8.8/10
★★★★☆
based on 1789 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.
Thomas P.
Thomas P.
purchased on 14/10/2024 
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3/5
★★★☆☆
Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.
Thomas P.
Thomas P.
purchased on 14/10/2024 
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3/5
★★★☆☆
I have ordered the leather strap with the correct measurements. The strap came back smaller than it supposed to be imo. It's well made but it's a bit small for me.
Ilias K.
Ilias K.
purchased on 08/10/2024 
2/5
★★☆☆☆
Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a cloth pouch at the very least, especially since the items we buy from you come at a certain cost.
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purchased on 26/09/2024 
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2/5
★★☆☆☆
Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a fabric pouch at the very least, especially since the items we buy from you come at a certain cost.
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??
purchased on 26/09/2024 
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3/5
★★★☆☆
Deadline metHigh price - prepayment 100%.
Client(e)Reviewer icon
Client(e)
purchased on 26/09/2024 
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2/5
★★☆☆☆
The strap I received from your company this time has uneven and seriously crooked stitching. I am very dissatisfied.
Junmin P.
Junmin P.
purchased on 20/09/2024 
3/5
★★★☆☆
Very good products but order incorrect and incomplete no response to my emails calling for the situation to be resolved.
YannsbhReviewer icon
Yannsbh
purchased on 17/09/2024 
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3/5
★★★☆☆
Bonjourles montres auraient pu être à l "heure quand on me les me sont remis.vu le prix de l "entretien cela aurait été un minimum.sinon ras.
Dominique V.
Dominique V.
purchased on 30/08/2024 
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Answer from Abpconcept
Hello Mr Verots, Thank you for your comment. We'll be sure to reassemble the overhauled watches when our customers visit. Have a nice day
3/5
★★★☆☆
Perfect delivery. But the bracelet frays at the perforation holes. I would not recommend this model.
Pierre D.
Pierre D.
purchased on 19/08/2024 
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2/5
★★☆☆☆
I have no complaints about the speed of delivery. On the other hand, the product ordered doesn't fit the watch case very well, given that this bracelet is specific to the watch. In short, 30 euros for nothing.
Ludovic B.
Ludovic B.
purchased on 29/07/2024 
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3/5
★★★☆☆
The bracelet, sold to be compatible with the Panerai model I own, can only be installed directly on the bars, and does not allow the original cylinders normally between the bars and the bracelet to remain in place, protecting the former from deformation and allowing the latter to rotate very freely.
AntoineReviewer icon
Antoine
purchased on 22/07/2024 
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2/5
★★☆☆☆
Cannot see customs items in the basket,for ipad./should improve UI for saving time of purchase online!
W.Reviewer icon
W.
purchased on 25/07/2024 
2/5
★★☆☆☆
One Strap is 0,5mm to small and the Color of the other one is Not as aspected.
Michael W.
Michael W.
purchased on 25/06/2024 
3/5
★★★☆☆
Bought a solo strap. Nice leather, finishing is not up to par with usual products.
D.k.Reviewer icon
D.k.
purchased on 22/05/2024 
2/5
★★☆☆☆
One of the quick release did not open properly and I tried harder, unfortunately it's broken.
Mohammed A.
Mohammed A.
purchased on 03/05/2024 
2/5
★★☆☆☆
Shipment is now over three weeks with no definitive delivery date provided after 3 inquiries. According to the status it shows US Customs reviewing the shipment for over two weeks. Does your US representative have any clue as to how long this requires to be cleared?
Marc L.
Marc L.
purchased on 07/04/2024 
Answer from Abpconcept
Dear Mr Luvshis, Due to US regulations regarding the leather your package is being processed by customs as we explained and will be delivered to you after this examination. Don't hesitate to contact us if you have any questions, don't hesitate to contact us.
3/5
★★★☆☆
Das Uhrenarmband ist sehr solide verarbeitet und entspricht den masslichen Vorgaben. Leider entspricht die farbliche Gestaltung nicht dem im Internet gezeigten Beispiel.
Borislav D.
Borislav D.
purchased on 03/04/2024 
3/5
★★★☆☆
Ordering and delivery service has been great but the quality of the craftmanship and fitment has been getting less satisfactory. One-size-fit-all quick-release pins are short and small no matter how wide the lugs are. The holes on the straps were made too big for the pins so that the pins fell off easily.
