/10
★★★★☆
based on 1789 published reviews
★★★★☆
based on 1789 published reviews
Latest customer reviews
5/5
★★★★★
Perfect, compliant and on time
Xavier B.
purchased on 22/11/2023
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5/5
★★★★★
Top bracelet, super fast delivery and as a gift (?) a headphone pouch. Highly recommend
Fabio A.
purchased on 22/11/2023
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5/5
★★★★★
Beautiful alligator strap. Undoubtedly the best quality for price available. Very fast delivery.
Cneilustomer
purchased on 13/11/2023
5/5
★★★★★
Fast shipping and a great product. I am impressed by the quality and will surely order again from ABP.
Jon C.
purchased on 21/11/2023
5/5
★★★★★
Top-notch as always!
Client
purchased on 13/11/2023
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1/5
★☆☆☆☆
Watch strap was made with a damaged piece of skin, customer support was not helpful.
Sam
purchased on 13/11/2023
5/5
★★★★★
Fast, compliant and high quality
Mickael K.
purchased on 20/11/2023
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3/5
★★★☆☆
EDIT: I'm in communication now, they responded after a couple of weeks. If they provide adequate solution to the problem the review will be altered. ****OLD****I have informed ABP Concept of my complaint by e-mail and web form; however, this company does not respond to my complaint. The complaint concerns order no. 30229, a custom-made alligator strap for 360 euros to be made for a Cartier watch.I received the order incomplete, as the folding buckle ordered was missing. Furthermore, when I had the strap fitted by my watchmaker jeweler, it turned out that it didn't fit. The leather is too thick to pass through the original Cartier folding clasp. Not only did the watchmaker indicate that the leather was too thick, but also that the two parts of the strap were not of equal thickness. One part of the strap is thinner than the other. So far, the company has delivered a custom-made strap that doesn't fit, has been shipped without all the parts ordered and the company doesn't answer questions via its website or e-mail. Solution requested: send a new strap that fits and is complete with all parts ordered.ENGLISH:Custom strap (EUR 360,-) does not fit, leather too thick for original cartier deployant, ordered deployant not received, company is not responding via website nor email. As such, terrible experience. Avoid. Requested solution. Send strap that actually fits, respond to communication and deliver all parts of the order.
Alex L.
purchased on 17/11/2023
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1/5
★☆☆☆☆
Far from a premium experience.It is striking to me that an artisan asks you to pay items worth just below the price range of Hermès but with a shipping service that is neither reliable, nor efficient.I have been waiting all in all over a month now for a leather Arceau bracelet. The atelier takes up to 2 weeks to prepare and finalize the bracelet, prior to handing it over to Colissimo (French postal and shipping services) which took so far over 20 days to first send the package through the wrong channel, and while trying it for the second luck, shipping it to La Martinique (French Dom Tom island).Fun fact I live in Denmark... !The only star remain for Clémence who is taking care of the client relations and who tried to follow up on the situation.Not worth the hustle.
Garance K.
purchased on 10/11/2023
5/5
★★★★★
Bracelet perfectly conforms to order, easy installation on watch, great color and material.
Pierre-olivier L.
purchased on 17/11/2023
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5/5
★★★★★
Great products. Beautiful materials & colors. And great customer support (merci Clémence ;-)! I can only recommend!!!
Michel
purchased on 10/11/2023
1/5
★☆☆☆☆
2nd time in a row terrible problems , zero communication , avoid at all costs.1st time , they do not include a invoice inside the envelope with dhl ( i have physically checked)so despite paying express shipping it stays 10 days stuck.After this the customs bill (I am in NYC) is 231.30 dollars.First time they refuse to fix or cover and it takes an additional 45 days for it to get to me as they ship back and return.This time I foolishly spent 400 dollars with them on a strap and rest assured same problem as before , with same delays ,and nothing on envelope.This time zero communication for a week and i foolishly paid the 231.30 dollar customs bill just to finish this relationship with them once in for all. I offered covering 50/50 , for them to fix it but nope.Very very amateur operation in terms of shipping and completing an order, terrible delayed and elitist communication. My network has a very large reach in the watch world , rest assured my experience in it's full detail , and how patient i have been , writing multiple emails will all be shared so they do not get any repeating business from thousands of people i know.
D.
purchased on 09/11/2023
5/5
★★★★★
Comprehensive site, easy to navigate. The customization of watch straps offers an almost infinite variety of choices, and the products delivered are superb and unique.
Christian R.
purchased on 17/11/2023
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5/5
★★★★★
Good product, quick delivery
Evgeny T.
purchased on 17/11/2023
5/5
★★★★★
Bra kvalitet, passar fint med klockan. Nöjd med beställningen.
Zoltan S.
purchased on 08/11/2023
5/5
★★★★★
Fast delivery and quality identical to what we wanted. Surprise gift in the parcel: an iPhone shell. Thanks ABP!
Marie J.
purchased on 08/11/2023
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1/5
★☆☆☆☆
Quality is bad
Aditya M.
purchased on 31/10/2023
1/5
★☆☆☆☆
Hello,I received my order 1 month ago, but despite several emails and phone calls to explain my problem, I haven't had any feedback to solve my problem.Sincerely,Mr Julien Bouchet
M J.
purchased on 06/11/2023
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5/5
★★★★★
Purchased a Special Edition R-Strap James Bond edition. Seamless integration with the watch. Superb quality. Will be a returning customer.
Xsteve
purchased on 08/11/2023
5/5
★★★★★
All the best. Thank you!
Coaca C.
purchased on 06/11/2023
3/5
★★★☆☆
Ostrich bracelet received in a plastic blister pack with an iphone shell as a gift. why this gift? i don't own an iphone. i would have preferred a fairer price for my bracelet and/or better packaging. This incongruous gift gives me a feeling of overpriced quality. And what can I say about the discounts on the iphone cases on the site from 550 to 75. Preposterous!
Fabrice B.
purchased on 31/10/2023
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5/5
★★★★★
Beautifully made, very original collection
Danny
purchased on 26/10/2023
5/5
★★★★★
Fast delivery, item as described, everything perfect! Thanks for everything!
Casenave N.
purchased on 25/10/2023
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5/5
★★★★★
Très très bien
Thierry
purchased on 25/10/2023
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5/5
★★★★★
Very nice alligator strap. Great customer support.
Filip
purchased on 13/10/2023
2/5
★★☆☆☆
The product was shipped fast. The quality of the canvas bracelet is poor. I don't recommend
Guillaume B.
purchased on 18/10/2023
5/5
★★★★★
Super efficient, quick delivery and easy to use site with good product description
Chris
purchased on 17/10/2023
5/5
★★★★★
Meets my expectations.
Nicolas H.
purchased on 17/10/2023
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5/5
★★★★★
I recommend ABP Concept. Great work and on-time delivery.
M P.
purchased on 17/10/2023
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5/5
★★★★★
Very positive buying experience. I'm pleased to leave a positive review for ABP Concept following my recent online purchase. The support I received was exceptional, with helpful and patient responses to my questions. Delivery was prompt and well-packaged. I'm highly satisfied with the experience. Thank you!
Dennis T.
purchased on 16/10/2023