/10
★★★★☆
based on 1878 reviews published
★★★★☆
based on 1878 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The built did not fit
Herr A.
purchased on 26/09/2023
1
/5
★☆☆☆☆
The thickness of the bracelet is too small, which is not compatible with the watch. However, it seemed to me that the model was mentioned for this bracelet on the site. So I won't be able to use it.
Va
purchased on 06/07/2023
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Answer from Abpconcept
Hi Valérie, the thickness of the eco-responsible alligator strap can be seen on the product sheet, which reads: "Description :Classic watch strap in black alligator leather. Lined with round black alligator scales. Thickness at 2.5mm lugs, tone-on-tone stitching and edges", and no mention was made of your model ... we could have adapted the thickness if requested. If the bracelet has not been worn, please contact our customer service department.
1
/5
★☆☆☆☆
I never received the wristwatch
Thomas V.
purchased on 22/08/2023
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Answer from Abpconcept
Hello Mr Verdon, the parcel has just been returned to us, our team will contact you. Sorry for the inconvenience.
1
/5
★☆☆☆☆
Never received my package never received a response to my inquiries about the package not arriving I will be filing a charge back.
Customer
purchased on 03/08/2023
Answer from Abpconcept
Hello Sir, we just discovered that your strap is kept by the customs in Cincinnati since August 7th ... we will call DHL immediately. Sorry for this issue during the delivery process. My colleague will keep you updated by email.
1
/5
★☆☆☆☆
The strap sent was the wrong size & not the same colour as depicted on your site. Also the holes were out of alignment with the deployment clasp. Finally, you failed to respond to my messages.I will not deal with you again
R F.
purchased on 23/08/2023
Answer from Abpconcept
Dear Richard, unfortunately we have no email from you ... could you resend what you wrote on this email address : [email protected] ?
1
/5
★☆☆☆☆
I ordered a watch bracelet from ABP costing about US$220. Before it was delivered, their carrier, DHL, demanded US$45 in customs duty, which I paid. A month after I received the bracelet, DHL demanded an additional US$203 for customs. DHL is threatening to ruin my credit, but they refuse to provide documentation for the duty owed. I presented this situation to customer service at ABP who replied that "this is outrageous" and promised to look into the matter and "do something to make it right." That was a month and a half ago and I never heard another word from ABP. If ABP continues to use DHL as their carrier, the lest they can do is stand up for their customers and follow through on their promises of customer service.For ABP's purposes, this event is regarding order #28076 and refers to their email from Diana to me dated 5 July 2023.
Buzz
purchased on 26/08/2023
1
/5
★☆☆☆☆
I ordered a bracelet for a BR watch, on receipt the bracelet was far from the description in terms of compatibility and quality, ABP moreover acknowledged this in a reply email, I sent the bracelet back, ABP took 10 days to make the refund and refused to pay the return postage (2.75). I would even say that they tried to get me to send it back by ordinary mail, so they could have invoked non-receipt to simply avoid the refund! never again from them!
Starck
purchased on 06/08/2023
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1
/5
★☆☆☆☆
I received a completely different strap from the one I ordered. No one in the company wants to talk about the complaint.
Zbigniew K.
purchased on 26/07/2023
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1
/5
★☆☆☆☆
The strap does not even
Adi J.
purchased on 22/06/2023
1
/5
★☆☆☆☆
The bracelet does not match my watch unfortunately I'm on vacation as soon as I get back I'll send it back to be exchanged Contact me 0032475848976
Nicolas
purchased on 19/06/2023
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1
/5
★☆☆☆☆
1 month waiting and still no braceletSo saying it's the carrier's faultI paid and got nothing
Gutierrez S.
purchased on 29/05/2023
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1
/5
★☆☆☆☆
The strap I ordered was supposed to have interchangeable spring bars and the strap I received did not. I double checked my order to make sure I had indeed ordered interchangeable spring bars and I had. I then sent an email explaining the mistake. I received a response from ABP Concept a week later denying that they had made a mistake and offering no resolution to the problem. Will not do business with this company again as they have no idea what quality customer service should be.
Donald J.
purchased on 01/06/2023
1
/5
★☆☆☆☆
I still do not have my watch straps. They appear stuck in customs and no one from ABP has reached out to me to provide any updates.
Matthew H.
purchased on 12/05/2023
1
/5
★☆☆☆☆
No CITES paperwork from a recent order, held in US customs for three weeks and returned to ABP. Three attempts at contacting ABP to fix the issue and no one contacted me. Called VISA to refund charges.Never again as a customer.
Kevin O.
purchased on 28/04/2023
1
/5
★☆☆☆☆
Very old customer. This is the last time I will be ordering from ABP. The bracelet I received is worthy of a 30 bracelet bought on Amazon.prices are becoming stratospheric.it is now indecent.and globally where before "everything was possible", everything is now becoming exhorbitant when it is not "impossible". I recommend other manufacturers in the area who have kept their feet on the ground! George L.
George L.
purchased on 01/05/2023
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1
/5
★☆☆☆☆
They have responded to a couple of my emails but still refuse to do anything about assuring I get the watch bracelet for which I paid ABP a good deal of money.
