/10
★★★★★
based on 137 published reviews
★★★★★
based on 137 published reviews
Latest positive customer reviews
5/5
★★★★★
Every time I've had impeccable customer service, very attentive, trying to find a solution to every problem. I highly recommend it.
Acheteur Vérifié
purchased on 04/12/2020
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5/5
★★★★★
SUPER ALWAYS AN ANSWER BY PHONE
Acheteur Vérifié
purchased on 30/11/2020
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5/5
★★★★★
Very reliable boiler and the after-sales service gives very good advice. Don't hesitate to order.
Acheteur Vérifié
purchased on 29/11/2020
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5/5
★★★★★
Serious people, good advice and available. Fast delivery and very good value for money. Without a doubt the best solution for a well insulated home or one that doesn't consume too much energy all year round.
Acheteur Vérifié
purchased on 28/11/2020
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5/5
★★★★★
The delivery dates were perfectly met, the damage from transport was handled courteously and impeccably by Thermogroup. The contact rails were handled both by phone and via the Internet!
Verifizierter Käufer
purchased on 27/11/2020
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5/5
★★★★★
Very serious company, on time delivery and very efficient equipment at reasonable prices, no problem.
Acheteur Vérifié
purchased on 26/11/2020
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5/5
★★★★★
Everything is clear, simple and very well informed, from the website to the phone calls, we are dealing directly with professionals in their field. What's more, you only buy what you need, with no additional materials that you already have. My order was delivered within 48 hours. No problems at all during installation, this boiler with its principles and functi
Acheteur Vérifié
purchased on 26/11/2020
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5/5
★★★★★
I didn't know the company thermoGroupe but from the first contact with my contact person Mr Frédéric Galouye I quickly understood that I was dealing with a professional and a person I could trust. He explained to me everything about how the Mini Europe boiler worked, down to the smallest detail. I didn't hesitate to place my order. The parcel was dispatched very quickly, in 48 hours.
Acheteur Vérifié
purchased on 26/11/2020
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5/5
★★★★★
I am very pleased with thermogroup bought 2 boilers there and thought to connect them in series with a weak current thermostat but that didn't work called them and was helped by the people there very correctly and with a lot of patience. Top company there you can buy your boilers are not expensive and you are well helped if you have problems.
Geverifieerde Koper
purchased on 26/11/2020
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5/5
★★★★★
I bought this very simple boiler, without electronics, to replace a 35 year old electric boiler. But after a few days I had a water pressure problem that put me in safety. The after-sales service reacted immediately, with a very kind manager who took the problem seriously and solved it, as he couldn't work out where it was coming from.
Acheteur Vérifié
purchased on 25/11/2020
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5/5
★★★★★
On-time delivery and good after-sales service. Satisfied +++++
Acheteur Vérifié
purchased on 25/11/2020
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5/5
★★★★★
The ThermoGroup staff really listen to the customer, always available to answer any questions. Simple installation of the 9KW boiler for a 95 m2 house in Gironde (33). With a 1st use this winter which for the moment suits me perfectly. 25/11/2019. René LOUIS
Acheteur Vérifié
purchased on 25/11/2020
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5/5
★★★★★
Material shipped in 48 h. - Very neat packaging, clear instructions, the rare top today - to be recommended, plus professional advice.
Acheteur Vérifié
purchased on 23/11/2020
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5/5
★★★★★
A customer experience like no other! This is a really serious company whose sole aim is customer satisfaction. My first order was for a 24 Kva boiler that was too powerful for my installation. After a call, I was sent another one in 18 Kva, delivered the next day, so I wouldn't be left without heating, even before I'd placed my order.
Acheteur Vérifié
purchased on 20/11/2020
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