/10
★★★★★
based on 137 published reviews
★★★★★
based on 137 published reviews
Latest positive customer reviews
5/5
★★★★★
Perfectly arranged
Geverifieerde Koper
purchased on 28/01/2021
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5/5
★★★★★
Good service also afterwards after installation, also in case of a Malfunction perfect support and everything solved fine.
Geverifieerde Koper
purchased on 01/07/2020
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5/5
★★★★★
Great customer service to answer all my questions, user friendly products.
Geverifieerde Koper
purchased on 27/12/2020
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5/5
★★★★★
Super quality of the items, works perfectly. Customer service very nice and courteous.
Verifizierter Käufer
purchased on 19/12/2020
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5/5
★★★★★
Good advice - quality of telephone exchanges - good rates Recommend
Acheteur Vérifié
purchased on 23/12/2020
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5/5
★★★★★
I bought an electric boiler 12 kW in December 2020 Fast delivery, easy to install and works well.
Verifizierter Käufer
purchased on 01/12/2020
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5/5
★★★★★
Everything went very smoothly from delivery to installation.
Cedric G.
purchased on 11/12/2020
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5/5
★★★★★
Great customer service to answer all my questions, easy-to-use products.
Acheteur Vérifié
purchased on 23/03/2021
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5/5
★★★★★
I'm satisfied with THERMO GROUPE's service. I've asked for additional information by phone for the installation, I've always had good advice and always been very well received. For me, very good.
Acheteur Vérifié
purchased on 21/03/2021
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5/5
★★★★★
Very good value for money. Order processed quickly, and efficient follow-up. We highly recommend this site.
Acheteur Vérifié
purchased on 02/03/2021
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5/5
★★★★★
Professional. In a nutshell, the services provided by this company. Responsive, serious, friendly. 100% satisfied, highly recommend.
Acheteur Vérifié
purchased on 02/03/2021
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5/5
★★★★★
Top-notch boiler
Acheteur Vérifié
purchased on 02/03/2021
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5/5
★★★★★
I'm very satisfied with the timely delivery and the boiler corresponds perfectly to the order, it's simple and efficient; the technical contacts with thermo group were easy and consistent. I'll be installing it in September and will keep you informed of its performance.
Acheteur Vérifié
purchased on 28/02/2021
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5/5
★★★★★
Simple electric boiler to install on my underfloor heating system
Acheteur Vérifié
purchased on 28/02/2021
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5/5
★★★★★
In spite of a breakage due to transport, the exchange was made without problem and as soon as possible. Very responsive and attentive company. The boiler works perfectly. Would recommend.
Acheteur Vérifié
purchased on 26/02/2021
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5/5
★★★★★
I bought this boiler as a complement to my current heating system (Pac + fireplace/boiler insert) to make up for very cold spells when I'm away (a fireplace is great, but you have to be there to load it). Quick installation, efficiency, simple mechanism (no electronics in the model I bought), small footprint, low maintenance, minor investment.
Acheteur Vérifié
purchased on 26/02/2021
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5/5
★★★★★
I ordered an electric boiler in February 2018 to replace my broken down gas boiler in my apartment, easy to fit and received in 24hrs.
Acheteur Vérifié
purchased on 26/02/2021
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5/5
★★★★★
Great follow-up! The boiler is great, practical and takes up very little space. It works very well for underfloor heating in a 270 m2 house. The advice is very professional, I really recommend it!
Acheteur Vérifié
purchased on 24/02/2021
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5/5
★★★★★
Very good product, excellent contact with TremoGroup. Material received quickly
Acheteur Vérifié
purchased on 24/02/2021
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5/5
★★★★★
Excellent telephone exchange, very complete advice and explanations, I really recommend discussing energy with Mr Gallouye.
Acheteur Vérifié
purchased on 21/02/2021
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5/5
★★★★★
Thermogroup customer service is absolutely brilliant. Following an EDF circuit breaker failure that Enedis refused to intervene on. Thermogroup didn't hesitate to supply a second boiler to remove the doubt. In the end, both boilers worked perfectly. It was indeed the circuit breaker belonging to EDF that had failed. Thanks to Thermogroup for helping us all the way.
Acheteur Vérifié
purchased on 21/02/2021
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5/5
★★★★★
The advice and services are very useful and indispensable. I'm very satisfied with my installation, I'm delighted with the comfort provided by this heating system (electric boiler brand Thermogroup), I particularly appreciate the ease of adjustment and the regularity of the temperature which never varies more than 1/2 degree in my house. Excellent equipment, I don't regret my purchase,
Acheteur Vérifié
purchased on 21/02/2021
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5/5
★★★★★
I would like to thank and recommend the entire team, who were available and responsive to all my needs from the moment I placed my order right through to delivery of the boiler. Bravo for your professionalism Gerald Mouraux.
