/10
★★★★★
based on 6229 published reviews
★★★★★
based on 6229 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Perfect
Michel J.
purchased on 29/10/2024
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Answer from
WAGENDASS
Hello, why give us a rating of 1 if your review is perfect. Would you please modify it,
Thank you very much
Thank you very much
1/5
★☆☆☆☆
Stock faux ; ensuite 3 charbons dans un sachets de quatre , réclamation , et aucune suite de leur part
Laurent B.
purchased on 03/09/2024
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Answer from
WAGENDASS
Hello , following your order , we informed you of the stock error immediately and you received your refund 10 minutes later , so you never had to make a complaint and received an answer before even asking the slightest question , what is the purpose of your misleading notice ? Sincerely
1/5
★☆☆☆☆
Delivery time of 8 days instead of the guaranteed 48 hours in a relay point .... I paid extra postage for this! I sent an email to your company to make a claim...never got a reply!!!Chronopost nevertheless refers me to the seller...
Thierry L.
purchased on 11/08/2024
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Answer from
WAGENDASS
Hello , your order of 12/08 left our premises on 13/08 , we are sorry for the delay of the carrier which does not depend on us , note that we process all messages except those that we do not receive. Sincerely
1/5
★☆☆☆☆
Non-compliant pocket for my carburetor, non-compliant foot gaskets and pump diaphragm.
Philippe P.
purchased on 23/08/2024
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Answer from
WAGENDASS
Hello , this is planned only for the 32PBISA16 , we also put the real photo of the contents so that you can compare to yours in case of doubt before purchase cordially
1/5
★☆☆☆☆
No way to track shipment progress is very frustrating.
Dean S.
purchased on 18/08/2024
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Answer from
WAGENDASS
Hello, you ordered on our site by informing an address in the United States and putting the country France, we have all the same despite the fact that the shipping costs are incorrect, processed your order and took the extra charge to our account, this the same day and you received a tracking number. Bonne journée
1/5
★☆☆☆☆
Il prodotto ricevuto non ha le misure descritte nella scheda tecnica sul sito e non ho ancora ricevuto risposta a seguito della segnalazione del problema
Greta B.
purchased on 21/05/2024
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Answer from
WAGENDASS
Hello, after verifying that the starter motor sent is the right one, what is your reference of the old starter motor to verify that it is the right match. Thank you
1/5
★☆☆☆☆
Not contant at all starter held about 10 start and demented plates are broken junk
Jean-jacques C.
purchased on 28/03/2024
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Answer from
WAGENDASS
Hello, if you have encountered a problem with the part, you can use the warranty procedure as indicated at the time of purchase. Have a nice day.
1/5
★☆☆☆☆
Very bad packaging hs product
Claude V.
purchased on 10/03/2024
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Answer from
WAGENDASS
Hello, you contacted us about this after opening the box, which showed no sign of damage, and on the phone you said that the alternator was wrapped in bubble wrap. We immediately offered to return it, as it may have been damaged during packing at the factory. Best regards
1/5
★☆☆☆☆
Starter not working
Patrice L.
purchased on 07/02/2024
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Answer from
WAGENDASS
Hello , if you encounter a problem with the starter you can follow the warranty procedure that you have seen on our site . Cable
1/5
★☆☆☆☆
Part received with the piston clevis bent or welded askew. Impossible to reassemble the solenoid, as the body is no longer aligned with the starter fork. I was asked to return a non-compliant item at my own expense, within a standard return period. In a hurry I reassembled the old piston, which is identical in dimensions. No commercial gesture for the same brand and ref, sold for 20 euros less on EBAY, look for the error... The stock yes, the price no, the quality to flee.
Yvon F.
purchased on 30/01/2024
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Answer from
WAGENDASS
Hello, we replied this Saturday afternoon, enclosing a return slip by e-mail (Saturday 03/02 at 2:40 pm) and offering to send you a new part.we can't do better in terms of response, your message is misleading and very dishonest. For your information, we do not sell this part on ebay, and the part purchased on our site is in the original Iskra brand. After checking, the parts found on this type of market place are in generic brands. Wishing you a good day
1/5
★☆☆☆☆
Starter received does not correspond to my order, €15 non-refunded return postage, site to be avoided.
Jean-louis P.
purchased on 24/12/2023
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Answer from
WAGENDASS
Hello , you bought a starter which replaces the reference S114-230 you received the model w112674 on our site which replaces your reference , we can note that all customer reviews on this model are very good , we have also refunded the full order . Sincerely
1/5
★☆☆☆☆
Fake and cheap car parts made in Poland, with 300€ , no good !!
Laurentiu Marian E.
purchased on 01/01/2024
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Answer from
WAGENDASS
Dear customer, this alternator is a new Valéo as indicated on the site. We have even sent you all the supplier's instructions following your request. Sincerely
1/5
★☆☆☆☆
Bad packaging and tried to blame it on me also lost some return money because of dirty finger marks,it's off a tractor not a TV. Also I lost return money because of a late return ,that was due to instructions for returns being in French
Barry B.
purchased on 29/11/2023
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1/5
★☆☆☆☆
The relay is bigger than the original one and doesn't fit in my honda civic bsi.
