/10
★★★★★
based on 6229 published reviews
★★★★★
based on 6229 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Lack of technical product information
Acheteur Vérifié
purchased on 07/09/2020
Translated review
3/5
★★★☆☆
Hello, the products are of good quality, too bad about the packaging, no protective bubbles, very damaged contact rings as a result.
Acheteur Vérifié
purchased on 09/09/2020
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2/5
★★☆☆☆
Hello. I hesitated to put it on notice. For navigation, it's fine. To have found the exact part with ref"Yamaha", çà can go, but I received a starter which does not correspond at all to the photograph and reference. I printed it and showed it to the mechanics, and they confirmed to me that the part sent did not correspond at all. I hurried to phone you and got an answering machine saying you were closed until August 21. So my bike is stuck at the "mechanic" at least until the return of my part. I'll wait until the 22nd to contact you by phone, to avoid any further delay. Hoping that things will go well from here. Sincerely
Acheteur Vérifié
purchased on 05/08/2020
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Answer from
WAGENDASS
Hello , the part ordered corresponds to the yamaha references 5EL-81890-00-00, 5EL-81890-01-00 , please check carefully , we inform you on the answering machine that the telephone service is closed but that you can contact us by mail t that we are open , in our conditions of sale that you have read and accepted all the terms of return are explained in case of error , so you do not have to wait cordially
3/5
★★★☆☆
Delivery time is a bit long
Acheteur Vérifié
purchased on 31/07/2020
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3/5
★★★☆☆
One of the regulator coils is broken !!! how to do it !!!
Acheteur Vérifié
purchased on 09/07/2020
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3/5
★★★☆☆
Without the help of an operator, I couldn't find the part number for my starter. In this respect, it would be useful to have more information, such as a drawing with dimensions and a wiring diagram. Being able to get advice from a technician on line would be much appreciated.
Acheteur Vérifié
purchased on 06/07/2020
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2/5
★★☆☆☆
DELIVERY TIME FAR TOO LONG 6 DAYS
Acheteur Vérifié
purchased on 03/06/2020
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Answer from
WAGENDASS
Hello , we indicate indeed when you choose the post office that the time can be from 3 to 6 working days, your order of 3/06 left the 04/06. You also have the option of choosing chronopost express, which is at the customer's discretion.
3/5
★★★☆☆
I came to this site by chance. The only downside is that for a private individual like me, but a consumer because I do a lot of my own repairs, it doesn't offer a list of vehicle parts by VIN or license plate. That's a shame. You need the part number to visit this site and be sure you've got the right one. In my opinion, the site could be improved in this respect.
Acheteur Vérifié
purchased on 18/05/2020
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3/5
★★★☆☆
Correct delivery and shipping.
Acheteur Vérifié
purchased on 17/05/2020
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3/5
★★★☆☆
Very good welcome such good communication thank you efficiency rapidity of expedition well received the parcel on the other hand no damage fortunately because the packaging was badly made an armature of dynamo it is a fragile part that could have ended badly good evening
Acheteur Vérifié
purchased on 20/05/2020
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3/5
★★★☆☆
I paid for a chronopost parcel with a delivery address at my home;I had to go and pick up my parcel 10 minutes away. Given the price of chronopost, I should be delivered at home;
Acheteur Vérifié
purchased on 15/05/2020
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3/5
★★★☆☆
I'm disappointed with one item: the solenoid, because it says on your site that the product is new when it isn't. I'm surprised...
Acheteur Vérifié
purchased on 09/05/2020
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3/5
★★★☆☆
I have just received my parcel otherwise very boen
Acheteur Vérifié
purchased on 23/04/2020
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2/5
★★☆☆☆
I don't have the ' piece I should have had
Acheteur Vérifié
purchased on 03/05/2020
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Answer from
WAGENDASS
Hello, thank you for your feedback.
2/5
★★☆☆☆
Hello first order carbon for starter, and they are for alternator which are smaller .not conform to the description . Disappointed for a first order
Acheteur Vérifié
purchased on 10/04/2020
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Answer from
WAGENDASS
Hello , thank you for your feedback
3/5
★★★☆☆
Order cancelled due to unavailability. Refunded quickly though ...