Acheteur Vérifié
purchased on 21/02/2021
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5/5
★★★★★
We urgently ordered a 9kw boiler from Portugal as our system had just given up the ghost. The telephone contact was very quick and of good quality, with invaluable advice. We also added a controller to our order. Today, everything works perfectly and we've never been cold or had the slightest problem. On con
Acheteur Vérifié
purchased on 18/02/2021
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5/5
★★★★★
I bought the Mini Europe 6Kws electric boiler. After 3 months of winter operation, I'm fully satisfied with this equipment, this boiler is "all mini" but very powerful, easy to install, very simple and efficient. I installed it to replace a 12Kws hydro storage electric boiler, and my meter readings show a con
Acheteur Vérifié
purchased on 15/02/2021
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5/5
★★★★★
No worries about delivery and installation. Available and competent after-sales service. Boiler operation is easy and efficient.
Acheteur Vérifié
purchased on 14/02/2021
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5/5
★★★★★
Happy with my purchase. Fast delivery. Machine seems reliable and efficient. No unnecessary sofistications: resistors, contactors, thermostat ... Good advice on the phone and by e-mail. For the moment: nothing to complain about ... I'm in the process of installing it.
Acheteur Vérifié
purchased on 12/02/2021
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5/5
★★★★★
Hello It is with real pleasure that I write these few words to encourage other construction companies like mine to use the products of your company I have finished installing a boiler purchased through your site It works perfectly with a simplicity of installation and operation surprising And especially immediate assistance
Acheteur Vérifié
purchased on 12/02/2021
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5/5
★★★★★
Product bought by chance following internet research. I stumbled across it and after reading the reviews I went for it! And today, after a winter with it, I'm really satisfied. The price defies all competition and above all I had doubts about the installation and I was able to call for advice. I can only recommend this product
Acheteur Vérifié
purchased on 11/02/2021
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5/5
★★★★★
Very professional, highly recommended!
Acheteur Vérifié
purchased on 11/02/2021
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5/5
★★★★★
Used the winter that has just passed satisfied with its operation simple use if we are well insulated consumption is resonable
Acheteur Vérifié
purchased on 07/02/2021
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5/5
★★★★★
I installed a thermogroup boiler in 2019 to supply the two floors of a house with underfloor heating; well advised by thermogroup I had no installation problems (I have no special knowledge), and since the system works without any problem; operating in addition to a pellet stove the power consumption of the boiler is minimal, I ha
Acheteur Vérifié
purchased on 05/02/2021
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5/5
★★★★★
I bought my boiler from them, and not only is it cheap, but it's also high quality. Very professional customer service. I recommend them without hesitation!
Acheteur Vérifié
purchased on 05/02/2021
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5/5
★★★★★
I've just installed a 9Kw boiler (adaptable to many situations because of its simple construction) for a 90m underfloor heating system. After a few tests and adaptations with a 200-liter tank, my heating system is up and running. But I couldn't have done it without TermoGroup's advice, assistance and responsiveness. A big thank you to the whole ThermoGroup team for their
Acheteur Vérifié
purchased on 04/02/2021
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5/5
★★★★★
Excellent - everything went very smoothly, I highly recommend it.
Acheteur Vérifié
purchased on 04/02/2021
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5/5
★★★★★
Super boiler, and the after-sales service is top-notch. i highly recommend it.
Acheteur Vérifié
purchased on 01/02/2021
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5/5
★★★★★
Great advice, very responsive company and very effective product.
Acheteur Vérifié
purchased on 01/02/2021
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5/5
★★★★★
Hello, thank you to ThermoGroup for offering such an ingenious product. Of course, electricity has a cost, but it's a great alternative for those who can't have a heat pump installed, or gas or any other energy source. I was very well informed by telephone at first, then I placed an order and two days later the box arrived. At first, I was surprised by the size of the box.
Acheteur Vérifié
purchased on 31/01/2021
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5/5
★★★★★
Thank you for the fast delivery! Good telephone availability for information. Great variety of boilers with easy installation.
Acheteur Vérifié
purchased on 28/01/2021
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5/5
★★★★★
An honest company on the internet is rare with sound advice. The boiler works perfectly I thank the Thermo Group Luc Moncomble in Oise
Acheteur Vérifié
purchased on 26/01/2021
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5/5
★★★★★
Hello, I'm very satisfied with ThermoGroup: fast delivery of orders, very professional telephone contact, rapid response (less than 1 hour between request and reply). As a business owner myself, I've rarely seen a company that's so fast and listens to its customers. I recommend this French company, which offers very reliable equipment.