Eric F.
purchased on 04/12/2023
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Answer from
WAGENDASS
Hello , it is important to use the original part number , which is not in your comment , in order to have the right part correspondence Wishing you a good day
1/5
★☆☆☆☆
Part received very quickly but damaged, probably following delivery, then assembled the same day and broken down the next day and complicated to return my view once. basically not expensive but not professional.
Jonathan G.
purchased on 28/09/2023
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Answer from
WAGENDASS
Hello, if the parcel is damaged, don't hesitate to complain to the carrier when you receive it. A part damaged in transit may not work properly. Best regards
1/5
★☆☆☆☆
Order never arrived. No explanation...
Ulrich S.
purchased on 08/10/2023
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Answer from
WAGENDASS
Hello , all our orders are shipped with a tracking number , we answer all messages . Sincerely
1/5
★☆☆☆☆
Ordered a starter motor with dimensions in line with their advertisement, but the starter motor arrived 4 cm longer and did not fit into the available space. After contact, it would appear that the manufacturer has modified its production and the dimensions of the part BUT Wagendass has not seen fit to modify its sales advertisement! This is deceptive merchandising bordering on dishonesty, and should be reported to the Fraud Office at https://signal.conso.gouv.fr/en.
Dominique K.
purchased on 22/09/2023
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Answer from
WAGENDASS
Hello, there was indeed a typing error in the description, directly corrected following your call, we also immediately sent you a return slip, your comment insinuating that we voluntarily commit this error is dishonest, what governs our action is well since 40 years to satisfy our customers thanks to our product sheets among the most detailed. Wishing you a good day wagendass
1/5
★☆☆☆☆
Due to non-conformity of products i with the carbu entered
Pascal B.
purchased on 24/09/2023
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Answer from
WAGENDASS
Hello, we have been selling this kit for 40 years for this carburetor without any problem of correspondence of parts, it is necessary to check the complete reference of the carburetor to avoid any error. cordially
1/5
★☆☆☆☆
Return service at buyer's expense and they deduct handling and restocking fees .... In my case, the pouch is missing a gasket, so it's an expensive return for nothing!
This should be mentioned on the item in question.
Jean-nicolas B.
purchased on 11/08/2023
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Answer from
WAGENDASS
Hello , we have taken the trouble to make a real photo of each pouch , so you have a clear visual of the contents , whose base gaskets are included but if you were looking for the shim it is not there , your remark is unfounded , it is good to look at what you order here it is very easy , just look at the photo . cordialement
1/5
★☆☆☆☆
Ordered a starter to replace a Lucas 26133 on a tractor. Item not at all compatible so sent back immediately.
Result: no starter and 50€ lost.
Cedric L.
purchased on 01/08/2023
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1/5
★☆☆☆☆
Pay for delivery in 24/48 and be delivered 4 days later continue to work with Chronopost you will lose customers when the site a disaster to flee
Joel C.
purchased on 03/08/2023
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1/5
★☆☆☆☆
Model recommended for my vehicle and once received, does not fit. return at my expense and financial loss supposedly for verification.....
Robert D.
purchased on 17/07/2023
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Answer from
WAGENDASS
Hello , the model is recommended as a replacement for the references listed in the advertisements , when you called we asked you for your reference or information on your starter , you did not have any , so it is not possible to order a starter , we provide as much information as possible but can do nothing when the order is made at random , without any prior verification of the correct correspondence with the references provided in the description. cordially
1/5
★☆☆☆☆
We ordered a starter with a specific code. They sent me another that said it was compatible. Except it's longer than the original. So it doesn't fit.
Guillermo S.
purchased on 11/07/2023
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1/5
★☆☆☆☆
The needle is not the same as the original one. It is slightly longer
Yann C.
purchased on 21/06/2023
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1/5
★☆☆☆☆
Product description misleading I thought the product was a different brand ie original
Benoit S.
purchased on 18/05/2023
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Answer from
WAGENDASS
Hello , it is clearly specified in our ads if the model is original or generic brand , it is important to read the full description of a product before purchase. Sincerely
1/5
★☆☆☆☆
Poor quality parts - the rings are oval and the front bearing is the wrong one
Acheteur Vérifié
purchased on 12/04/2023
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Answer from
WAGENDASS
Hello , it is indeed important to check the compatibility with your reference before purchase in order not to get the wrong parts , you also have the dimensions of bearings in the description that you can check before purchase . Best regards
1/5
★☆☆☆☆
Too expensive for NONAME parts! I'm really disgusted. I ordered Bosch and used the AS brand.
Acheteur Vérifié
purchased on 13/03/2023
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1/5
★☆☆☆☆
ATTENTION ! Misleading ad for Valeo starter for BMW 1200 GS. In fact I received a Chinese starter! The return is at my expense and the refund is not complete. Why put Valeo in the title of the ad!!! It's a replacement starter that you need to read. Nice scam, I end up with 2 nice pieces of crap... A FUIR !
Acheteur Vérifié
purchased on 16/02/2023
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Answer from
WAGENDASS
it is clearly specified that this starter is a generic brand and that it replaces the references cited in the advertisement, including the valéo, in no case is it stipulated that this is a valéo.
1/5
★☆☆☆☆
Demister not working
Acheteur Vérifié
purchased on 22/12/2022
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1/5
★☆☆☆☆
Impossible to return and get a refund.
Acheteur Vérifié
purchased on 28/10/2022
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