/10
★★★★★
based on 3127 reviews published
★★★★★
based on 3127 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The package is much smaller than the picture, a lot of wrapping and a super small product. They should not put so much zoom in the images
Nancy B.
purchased on 20/01/2022
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3
/5
★★★☆☆
Just average. The pieces are nice and the delivery was fast. But they sent me a white quartz druse pendant instead of the amethyst one I ordered. And the bracelets all fit me huge, now I'll have to spend the money to have them all shrunk at a jewelry store.
Florita M.
purchased on 03/12/2021
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3
/5
★★★☆☆
My experience has been good the times I have purchased, although I would like to point out some aspects of the products I have bought.
Veronica B.
purchased on 24/11/2021
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2
/5
★★☆☆☆
The quartz sphere does not measure 2cm, it measures 1.6cm.
Josep B.
purchased on 18/10/2021
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3
/5
★★★☆☆
Fair. There are pieces identical to the photos, some not and one piece arrived broken.
Esther M.
purchased on 13/08/2021
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3
/5
★★★☆☆
Always come stained, torn or poorly finished garments.
Marta María P.
purchased on 02/08/2021
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Answer from Vives de la Cortada
You always replace my defective bags, so I have no problem with you.
3
/5
★★★☆☆
As I said, the residual parts of the store are placed online, I received a piece of dwarf size.
Xavier G.
purchased on 27/07/2021
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Answer from Vives de la Cortada
Hello, good morning,
3
/5
★★★☆☆
I ordered some bundles of sage and they are smaller in size.
María Luisa B.
purchased on 14/07/2021
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3
/5
★★★☆☆
The web on the mobile is complicated to see the items the photos when you give to increase are not enlarged. The shipping and friendliness is 10!"
Amelia M.
purchased on 13/07/2021
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3
/5
★★★☆☆
I was a bit disappointed because I got a very small stone, 1cm or so and the silver of the setting was quite dirty 🙁 but well, my first tourmaline.
Marta H.
purchased on 25/05/2021
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Answer from Vives de la Cortada
Good Marta, we are sorry that your experience has not been satisfactory, from here we want to remind you that, if any product is not what you expected, you can return the items within 48 hours of receiving the order. If you have any doubts, you can check the conditions in the section ".
2
/5
★★☆☆☆
They lower the price of sage, but the quality too.
Alejandro E.
purchased on 18/05/2021
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3
/5
★★★☆☆
It has interesting products at a good price
Carolina B.
purchased on 20/04/2021
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3
/5
★★★☆☆
My rating is based on the fact that you never pick up the phone.... There is no way to communicate with you!!!!!
Angie L.
purchased on 23/03/2021
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Answer from Vives de la Cortada
Good morning Angie, we're sorry to hear about your bad experience. We recommend that you always call during business hours. Thank you and sorry for the inconvenience.
3
/5
★★★☆☆
The bracelet is excessively small, it didn't look like that on the web image.
Laura M.
purchased on 11/03/2021
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3
/5
★★★☆☆
Some of the products sent are of very high quality.
Mário D.
purchased on 03/03/2021
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2
/5
★★☆☆☆
Não sao peças bonitas nem nas melhores condiçoes
Mário D.
purchased on 17/11/2020
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Answer from Vives de la Cortada
Good day Mario, we are sorry that the product is not to your liking. If there is any damage to your order or if it arrived broken, please contact us by sending an email to [email protected]
3
/5
★★★☆☆
I have placed several orders and although with the first ones I was very happy because the presentation of the product was excellent, with the last one I have been very disappointed. In the first shipments the bracelets came wrapped in plastic with a company card and a very original cloth bag but in the third order came all in a plastic bag without more. I think they should take more care of the detail as it is not so expensive and gives very good publicity for the company. They have always arrived quickly that's true.
Natalia M.
purchased on 17/02/2021
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Answer from Vives de la Cortada
Good morning Natalia. We are having a bit of saturation when it comes to preparing orders and may sometimes forget to have the detail of wrapping with the cloth bag. We have notified the staff and we apologize for our part.
3
/5
★★★☆☆
Good! Perfect delivery, but the incense burner is too small .... a little disappointed ...
Susana P.
purchased on 18/01/2021
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Answer from Vives de la Cortada
Hello Susana, for this type of product that you mention, you have the exact measurements in the item description.
3
/5
★★★☆☆
The physical store is a marvel. However, the online store leaves a little to be desired in terms of time. There are other online mineral shops that are much faster and more efficient.
Aida R.
purchased on 16/12/2020
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3
/5
★★★☆☆
I would repeat
Salva P.
purchased on 16/12/2020
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3
/5
★★★☆☆
Good buy, but it took too long
Leandro C.
purchased on 10/12/2020
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3
/5
★★★☆☆
I expected more quality.
Eva L.
purchased on 04/12/2020
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3
/5
★★★☆☆
The stones are tiny and the others are not very regular...
Narcis P.
purchased on 30/11/2020
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3
/5
★★★☆☆
I received it in 24 hours, the time requested was not respected (and that was specified on the label) but I do not know if this problem was the courier or the store. The product received this time was not of the desired quality, I do not know if I will repeat, regarding the products we regret that they are not to your liking. As it is outside the period established as an exceptional case we can process a refund of the product. "Regarding the products we regret that they are not to your liking. Since it is outside the period established as an exceptional case we can process a refund of the product".
Rebeca S.
purchased on 18/11/2020
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Answer from Vives de la Cortada
Good Rebeca, I see that what you say about the shipping is correct on our part, you have arrived in 24 hours. If the carrier respects it or not, it is no longer within our control.
3
/5
★★★☆☆
The pendant was not at all what I expected.
Elisabet A.
purchased on 11/11/2020
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3
/5
★★★☆☆
Lack of presentation of the product, indicating that it was for a gift.
Iván F.
purchased on 01/10/2020
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Answer from Vives de la Cortada
Sorry Ivan, but we don't have a gift wrapping option (at the moment). We'll write it down for the future. Sorry for the inconvenience.
3
/5
★★★☆☆
I was disappointed with how the pieces came, all together in bulk in one bag. I didn't like the lack of labeling, none of them had their name on them.
Enrique H.
purchased on 30/09/2020
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3
/5
★★★☆☆
I placed a large order for many pieces and some were not of the quality I expected.
Abel M.
purchased on 17/07/2020
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Answer from Vives de la Cortada
Good Abel, we are sorry that your experience has not been satisfactory, from here we want to remind you that if any product is not what you expected, you can return the items within 48 hours of receiving the order. If you have any doubts, you can check the conditions in the section ".
2
/5
★★☆☆☆
I had broken products and the supplier does not take any news to know if I am happy".
Marc C.
purchased on 28/07/2020
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Answer from Vives de la Cortada
Good morningThank you".
2
/5
★★☆☆☆
I had broken products and the supplier does not take any news to know if I am happy".
Marc C.
purchased on 28/07/2020
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Answer from Vives de la Cortada
Good Marc, I have been informed by the warehouse that they have contacted you and that they will send you new units of the products that arrived broken in your next order. Are you satisfied with the solution they have given you? Best regards.