Acheteur Vérifié
purchased on 26/01/2021
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5/5
★★★★★
Boiler very easy to install. Very simple design. Just a few concerns about noise on my thermostatic valves, very quickly resolved after a chat with and a call from thermogroupe.
Acheteur Vérifié
purchased on 26/01/2021
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4/5
★★★★☆
Very fast delivery with no unpleasant surprises excellent contact with the team who advised me on replacing my boiler, adjusting the circulator and choosing the right electrical equipment. Understanding, quick analysis of the customer's situation, available, the customer is king. I really appreciated the installation videos made available to us. See you soon for other projects
Acheteur Vérifié
purchased on 26/01/2021
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5/5
★★★★★
Excellent, disinterested and honest opinion.
Acheteur Vérifié
purchased on 25/01/2021
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5/5
★★★★★
Easy-to-use boiler delivered on time
Acheteur Vérifié
purchased on 23/01/2021
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4/5
★★★★☆
Good boiler (for the moment) but I still don't have enough experience of its real efficiency. I'll have to wait until winter to find out the pluses and minuses of the boiler.
Acheteur Vérifié
purchased on 21/01/2021
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5/5
★★★★★
The material was received promptly and conformed to the order. Thermogroup's customer service is perfect. If necessary, you'll be listened to, perfectly well informed and helped with your connections. Everything is done to ensure customer satisfaction. I can't recommend it highly enough!
Acheteur Vérifié
purchased on 21/01/2021
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5/5
★★★★★
Electric boiler is easy to install and doesn't take up much space. Above all, it avoids the high cost of gas.
Acheteur Vérifié
purchased on 20/01/2021
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5/5
★★★★★
Very good after-sales service, also for repairs, very satisfied, would recommend.
Acheteur Vérifié
purchased on 20/01/2021
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5/5
★★★★★
After deciding to create my own central heating system, I got in touch with the Thermogroup team. Their advice, their understanding of my project, their support in choosing the boiler and all its peripherals all helped me to complete my installation from A to Z. From the order to the delivery of the packages, there were no unpleasant surprises.
Acheteur Vérifié
purchased on 19/01/2021
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5/5
★★★★★
So this company is simply exceptional! If we could achieve this level of responsiveness, advice and friendliness everywhere, the French would stop complaining! All kidding aside, this is a very efficient boiler that's simple to operate and easy to install. I heat a 3-storey house with no worries, no maintenance and no pollution! Thanks again for your feedback.
Acheteur Vérifié
purchased on 19/01/2021
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5/5
★★★★★
The technicians are available quickly and give good advice.
Acheteur Vérifié
purchased on 17/01/2021
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5/5
★★★★★
I ordered this boiler to freeze-proof a heating system. Product as described and friendly, professional and perfect after-sales service. I'd recommend it.
Acheteur Vérifié
purchased on 14/01/2021
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5/5
★★★★★
The boiler was quickly dispatched and corresponds well to what was presented on the site. Only used one winter so far in low-temperature mode.
Acheteur Vérifié
purchased on 09/01/2021
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5/5
★★★★★
Very serious company. I highly recommend it.
Acheteur Vérifié
purchased on 03/01/2021
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5/5
★★★★★
Super boiler, simple and efficient... I use it to heat 60 M2 of underfloor heating and I have 21 degrees and I set the boiler to 2000w
Acheteur Vérifié
purchased on 02/01/2021
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4/5
★★★★☆
Very good customer contact, fast delivery. Technical service available immediately. Very easy to install. Reliability to be tested over time.
Acheteur Vérifié
purchased on 20/12/2020
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5/5
★★★★★
I am very satisfied with this boiler. My son installed it to replace an old electric boiler. He had to make a few changes to the water inlet and outlet, which weren't in the same place on the old one, but nothing too complicated with flexible connections. He's not a professional, just a good handyman. The boiler heats the house perfectly. Very quick delivery.
Acheteur Vérifié
purchased on 19/12/2020
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5/5
★★★★★
I bought a 6000 w electric boiler to complement a wood fireplace, the boiler is very easy to install, it works very well, no electronics. Delivery was very fast. The company is easy to contact by phone for installation advice. In short, we are very satisfied with our purchase...
Acheteur Vérifié
purchased on 15/12/2020
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5/5
★★★★★
Very good reactivity
Acheteur Vérifié
purchased on 10/12/2020
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