/10
★★★★★
based on 2548 reviews published
★★★★★
based on 2548 reviews published
Latest customer reviews
5
/5
★★★★★
Everything is perfect!
Acheteur Vérifié
purchased on 17/09/2022
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 16/09/2022
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5
/5
★★★★★
Ras deadline respected
Acheteur Vérifié
purchased on 15/09/2022
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5
/5
★★★★★
Interesting discoveries
Acheteur Vérifié
purchased on 18/09/2022
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5
/5
★★★★★
Sehr gut
Acheteur Vérifié
purchased on 15/09/2022
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5
/5
★★★★★
Very good follow-up, attentive to good reception.
Acheteur Vérifié
purchased on 11/09/2022
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5
/5
★★★★★
Excellent. Excellent!
Acheteur Vérifié
purchased on 14/07/2022
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5
/5
★★★★★
A fine range of excellent wines from excellent winemakers, delivered quickly and carefully.
Acheteur Vérifié
purchased on 16/09/2022
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5
/5
★★★★★
Top selection, reliable, responsive service
Acheteur Vérifié
purchased on 13/09/2022
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5
/5
★★★★★
Excellent!!!
Acheteur Vérifié
purchased on 23/07/2022
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5
/5
★★★★★
All the wines are good. You can trust them. And the deliveries are perfect.
Acheteur Vérifié
purchased on 23/07/2022
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5
/5
★★★★★
Order received promptly. Excellent wines ... I recommend
Acheteur Vérifié
purchased on 14/07/2022
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5
/5
★★★★★
Perfect.
Acheteur Vérifié
purchased on 01/09/2022
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2
/5
★★☆☆☆
Wine delivered in original carton, potentially exposed to "falls from the truck" and moreover not sufficiently solid, 2 cartons arrived very damaged, bottles fortunately intact.
Acheteur Vérifié
purchased on 01/09/2022
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Answer from Vignerons d’Exception
Dear Sir, please accept our apologies, and we regret that you have waited for the publication of "verified reviews" to inform us of your disappointment. Please do not hesitate to contact us directly if you encounter any inconvenience. However, as you requested, we had shipped at the beginning of the week to avoid the wine spending the weekend in an unsuitable place (as our freight forwarder specializes in wine, the storage places for our cartons, between two trucks, are usually suitable). Nevertheless, you have noted our 2*/5 service: we delivered the original box from the estate! We're sorry that the carrier mistreated your boxes, and "almost stole them from you" (if that's what "fell off the truck" means) because the box was original and therefore poorly chosen by the winemaker (domaine de Terrebrune in Bandol or Juliette Joblot in Givry in this case). We're among those who prefer to avoid wastage, repackaging in polystyrene or cardboard and throwing away the original box. Damage is very rare, and we're sorry it's happened to you, but we don't agree with throwing out all the cartons and putting all the wines we sell back in beautiful new ones so they don't get damaged or stolen (would that really change the outcome of abuse and theft?). And what about the planet? Of course, when something does go wrong (statistics for 2021: 0.3% of deliveries), we cover all the costs of re-delivery, replacement in the event of breakage, and so on. We think this is sufficient, and we're sure you'll agree. In any case, should you place your trust in us again, we will take particular care to monitor the carrier closely to ensure that he respects your boxes and delivers them to you under normal conditions. Once again, we apologize for this inconvenience. Yours sincerely, Tristan Depauw
4
/5
★★★★☆
Very good site but I regret that the carrier did not notify me of the delivery.
Acheteur Vérifié
purchased on 02/09/2022
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5
/5
★★★★★
Competent and a good choice
Acheteur Vérifié
purchased on 07/07/2022
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5
/5
★★★★★
Beautiful site
Acheteur Vérifié
purchased on 02/09/2022
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5
/5
★★★★★
Good service
Acheteur Vérifié
purchased on 01/09/2022
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4
/5
★★★★☆
Excellent reviews and advice
Acheteur Vérifié
purchased on 08/08/2022
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5
/5
★★★★★
Impeccable delivery I have not yet tasted these wines from the last delivery, but they are wines I know very well.
Acheteur Vérifié
purchased on 26/08/2022
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4
/5
★★★★☆
Satisfactory except for the process to define the delivery slot - impossible to get the company, we depend on the deliveryman's call.
Acheteur Vérifié
purchased on 26/08/2022
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5
/5
★★★★★
Great references and impeccable service, you can order with your eyes closed!
Acheteur Vérifié
purchased on 14/07/2022
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5
/5
★★★★★
The boss is so nice.
Acheteur Vérifié
purchased on 26/08/2022
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5
/5
★★★★★
Great order tracking!
Acheteur Vérifié
purchased on 16/07/2022
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 20/08/2022
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5
/5
★★★★★
Perfect delivery
Acheteur Vérifié
purchased on 23/08/2022
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5
/5
★★★★★
Excellent website. Efficient service
Acheteur Vérifié
purchased on 24/08/2022
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5
/5
★★★★★
Reliable.
Acheteur Vérifié
purchased on 20/08/2022
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5
/5
★★★★★
Qwerty
Acheteur Vérifié
purchased on 02/07/2022
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5
/5
★★★★★
Clear, reliable, responsive
Acheteur Vérifié
purchased on 28/06/2022
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