/10
★★★★☆
based on 1789 published reviews
★★★★☆
based on 1789 published reviews
Latest customer reviews
3/5
★★★☆☆
Hello, I bought 3 bracelets from ABP. I am delighted with them. I only put 3 stars because for the last one, I ordered a grey one and received a black one. I sent 2 messages and received no reply. The bracelets are great and the communication is a point of attention.
Bernard D.
purchased on 31/08/2023
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5/5
★★★★★
Hello Speed of delivery Quality of the products Yours sincerelyGuy
Guy T.
purchased on 07/09/2023
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5/5
★★★★★
I have had over a dozen custom watch straps made by ABP. Their workmanship is always impeccable and the leather, no matter what type, is always of the highest quality. I've used other companies to make custom straps in the past, but no one has come even close to the quality I receive from ABP. And the many, many options to tailor your choice to exactly what you want is wonderful.
Jones
purchased on 07/09/2023
5/5
★★★★★
Great quality and great variety ofChoices.
Hamid M.
purchased on 31/08/2023
5/5
★★★★★
Very good quality
Morgane L.
purchased on 06/09/2023
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2/5
★★☆☆☆
Received my bracelet much later than expected, and with the wrong buckle, ordered the one in PVD Pink Gold, and received the one in Gold instead, no what I wanted.
Jullien B.
purchased on 05/09/2023
5/5
★★★★★
Product conforms, fast delivery, good value for money!
Moulin B.
purchased on 30/08/2023
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5/5
★★★★★
This watchband suits me perfectly.
Jgb
purchased on 06/09/2023
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1/5
★☆☆☆☆
The thickness of the bracelet is too small, which is not compatible with the watch. However, it seemed to me that the model was mentioned for this bracelet on the site. So I won't be able to use it.
Va
purchased on 06/07/2023
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Answer from
Abpconcept
Hi Valérie, the thickness of the eco-responsible alligator strap can be seen on the product sheet, which reads: "Description :Classic watch strap in black alligator leather. Lined with round black alligator scales. Thickness at 2.5mm lugs, tone-on-tone stitching and edges", and no mention was made of your model ... we could have adapted the thickness if requested. If the bracelet has not been worn, please contact our customer service department.
5/5
★★★★★
Real expertise and impeccable product quality. Thanks to the whole team
William B.
purchased on 31/08/2023
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2/5
★★☆☆☆
Leather quality is disappointing. ABP had accustomed us to much better!
Henri G.
purchased on 30/08/2023
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Answer from
Abpconcept
Hello Mr Gilson, what aspect of leather did you find disappointing?
5/5
★★★★★
Customer for several years.perfect.sound advice, quality products.
Antoine
purchased on 29/08/2023
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1/5
★☆☆☆☆
I never received the wristwatch
Thomas V.
purchased on 22/08/2023
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Answer from
Abpconcept
Hello Mr Verdon, the parcel has just been returned to us, our team will contact you. Sorry for the inconvenience.
4/5
★★★★☆
Great choice of fine products.Unfortunately the slowest website in the world. Takes 10 seconds to load each page. Seriously tempted to go shop somewhere else,
Karel V.
purchased on 21/08/2023
5/5
★★★★★
Quick delivery; high quality watch accessories.
Jcf
purchased on 20/08/2023
3/5
★★★☆☆
Inadequate folding claspI regret that the folding clasp was not tested with the strap with which it was sold (strap too thick for the clasp). I am disappointed by the attitude of the seller, who seemed to think that I didn't know how to use a folding clasp; who offered an exchange when I asked for a refund. I am satisfied to have been refunded. What a waste of time, for them as well as for me!
Reinach
purchased on 15/08/2023
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5/5
★★★★★
Good materials, quick delivery, excellent service.
G C.
purchased on 22/08/2023
1/5
★☆☆☆☆
Never received my package never received a response to my inquiries about the package not arriving I will be filing a charge back.
Customer
purchased on 03/08/2023
Answer from
Abpconcept
Hello Sir, we just discovered that your strap is kept by the customs in Cincinnati since August 7th ... we will call DHL immediately. Sorry for this issue during the delivery process. My colleague will keep you updated by email.
5/5
★★★★★
Precise simple punctual
Loïc C.
purchased on 23/08/2023
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1/5
★☆☆☆☆
The strap sent was the wrong size & not the same colour as depicted on your site. Also the holes were out of alignment with the deployment clasp. Finally, you failed to respond to my messages.I will not deal with you again
R F.
purchased on 23/08/2023
Answer from
Abpconcept
Dear Richard, unfortunately we have no email from you ... could you resend what you wrote on this email address : [email protected] ?
5/5
★★★★★
All bracelets purchased from this company are of the highest quality, with meticulous craftsmanship. Wide choice of leathers and skins for a customized, made-to-measure bracelet.
Dominique C.
purchased on 22/08/2023
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4/5
★★★★☆
ABP sent me the wrong size strap. I then had to print the return label, go to the postal office and send back the strap. I never got a confitmation of reception, or any message for that matter. I am still waiting for the right strap.ad on: had contact with ABP after all. They apologized, send the correct strap and added an aditional strap to make up for the inconvenience.
Michiel K.
purchased on 03/08/2023
5/5
★★★★★
Quick and free shipping, quality product, quality customer service
Christopher
purchased on 13/08/2023
5/5
★★★★★
High-quality products (watch straps) and attractive strap customization options to make your watch look unique!
Stephane D.
purchased on 16/08/2023
5/5
★★★★★
Good follow-up, courteous staff committed to customer relations
Alainbaratoux
purchased on 06/08/2023
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5/5
★★★★★
Order received very quickly, with particular care taken with the packaging, which contributes to the pleasure of the purchase!
Nicolas B.
purchased on 15/08/2023
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5/5
★★★★★
A friendly, professional team providing excellent service. Add a very large stock: a must!
Christ68
purchased on 09/08/2023
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5/5
★★★★★
Perfect.fast and quality product.thanks
Marre D.
purchased on 15/08/2023
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1/5
★☆☆☆☆
I ordered a watch bracelet from ABP costing about US$220. Before it was delivered, their carrier, DHL, demanded US$45 in customs duty, which I paid. A month after I received the bracelet, DHL demanded an additional US$203 for customs. DHL is threatening to ruin my credit, but they refuse to provide documentation for the duty owed. I presented this situation to customer service at ABP who replied that "this is outrageous" and promised to look into the matter and "do something to make it right." That was a month and a half ago and I never heard another word from ABP. If ABP continues to use DHL as their carrier, the lest they can do is stand up for their customers and follow through on their promises of customer service.For ABP's purposes, this event is regarding order #28076 and refers to their email from Diana to me dated 5 July 2023.
Buzz
purchased on 26/08/2023
3/5
★★★☆☆
I ordered 4 straps, using their guidelines. Three are useless to me.The rubber strap wont fit the specific model I ordered it for. And the guidelines given to order their stretch fabric straps are erroneous as the ones I ordered were too small and don't fit me.When alerted, the company offered to exchange or refund but they expect me to send the items back to them overseas at my own cost.
Shahram M.
purchased on 14/08/2023