/10
★★★★★
based on 2538 reviews published
★★★★★
based on 2538 reviews published
Latest positive customer reviews
5
/5
★★★★★
Constantly interesting, very stimulating, I've never been disappointed. Thank you very much! Best regards
Acheteur Vérifié
purchased on 03/03/2021
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 04/03/2021
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5
/5
★★★★★
Efficient
Acheteur Vérifié
purchased on 11/02/2021
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5
/5
★★★★★
Very fast shipping.
Acheteur Vérifié
purchased on 03/03/2021
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5
/5
★★★★★
Attractive, varied offering. Very good description and presentation of the wines. Competitive prices, but not the most competitive on a case-by-case basis. Nevertheless, some offers can be very attractive. Minor criticism: you generally have to buy 6 bottles at a time, which can be a hindrance if you don't know the wine.
Acheteur Vérifié
purchased on 02/02/2021
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4
/5
★★★★☆
A very fine cellar to be discovered and promoted. The choice of direct customer transport could be modulated with Mondial Relay-type depots, so that you don't have to be at home between 9:00 and 18:00 on weekdays, and the price of 20€ compared with other sites is too high. Now the cellar is very interesting, no doubt a little elitist, not sufficiently stocked with less expensive value-for-money wines. It's a shame to say that a good bottle at 5 or 8€ can't be part of the exceptional wines.
Acheteur Vérifié
purchased on 28/02/2021
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Answer from Vignerons d’Exception
Dear Sir, thank you for your 4*, your encouragement and constructive comments to help us improve. Indeed, we select a winemaker first, and if he produces wines at €5-8 we are happy to offer them to our customers. Unfortunately, this is not the case for our 150 winemakers at present, and perhaps there's a reason for this, and it's true that we're assuming our elitism, with the cheapest bottle on our site today at €10. The €20 flat rate we charge for home delivery of an unlimited number of cartons is much lower than what we are actually billed by the carriers. But you're right, it's commonly accepted that the merchant takes on a large part of this delivery, sometimes having to make up for it in the sale price. We probably do this less than our colleagues, and prefer to display a slightly more realistic transport price (while still displaying competitive wine prices). In our view, it's important that transport services don't appear to be free of charge, given the considerable pollution already caused by our deliveries. In the same spirit, we offer transport from €400 upwards to encourage customers to group together (or order less frequently but not all at once), again to limit the number of deliveries. Last but not least, we are currently looking into the possibility of a parcel relay service, which we hope to have in place, both electronically and financially, by the end of 2021. Once again, this solution is not free of charge, and we have to bear in mind that we could be held responsible for any deterioration in the quality of our fine wines, potentially left for a few days by our customers in a tobacconist's or other shop heated to over 20°C... There's not much we can do about it. In short, we're working to improve, but always with the aim of being profitable, and therefore of charging for what costs money... delivery in particular... Thanks again for your confidence! Tristan Depauw
5
/5
★★★★★
Super clear, helpful, efficient.
Acheteur Vérifié
purchased on 19/02/2021
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5
/5
★★★★★
Perfect. Fast and accurate delivery
Acheteur Vérifié
purchased on 04/03/2021
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5
/5
★★★★★
Never disappointed on service and quality
Acheteur Vérifié
purchased on 27/02/2021
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5
/5
★★★★★
Perfect: Responsive and very good choice.
Acheteur Vérifié
purchased on 28/02/2021
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5
/5
★★★★★
Very fine selection of wines. Reliable.
Acheteur Vérifié
purchased on 10/02/2021
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5
/5
★★★★★
Fast and reliable! Just had a change in my order because one of the references was missing. Very friendly person on the phone. See you next time for a future order.
Acheteur Vérifié
purchased on 24/02/2021
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5
/5
★★★★★
Very responsive and professional. Quick and easy delivery. Wines are bought in advance which allowed me to find different vintages. Well done.
Acheteur Vérifié
purchased on 22/02/2021
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5
/5
★★★★★
Prompt delivery. Contact with the people in charge because of a missing wine: great professionalism. Very happy with this first order. None of the wines purchased have yet been tasted, so no evaluation is possible.
Acheteur Vérifié
purchased on 25/02/2021
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5
/5
★★★★★
Perfect!
Acheteur Vérifié
purchased on 25/02/2021
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5
/5
★★★★★
Listening, responsive, trustworthy
Acheteur Vérifié
purchased on 19/02/2021
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5
/5
★★★★★
Excellent wines
Acheteur Vérifié
purchased on 29/01/2021
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5
/5
★★★★★
Excellent documentation on wines, terroirs, grape varieties and vineyards Interesting also the human stories behind these beautiful appellations Delivery on time Convinced by the products and service Cordialement
Acheteur Vérifié
purchased on 20/02/2021
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5
/5
★★★★★
You're super responsive and I love the domains you offer.
Acheteur Vérifié
purchased on 20/02/2021
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5
/5
★★★★★
An extraordinary catalog of rare wines and ready-to-drink vintages. Remarkable shipping service. In short, an exceptional site... The only minor drawback is that you have to order by the case, which for some wines is prohibitive.
Acheteur Vérifié
purchased on 07/02/2021
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5
/5
★★★★★
Perfect!
Acheteur Vérifié
purchased on 21/02/2021
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5
/5
★★★★★
Excellent advice, impeccable accommodation
Acheteur Vérifié
purchased on 17/02/2021
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5
/5
★★★★★
Great service. Very professional
Acheteur Vérifié
purchased on 10/02/2021
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5
/5
★★★★★
I'm very satisfied with my order; very serious site that you can trust completely.
Acheteur Vérifié
purchased on 11/02/2021
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5
/5
★★★★★
On time for quality wines
Acheteur Vérifié
purchased on 11/02/2021
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5
/5
★★★★★
The newsletter makes you want to drink it all (in moderation...).
Acheteur Vérifié
purchased on 17/02/2021
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5
/5
★★★★★
Informed opinions and identified winemakers I now only use this site, which delivers to my door.
Acheteur Vérifié
purchased on 10/02/2021
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5
/5
★★★★★
Good choice and good service
Acheteur Vérifié
purchased on 14/02/2021
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5
/5
★★★★★
Excellent Viognier! The best wine site I know.
Acheteur Vérifié
purchased on 10/02/2021
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5
/5
★★★★★
To be recommended for the choice ... We have not yet tasted the different wines ...
Acheteur Vérifié
purchased on 10/02/2021
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