/10
★★★★★
based on 137 published reviews
★★★★★
based on 137 published reviews
Latest customer reviews
5/5
★★★★★
Excellent service, always accessible and top product
Geverifieerde Koper
purchased on 10/02/2020
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5/5
★★★★★
Perfectly arranged
Geverifieerde Koper
purchased on 28/01/2021
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5/5
★★★★★
Good service also afterwards after installation, also in case of a Malfunction perfect support and everything solved fine.
Geverifieerde Koper
purchased on 01/07/2020
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3/5
★★★☆☆
I had to wait outside because I can't wear a mouthpiece
Geverifieerde Koper
purchased on 10/09/2019
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Answer from
Thermogroup
Hello, We do not understand your message regarding a 2019 delivery. If you can contact us to explain, and if there is anything we can improve, we will do what is necessary. Kind regards
5/5
★★★★★
Great customer service to answer all my questions, user friendly products.
Geverifieerde Koper
purchased on 27/12/2020
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5/5
★★★★★
Super quality of the items, works perfectly. Customer service very nice and courteous.
Verifizierter Käufer
purchased on 19/12/2020
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5/5
★★★★★
Good advice - quality of telephone exchanges - good rates Recommend
Acheteur Vérifié
purchased on 23/12/2020
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5/5
★★★★★
I bought an electric boiler 12 kW in December 2020 Fast delivery, easy to install and works well.
Verifizierter Käufer
purchased on 01/12/2020
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5/5
★★★★★
Great customer service to answer all my questions, easy-to-use products.
Acheteur Vérifié
purchased on 23/03/2021
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5/5
★★★★★
I'm satisfied with THERMO GROUPE's service. I've asked for additional information by phone for the installation, I've always had good advice and always been very well received. For me, very good.
Acheteur Vérifié
purchased on 21/03/2021
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5/5
★★★★★
Very good value for money. Order processed quickly, and efficient follow-up. We highly recommend this site.
Acheteur Vérifié
purchased on 02/03/2021
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5/5
★★★★★
Professional. In a nutshell, the services provided by this company. Responsive, serious, friendly. 100% satisfied, highly recommend.
Acheteur Vérifié
purchased on 02/03/2021
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5/5
★★★★★
Top-notch boiler
Acheteur Vérifié
purchased on 02/03/2021
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5/5
★★★★★
I'm very satisfied with the timely delivery and the boiler corresponds perfectly to the order, it's simple and efficient; the technical contacts with thermo group were easy and consistent. I'll be installing it in September and will keep you informed of its performance.
Acheteur Vérifié
purchased on 28/02/2021
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5/5
★★★★★
Simple electric boiler to install on my underfloor heating system
Acheteur Vérifié
purchased on 28/02/2021
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5/5
★★★★★
In spite of a breakage due to transport, the exchange was made without problem and as soon as possible. Very responsive and attentive company. The boiler works perfectly. Would recommend.
Acheteur Vérifié
purchased on 26/02/2021
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5/5
★★★★★
I bought this boiler as a complement to my current heating system (Pac + fireplace/boiler insert) to make up for very cold spells when I'm away (a fireplace is great, but you have to be there to load it). Quick installation, efficiency, simple mechanism (no electronics in the model I bought), small footprint, low maintenance, minor investment.
Acheteur Vérifié
purchased on 26/02/2021
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5/5
★★★★★
I ordered an electric boiler in February 2018 to replace my broken down gas boiler in my apartment, easy to fit and received in 24hrs.
Acheteur Vérifié
purchased on 26/02/2021
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5/5
★★★★★
Great follow-up! The boiler is great, practical and takes up very little space. It works very well for underfloor heating in a 270 m2 house. The advice is very professional, I really recommend it!
Acheteur Vérifié
purchased on 24/02/2021
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5/5
★★★★★
Very good product, excellent contact with TremoGroup. Material received quickly
Acheteur Vérifié
purchased on 24/02/2021
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5/5
★★★★★
Excellent telephone exchange, very complete advice and explanations, I really recommend discussing energy with Mr Gallouye.
Acheteur Vérifié
purchased on 21/02/2021
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5/5
★★★★★
Thermogroup customer service is absolutely brilliant. Following an EDF circuit breaker failure that Enedis refused to intervene on. Thermogroup didn't hesitate to supply a second boiler to remove the doubt. In the end, both boilers worked perfectly. It was indeed the circuit breaker belonging to EDF that had failed. Thanks to Thermogroup for helping us all the way.
Acheteur Vérifié
purchased on 21/02/2021
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5/5
★★★★★
The advice and services are very useful and indispensable. I'm very satisfied with my installation, I'm delighted with the comfort provided by this heating system (electric boiler brand Thermogroup), I particularly appreciate the ease of adjustment and the regularity of the temperature which never varies more than 1/2 degree in my house. Excellent equipment, I don't regret my purchase,
Acheteur Vérifié
purchased on 21/02/2021
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5/5
★★★★★
I would like to thank and recommend the entire team, who were available and responsive to all my needs from the moment I placed my order right through to delivery of the boiler. Bravo for your professionalism Gerald Mouraux.
Acheteur Vérifié
purchased on 21/02/2021
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5/5
★★★★★
We urgently ordered a 9kw boiler from Portugal as our system had just given up the ghost. The telephone contact was very quick and of good quality, with invaluable advice. We also added a controller to our order. Today, everything works perfectly and we've never been cold or had the slightest problem. On con
Acheteur Vérifié
purchased on 18/02/2021
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5/5
★★★★★
I bought the Mini Europe 6Kws electric boiler. After 3 months of winter operation, I'm fully satisfied with this equipment, this boiler is "all mini" but very powerful, easy to install, very simple and efficient. I installed it to replace a 12Kws hydro storage electric boiler, and my meter readings show a con
Acheteur Vérifié
purchased on 15/02/2021
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5/5
★★★★★
No worries about delivery and installation. Available and competent after-sales service. Boiler operation is easy and efficient.
Acheteur Vérifié
purchased on 14/02/2021
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5/5
★★★★★
Happy with my purchase. Fast delivery. Machine seems reliable and efficient. No unnecessary sofistications: resistors, contactors, thermostat ... Good advice on the phone and by e-mail. For the moment: nothing to complain about ... I'm in the process of installing it.
Acheteur Vérifié
purchased on 12/02/2021
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5/5
★★★★★
Hello It is with real pleasure that I write these few words to encourage other construction companies like mine to use the products of your company I have finished installing a boiler purchased through your site It works perfectly with a simplicity of installation and operation surprising And especially immediate assistance
Acheteur Vérifié
purchased on 12/02/2021
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5/5
★★★★★
Product bought by chance following internet research. I stumbled across it and after reading the reviews I went for it! And today, after a winter with it, I'm really satisfied. The price defies all competition and above all I had doubts about the installation and I was able to call for advice. I can only recommend this product
Acheteur Vérifié
purchased on 11/02/2021
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