/10
★★★★★
based on 137 published reviews
★★★★★
based on 137 published reviews
Latest positive customer reviews
5/5
★★★★★
I installed a thermogroup boiler in 2019 to supply the two floors of a house with underfloor heating; well advised by thermogroup I had no installation problems (I have no special knowledge), and since the system works without any problem; operating in addition to a pellet stove the power consumption of the boiler is minimal, I ha
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purchased on 05/02/2021
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5/5
★★★★★
I bought my boiler from them, and not only is it cheap, but it's also high quality. Very professional customer service. I recommend them without hesitation!
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purchased on 05/02/2021
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5/5
★★★★★
I've just installed a 9Kw boiler (adaptable to many situations because of its simple construction) for a 90m underfloor heating system. After a few tests and adaptations with a 200-liter tank, my heating system is up and running. But I couldn't have done it without TermoGroup's advice, assistance and responsiveness. A big thank you to the whole ThermoGroup team for their
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purchased on 04/02/2021
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5/5
★★★★★
Excellent - everything went very smoothly, I highly recommend it.
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purchased on 04/02/2021
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5/5
★★★★★
Super boiler, and the after-sales service is top-notch. i highly recommend it.
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purchased on 01/02/2021
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5/5
★★★★★
Great advice, very responsive company and very effective product.
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purchased on 01/02/2021
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5/5
★★★★★
Hello, thank you to ThermoGroup for offering such an ingenious product. Of course, electricity has a cost, but it's a great alternative for those who can't have a heat pump installed, or gas or any other energy source. I was very well informed by telephone at first, then I placed an order and two days later the box arrived. At first, I was surprised by the size of the box.
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purchased on 31/01/2021
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5/5
★★★★★
Thank you for the fast delivery! Good telephone availability for information. Great variety of boilers with easy installation.
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purchased on 28/01/2021
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5/5
★★★★★
An honest company on the internet is rare with sound advice. The boiler works perfectly I thank the Thermo Group Luc Moncomble in Oise
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purchased on 26/01/2021
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5/5
★★★★★
Hello, I'm very satisfied with ThermoGroup: fast delivery of orders, very professional telephone contact, rapid response (less than 1 hour between request and reply). As a business owner myself, I've rarely seen a company that's so fast and listens to its customers. I recommend this French company, which offers very reliable equipment.
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purchased on 26/01/2021
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5/5
★★★★★
Boiler very easy to install. Very simple design. Just a few concerns about noise on my thermostatic valves, very quickly resolved after a chat with and a call from thermogroupe.
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purchased on 26/01/2021
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4/5
★★★★☆
Very fast delivery with no unpleasant surprises excellent contact with the team who advised me on replacing my boiler, adjusting the circulator and choosing the right electrical equipment. Understanding, quick analysis of the customer's situation, available, the customer is king. I really appreciated the installation videos made available to us. See you soon for other projects
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purchased on 26/01/2021
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5/5
★★★★★
Excellent, disinterested and honest opinion.
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purchased on 25/01/2021
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5/5
★★★★★
Easy-to-use boiler delivered on time
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purchased on 23/01/2021
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4/5
★★★★☆
Good boiler (for the moment) but I still don't have enough experience of its real efficiency. I'll have to wait until winter to find out the pluses and minuses of the boiler.
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purchased on 21/01/2021
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5/5
★★★★★
The material was received promptly and conformed to the order. Thermogroup's customer service is perfect. If necessary, you'll be listened to, perfectly well informed and helped with your connections. Everything is done to ensure customer satisfaction. I can't recommend it highly enough!
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purchased on 21/01/2021
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5/5
★★★★★
Electric boiler is easy to install and doesn't take up much space. Above all, it avoids the high cost of gas.
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purchased on 20/01/2021
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5/5
★★★★★
Very good after-sales service, also for repairs, very satisfied, would recommend.
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purchased on 20/01/2021
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5/5
★★★★★
After deciding to create my own central heating system, I got in touch with the Thermogroup team. Their advice, their understanding of my project, their support in choosing the boiler and all its peripherals all helped me to complete my installation from A to Z. From the order to the delivery of the packages, there were no unpleasant surprises.
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purchased on 19/01/2021
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5/5
★★★★★
So this company is simply exceptional! If we could achieve this level of responsiveness, advice and friendliness everywhere, the French would stop complaining! All kidding aside, this is a very efficient boiler that's simple to operate and easy to install. I heat a 3-storey house with no worries, no maintenance and no pollution! Thanks again for your feedback.
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purchased on 19/01/2021
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5/5
★★★★★
The technicians are available quickly and give good advice.
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purchased on 17/01/2021
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5/5
★★★★★
I ordered this boiler to freeze-proof a heating system. Product as described and friendly, professional and perfect after-sales service. I'd recommend it.
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purchased on 14/01/2021
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5/5
★★★★★
The boiler was quickly dispatched and corresponds well to what was presented on the site. Only used one winter so far in low-temperature mode.
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purchased on 09/01/2021
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5/5
★★★★★
Very serious company. I highly recommend it.
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purchased on 03/01/2021
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5/5
★★★★★
Super boiler, simple and efficient... I use it to heat 60 M2 of underfloor heating and I have 21 degrees and I set the boiler to 2000w
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purchased on 02/01/2021
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4/5
★★★★☆
Very good customer contact, fast delivery. Technical service available immediately. Very easy to install. Reliability to be tested over time.
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purchased on 20/12/2020
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5/5
★★★★★
I am very satisfied with this boiler. My son installed it to replace an old electric boiler. He had to make a few changes to the water inlet and outlet, which weren't in the same place on the old one, but nothing too complicated with flexible connections. He's not a professional, just a good handyman. The boiler heats the house perfectly. Very quick delivery.
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purchased on 19/12/2020
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5/5
★★★★★
I bought a 6000 w electric boiler to complement a wood fireplace, the boiler is very easy to install, it works very well, no electronics. Delivery was very fast. The company is easy to contact by phone for installation advice. In short, we are very satisfied with our purchase...
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purchased on 15/12/2020
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5/5
★★★★★
Very good reactivity
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purchased on 10/12/2020
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5/5
★★★★★
Very fast shipment, very good advice and contactable, and great service - recommend +++.
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purchased on 08/12/2020
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