Jeffrey H.
purchased on 29/04/2023
1
/5
★☆☆☆☆
I ordered two rubber-type bracelets for my Sky-Dweller "to test" (180 euros anyway) they indicate compatibility with this model of watch on the page. As a result, the bracelet doesn't fit the watch, nor the buckle supplied with it (which is of mediocre quality, by the way), nor my Rolex deployant. I'm not going to waste two hours on the phone and in the post for this amount, but at least you know, trash 30 minutes after unpacking, to be avoided.
Hugo F.
purchased on 16/04/2023
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Answer from Abpconcept
Hello Mr Fabre, I'm sorry to hear that the bracelets don't fit your model. We would have been more than willing to offer you a return of the bracelets and an immediate refund. We apologize for the inconvenience and offer you a credit note on our website. An email will be sent to you to this effect. Sincerely, the ABP team
1
/5
★☆☆☆☆
I did not receive my item! No one has messaged me back!
J
purchased on 19/03/2023
Answer from Abpconcept
Bonjour Monsieur, Your strap was lost by DHL but we are starting the production and you should receive it very soon !
1
/5
★☆☆☆☆
The Cordura Type fabric watch bands I ordered are far too stiff and uncomfortable.
Simon S.
purchased on 27/02/2023
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Answer from Abpconcept
We're sorry if this bracelet doesn't fit. You can return it to us if it has not been worn.
1
/5
★☆☆☆☆
I bought a rubber strap for my Panerai, it was in silicone and was one millimetre thick, it broke after an hour of use. At the price it is sold it is absolutely deplorable to have such quality, ABP never again.
Gwen M.
purchased on 15/02/2023
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Answer from Abpconcept
Hello, I'm sorry Madam, we can send you a new bracelet right now. This one may have had a design problem. Please do not hesitate to contact us by email. Have a nice day!
1
/5
★☆☆☆☆
Product not delivered
Boguslaw M.
purchased on 06/02/2023
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Answer from Abpconcept
Hello, we have contacted you to return your product lost by the carrier, please come back to us. Best regards, ABP
1
/5
★☆☆☆☆
Product quality really below par
Jorma
purchased on 15/01/2023
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Answer from Abpconcept
We're sorry if these fabric bracelets aren't to your liking. Please contact us for a discount on your next order.
1
/5
★☆☆☆☆
Prohibitive postal cost and not only delivered at my home. I bought a 15 euros bracelet and realised the delivery wads 28 euros or so !!!! and i was not even delivered at home, i had to go to a relay point despite the right address... so obviously not a great experience.
Emmanuel
purchased on 06/01/2023
Answer from Abpconcept
I'm sorry the delivery didn't go well, don't hesitate to contact us for a next order.
1
/5
★☆☆☆☆
Sold a strap with clasp showing Rolex fittings but when it arrived was blank fittings and no way to contact them
Stewart J.
purchased on 08/12/2022
1
/5
★☆☆☆☆
A expensive veal strap at 375,00 which was delivered with a fire stain, still usable but I expected a better quality control from ABP.
Jorge
purchased on 10/10/2022
1
/5
★☆☆☆☆
I ordered a grey strap and it came in dark green. They told me their grey is green and it was my mistake for ordering it. They would refund.
Sh
purchased on 04/11/2022
1
/5
★☆☆☆☆
The strap is not compatible with the omega seamaster 300. I have sent a mail regarding this to return my order, however nobody is replying. Will try to give a call somehow, bit if no solution, I will need to open a litigation for this.However the strap quality is very nice for the price. If it would have fit the watch, definitely it would have been a very good one!
Giovanni C.
purchased on 02/10/2022
1
/5
★☆☆☆☆
Very bad quality. Be carefully using this strap for your high value watches.I bought a rubber strap from ABP Concept to my Omega Seamaster watch. Unfortunately the strap did broke after 2 month and my watch falled directly to the street. I now need to have my watch checked by an Omega dealer. Hopefully everything are fine.
Steen W.
purchased on 22/09/2022
1
/5
★☆☆☆☆
Geen indexatie van mijn gedeeld pensioen. Op alle papieren staat indexatie wordt door berekend.In 1990 officiële scheiding. ABP betaalt mijn gedeelde pensioen uit.Nu krijg ik geen indexatie erbij.De een zegt u had allang een hoger moeten krijgen. Weer een andere zegt niet, want er is een wet gekomen in 2016, dat ik 2.39% niet krijg. Mijn ex wel.Hoe kan dat, sta je jaren lang stil, en dan krijg je helemaal niets erbij. Wie helpt dit te verduidelijken.
Agnes H.
purchased on 01/09/2022
Answer from Abpconcept
Dear AGNES, we sell straps not divorce ... we are not lawyers.
1
/5
★☆☆☆☆
Very disappointed with the bracelet; simple thickness, low quality, even very low quality for 45...We make good margins in this store...I don't recommend and I won't recommend again.
Janeczko F.
purchased on 02/08/2022
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