WilReviewer icon
Wil
purchased on 05/03/2024 
Answer from Abpconcept
Dear Mr Chiu, sorry if the craftsmanship on this strap was not as you expected. We will make sure to inform our team about this issue. Thank you for your trust. ABP Team
2/5
★★☆☆☆
It's not what i ordered
DanieleReviewer icon
Daniele
purchased on 21/02/2024 
Answer from Abpconcept
Dear Daniele, you have ordered and received a Rstrap (Rolex – R strap Premium - Bracelet-montre caoutchouc motif cordura pour Daytona & bracelet Oyster) for Daytona, please contact us by email if you have any issue : [email protected]
3/5
★★★☆☆
Custom bracelets are expensive but of excellent quality. But the system for requesting a quote is complicated and not necessarily consistent with certain brands. The only advice is to send a drawing of an existing model to avoid mistakes.
RgpdfrReviewer icon
Rgpdfr
purchased on 20/02/2024 
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3/5
★★★☆☆
No pumps included. A shame, considering the price
Tony L.
Tony L.
purchased on 01/02/2024 
Answer from Abpconcept
Dear Mr Larlet, we are sorry that the spring bar is a free option you would have wished in your custom made order. Don't hesitate to contact us next time we will be glad to include them. Best Regards, ABP Team
2/5
★★☆☆☆
The brown is really dark, almost black. The welcome at the Lyon store when picking up the parcel is far from perfect, and nothing like that at the Paris store.
GabrReviewer icon
Gabr
purchased on 30/01/2024 
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Answer from Abpconcept
Hello, we're sorry that the color of the bracelet is too dark. If the bracelet hasn't been worn, you can exchange it for the lighter "medium brown" model. As for the welcome at the Lyon boutique, we're sorry it wasn't up to scratch. We will inform this partner and hope to see you soon in Paris to help you. Have a nice day, the ABP team
3/5
★★★☆☆
I really like the fact that there's such an alternative to rollex expensive products.But the one I received was not well painted. Something got wrong in the quality chain.
Olivier R.
Olivier R.
purchased on 18/12/2023 
3/5
★★★☆☆
I was looking for a yellow leather item and ordered it from this site because it was advertised as being available. Had I known, I wouldn't have placed the order, but customer service was responsive and friendly.
Frederic C.
Frederic C.
purchased on 05/12/2023 
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2/5
★★☆☆☆
Order did not correspond to the dimensions requestedToo long to solve the problemNo pumps delivered with the bracelet
Florence D.
Florence D.
purchased on 14/11/2023 
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3/5
★★★☆☆
EDIT: I'm in communication now, they responded after a couple of weeks. If they provide adequate solution to the problem the review will be altered. ****OLD****I have informed ABP Concept of my complaint by e-mail and web form; however, this company does not respond to my complaint. The complaint concerns order no. 30229, a custom-made alligator strap for 360 euros to be made for a Cartier watch.I received the order incomplete, as the folding buckle ordered was missing. Furthermore, when I had the strap fitted by my watchmaker jeweler, it turned out that it didn't fit. The leather is too thick to pass through the original Cartier folding clasp. Not only did the watchmaker indicate that the leather was too thick, but also that the two parts of the strap were not of equal thickness. One part of the strap is thinner than the other. So far, the company has delivered a custom-made strap that doesn't fit, has been shipped without all the parts ordered and the company doesn't answer questions via its website or e-mail. Solution requested: send a new strap that fits and is complete with all parts ordered.ENGLISH:Custom strap (EUR 360,-) does not fit, leather too thick for original cartier deployant, ordered deployant not received, company is not responding via website nor email. As such, terrible experience. Avoid. Requested solution. Send strap that actually fits, respond to communication and deliver all parts of the order.
Alex L.
Alex L.
purchased on 17/11/2023 
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3/5
★★★☆☆
Ostrich bracelet received in a plastic blister pack with an iphone shell as a gift. why this gift? i don't own an iphone. i would have preferred a fairer price for my bracelet and/or better packaging. This incongruous gift gives me a feeling of overpriced quality. And what can I say about the discounts on the iphone cases on the site from 550 to 75. Preposterous!
Fabrice B.
Fabrice B.
purchased on 31/10/2023 
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2/5
★★☆☆☆
The product was shipped fast. The quality of the canvas bracelet is poor. I don't recommend
Guillaume B.
Guillaume B.
purchased on 18/10/2023 
3/5
★★★☆☆
Hello, I bought 3 bracelets from ABP. I am delighted with them. I only put 3 stars because for the last one, I ordered a grey one and received a black one. I sent 2 messages and received no reply. The bracelets are great and the communication is a point of attention.
Bernard D.
Bernard D.
purchased on 31/08/2023 
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