Acheteur Vérifié
purchased on 02/03/2020
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3/5
★★★☆☆
Perfect for the order but the delivery by colisimo CATASTROPHIC ..as usual. I took the supplement home delivery against signature and my package ended up at the post office! during the call to Wagen dass :"débrouillez vous avec la poste "
Acheteur Vérifié
purchased on 21/02/2020
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3/5
★★★☆☆
The website is very good, as are the products, but the problem is the delivery of the seal pouches in simple envelopes, because twice now I've received them with the ovad seals and others folded in half and therefore unusable. But the delivery is very fast.
Acheteur Vérifié
purchased on 10/02/2020
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2/5
★★☆☆☆
Hello, I did not receive the correct parts as described on the website (brush dimensions). I give this negative note because the person who answered the phone (to explain the problem and find a solution) was very unpleasant. He hardly knew how to be polite... However, I did receive my refund in my bank account. After that, I relate my experience, a single order...
Acheteur Vérifié
purchased on 01/02/2020
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Answer from
WAGENDASS
Hello, our service is attentive to customer needs, respect and politeness are our core values.
3/5
★★★☆☆
Correct...............................
Acheteur Vérifié
purchased on 04/02/2020
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3/5
★★★☆☆
Half disappointed this specialist described this carburettor as used, but he must have known what he was sending me as a specialist because in fact it was missing an external Venturi needle screw so that was visible as soon as he had it in hand to put it in the box ....and surprise inside when opened it was missing the float, so if he had been totally honest he should have specified in his ad that it was not a functional carb after revision and cleaning but rather a bank of organs ......
Acheteur Vérifié
purchased on 08/11/2019
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3/5
★★★☆☆
Unfortunately, the return pump diaphragm was missing. By return e-mail, they will send the missing part.
Acheteur Vérifié
purchased on 11/11/2019
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3/5
★★★☆☆
Not enough precision on product dimensions
Acheteur Vérifié
purchased on 21/09/2019
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2/5
★★☆☆☆
Explanations not sufficient, hence definite error when ordering I hope to be reimbursed quickly...
Acheteur Vérifié
purchased on 30/07/2019
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Answer from
WAGENDASS
Dear customer , thank you for your feedback.
2/5
★★☆☆☆
Delivery time and commitment not respected, yet he had the product in stock. Order placed on Wednesday morning (I contacted him beforehand and sent him an e-mail) delivered on Saturday: you'll understand my disappointment he had promised to deliver it to me by Friday at the latest before leaving on vacation.
Acheteur Vérifié
purchased on 24/07/2019
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Answer from
WAGENDASS
Dear customer, thank you for your feedback,
3/5
★★★☆☆
Good service but slow shipping...!
Acheteur Vérifié
purchased on 27/06/2019
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3/5
★★★☆☆
Normal On the other hand, 4 working days to receive a part that others deliver in 24:00, even though I took care to overpay for the service. I think it's a shame and I wouldn't recommend it to others ...
Acheteur Vérifié
purchased on 14/06/2019
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3/5
★★★☆☆
The items ordered were received without any problems, but the telephone greeting was borderline unpleasant. You had the impression that you were annoying the person by asking for details.
Acheteur Vérifié
purchased on 10/06/2019
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2/5
★★☆☆☆
The starter for my bike didn't fit (incorrect dimensions). An adaptable part probably from a bad Chinese or Eastern manufacturer.
But that I can accept. I'm sorry that, despite my request, nobody bothered. So I took some parts from the old one and put them on the new one... I won't be asked again. On the other hand, the logistical service is perfect... I got it in record time and I had a very nice and efficient person from wagendass (probably the store). On the other hand, I can't advise you enough to check the quality and the respect of the dimensions... and above all to reply to customers when you have a complaint about a purchase.
Acheteur Vérifié
purchased on 13/05/2019
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3/5
★★★☆☆
Bravo expedition rapide
Acheteur Vérifié
purchased on 14/04/2019
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