
On-time delivery, correctly installed boiler and accessories, easy-to-reach customer service.
Acheteur Vérifié
purchased on 07/05/2021
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5
/5
★★★★★
The delivery was made on time, and the products are as on the site easy to install.
Acheteur Vérifié
purchased on 09/05/2018
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5
/5
★★★★★
Everything was easy with thermogroup
Acheteur Vérifié
purchased on 12/05/2021
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5
/5
★★★★★
Toppers
Geverifieerde Koper
purchased on 27/05/2020
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5
/5
★★★★★
Shipment received on time. Customer friendly. 100% satisfied.
Hamdi A.
purchased on 13/11/2020
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5
/5
★★★★★
Fast delivery and customer-oriented
Geverifieerde Koper
purchased on 07/05/2020
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4
/5
★★★★☆
Too bad the thermostat switches on about 10 degrees difference. (Example set the device at 40 degrees it switches off at 42 degrees and then on again at 29 degrees) This switching differentiation of the thermostat should have for me (floor heating) on 2 to 3 degrees may work
Geverifieerde Koper
purchased on 03/11/2019
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5
/5
★★★★★
You are helped very correctly and you are listened to
Sjouke B.
purchased on 07/11/2020
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5
/5
★★★★★
TOP
Geverifieerde Koper
purchased on 19/01/2021
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5
/5
★★★★★
The delivery was ok, no deviation from the order. The product is good, it does what was promised. I have some technical questions: Currently the pump is always on. I miss a summer/winter switch so that in summer the pump is on for one hour every 24 hours. I have some more technical questions which I will send you by mail.
Geverifieerde Koper
purchased on 24/11/2020
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Answer from Thermogroup
Hello The pump always stays on because it is a recommendation of the manufacturer Wilo to save its motor, and the electronic system allows to adjust the thrust in the heating network and optimize energy efficiency. Some customers ask us how to stop it, and if necessary we can give you the technical handling. Kind regards
5
/5
★★★★★
Fine product, received good info.
Geverifieerde Koper
purchased on 16/12/2020
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5
/5
★★★★★
Received system in excellent condition (value 800); identical shipment followed after a week, but was administrative duplicate shipment; returned after notification.
Geverifieerde Koper
purchased on 27/05/2020
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3
/5
★★★☆☆
Usage is higher than expected. Thermostat is not working properly.
Bot E.
purchased on 29/02/2020
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Answer from Thermogroup
Hello The usage depends on your actual heating needs. If you have a problem with your thermostat, we will do our best to make everything work properly. Please do not hesitate to contact us, as our customer service team only wants fully satisfied customers.