9.6/10
★★★★★
based on 3127 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
I received my order late
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Marilo P.
purchased on 31/05/2023
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3 /5
★★★☆☆
Everything perfect
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Tamara F.
purchased on 17/05/2023
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3 /5
★★★☆☆
Good
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Marilo P.
purchased on 31/03/2023
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3 /5
★★★☆☆
The only problem is when we make the payment, because we do not pay VAT and we always have to ask for a new invoice to be made.
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José H.
purchased on 22/03/2023
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3 /5
★★★☆☆
Not delivered 🙁 still waiting for a delivery and an answer by email to my mail
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Christophe G.
purchased on 02/02/2023
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3 /5
★★★☆☆
Hello I received my order and it misses 3 bracelets 2 agate foam in 4.-Mm
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Dupin L.
purchased on 08/01/2023
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3 /5
★★★☆☆
The tiger eye bracelet perfect and good quality, or garnet bracelet 90 percent of the beads were pitted and some scratched.
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David V.
purchased on 17/12/2022
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Answer from Vives de la Cortada
Bonjour David, nous sommes désolés que le produit n'ait pas été à votre goût, veuillez noter que l'article précise que le produit à livrer est similaire à celui de la photo. Si vous le souhaitez, vous pouvez nous envoyer un message en joignant des photos du produit au 604 25 73 58.
2 /5
★★☆☆☆
I really liked the product. But menha disappointed much shipping, they say that in 24 hours you have it at home and it took me 5 days, causing me many problems. Recommended by the product, by the management of shipping 0.
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Alfonso M.
purchased on 14/12/2022
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Answer from Vives de la Cortada
Bonjour Alfonso, nous sommes désolés d'apprendre que votre expérience n'a pas été satisfaisante, nous tenons à préciser que le délai d'expédition d'une commande est indicatif, et peut varier.
3 /5
★★★☆☆
The large Yoni egg is the size of other medium Yoni eggs, and the medium is slightly larger than other small Yoni eggs.
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Tamara A.
purchased on 07/12/2022
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2 /5
★★☆☆☆
I bought supposedly to arrive overnight, but it has taken 5 days and there have been products that have not been served.
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Victor R.
purchased on 30/11/2022
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Answer from Vives de la Cortada
Bon Victor, nous sommes désolés que votre expérience n'ait pas été satisfaisante, nous tenons à préciser qu'en période de fort volume de commandes comme le Black Friday ou les soldes, nos expéditions sont affectées, c'est pourquoi lorsqu'une commande est passée durant ces dates nous notifions que celles-ci arriveront en retard. En dehors de cette période, nos livraisons sont effectuées en 24 heures. Nous nous excusons pour ce désagrément.
3 /5
★★★☆☆
It almost reached the kilo weight, although I bought 1 kg (only a few grams were missing).
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Salvador M.
purchased on 25/11/2022
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3 /5
★★★☆☆
The quality of the stones I must assume that it is good I was surprised that the tourmaline 1/2 kilo came only in 4 large pieces, the truth did not expect so, and the quartz tips were quite old with a lot of dust accumulated.for the rest myu fast in shipping, very good information in tracking the package, and very well protected.gracias
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Carme R.
purchased on 24/11/2022
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3 /5
★★★☆☆
Good customer service, but the material is average ... Two pendulums fell apart as soon as they were taken out of the bag ....
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Lorea M.
purchased on 09/11/2022
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3 /5
★★★☆☆
The bracelet is nice but the rubber cord was already frayed.
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Carol G.
purchased on 16/10/2022
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3 /5
★★★☆☆
The products are what they say but I would like them to specify more details, such as the size of the rings or if they are adjustable.
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Irene M.
purchased on 11/10/2022
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3 /5
★★★☆☆
The order arrived on the indicated day, although the carnelian with a small notch.
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Xavier V.
purchased on 09/10/2022
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3 /5
★★★☆☆
Excelent
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Carme G.
purchased on 26/09/2022
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2 /5
★★☆☆☆
Most of the order that I have received looks worse than in the photos, several broken quartz and a bracelet broke a few days later. They sent me the order incomplete and outside the agreed date.
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Angélica S.
purchased on 11/09/2022
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Answer from Vives de la Cortada
Bonjour Angelica, si vous ĂȘtes satisfaite de la solution que nous avons proposĂ©e pour l'incident avec votre commande. Nous aimerions que vous reconsidĂ©riez la note d'Ă©valuation que vous nous avez donnĂ©e pour ce produit. Nous vous souhaitons bonne chance et espĂ©rons vous revoir bientĂŽt ! 🙂
3 /5
★★★☆☆
Everything perfect
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Rosa MarĂ­a F.
purchased on 19/09/2022
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3 /5
★★★☆☆
The website is a shame, there are products that appear that there is and then there is not or the other way around. An online purchase and horrible! Late shipment, a damaged product, products that do not correspond, collection of the package for the return without confirming the address well, waiting another week to pick up the shipment and waiting for the products to arrive well. If I have to buy again I will have to go to the warehouse, the guys are lovely but it is a disaster in terms of logistics and that a shipment takes so long to be sent, picked up and with the problems it has generated.... Loss of sales and time
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Demelsa C.
purchased on 06/09/2022
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2 /5
★★☆☆☆
Very fast delivery but two of the products I bought were of very poor quality. One broke in less than a day and the other, the next day.
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MercĂš B.
purchased on 01/09/2022
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3 /5
★★★☆☆
Good
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Juana C.
purchased on 16/08/2022
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3 /5
★★★☆☆
Hola M'agrada molt el gÚnere que teniu i també la facilitat i eficiÚncia en les comandes. The two missing stars are for when you also use CATALAN ON THE WEB.
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Montse D.
purchased on 26/05/2022
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3 /5
★★★☆☆
Everything was great and the delivery was super fast. The only thing I still think is that you include too much plastic in your packaging. You should consider more sustainable options.
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Leticia O.
purchased on 24/05/2022
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3 /5
★★★☆☆
In general good things, but in all orders some items are of very very poor quality.
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Gabriel L.
purchased on 29/04/2022
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3 /5
★★★☆☆
Fast delivery. I would place the pieces in another packaging, for example in cotton cloth so that the stones are not in contact with the plastic or with each other.
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Catalina S.
purchased on 21/03/2022
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2 /5
★★☆☆☆
They send me an order with the equivalence surcharge incorrectly applied. And the next order is RE. I claimed it and they do not attend me.
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Marta C.
purchased on 10/03/2022
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3 /5
★★★☆☆
The website is a bit difficult. You have to put the name twice and paying is a bit slow. The service is very good and fast. 7
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Esperanza G.
purchased on 07/03/2022
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3 /5
★★★☆☆
The transport and tracking very well. I liked the selenites very much, but the packaging seemed to me exaggeratedly excessive, so I do not put 5 stars ... It seems to me that the crystals would be equally protected with much less bubble wrap and thus contribute to not generate so much garbage. Thank you very much
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Olga Z.
purchased on 07/02/2022
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3 /5
★★★☆☆
The shunguita pendant had sharp edges, although there is an oval one that could be at least a little chamfered.
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Manuel L.
purchased on 25/01/2022
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