8.8/10
★★★★☆
based on 1789 published reviews

Latest customer reviews

5/5
★★★★★
Excellent service, quick processing and shipment. Product superb, just as ordered.
LeoReviewer icon
Leo
purchased on 16/06/2021 
5/5
★★★★★
Absolutely best business.
Albert M.
Albert M.
purchased on 14/06/2021 
1/5
★☆☆☆☆
Just take a moment to check your emails please and find out what happened with the customer order strap doesn't fit the watch r rolex strap and a custom made strap peeling off only after 3 months of usage
Ajeel A.
Ajeel A.
purchased on 14/06/2021 
5/5
★★★★★
Excellent and very fast delivery.
LeilaoReviewer icon
Leilao
purchased on 11/06/2021 
5/5
★★★★★
Absolutely beautiful craftsmanship, helpful staff, items arrived faster than expected and beyond my expectation! Merci beaucoup!Cindy Vines
Cindy V.
Cindy V.
purchased on 10/06/2021 
5/5
★★★★★
Perfect quality perfect support !
TayfunReviewer icon
Tayfun
purchased on 09/06/2021 
1/5
★☆☆☆☆
More then 3 weeks after I have placed my order the package has not arrived.Limited to no response to my requests for updates on shipping status, and my eventual request for cancellation is also still pending response.
DlcReviewer icon
Dlc
purchased on 09/06/2021 
5/5
★★★★★
I got a VIP service.A special thanks to Damien for his help.
Jean-pierre S.
Jean-pierre S.
purchased on 09/06/2021 
4/5
★★★★☆
I ordered a strap along with a steel-finished folding clasp. At first, I received only the strap, of which the quality is very good, but not the clasp. I sent emails to inquire about this, but there was no response after a few days; I had to make an international phone call to request for the missing clasp. Yet, the clasp that arrived was of a wrong colour -- yellow gold! I sent another email regarding this 2 weeks ago but there was no response again. I wonder if they ever read the customers' emails.Additional notes:Not having been informed, I received the correct steel clasp a few days later. Problem solved!
KtReviewer icon
Kt
purchased on 01/06/2021 
5/5
★★★★★
All the bands where just perfect!!
Rick H.
Rick H.
purchased on 07/06/2021 
5/5
★★★★★
Great watch straps as always. The ABP team does fantastic work---I can't recommend them enough for custom watch straps. Thank you very much!
William H.
William H.
purchased on 03/06/2021 
5/5
★★★★★
Great service and great products.
JoakimReviewer icon
Joakim
purchased on 02/06/2021 
1/5
★☆☆☆☆
Strap for Omega Seamaster.This rating is for the second strap I purchased. The first one I purchased was excellent, so I decided to go for a second one.I copy/pasted all the measures I had used for the first strap. I also included a link on comments of the make and model.I made a mistake on the width. This mistake had been corrected on the first one. The second time they processed it as it was entered. While I understand I made a mistake, I also understand that if I add the make and model ABP checks if it fits and corrects these errors by confirming back with the customer.I wrote to Customer Service. Twice. Never heard from them. Went from being blown away by quality to being extremely disappointment by a treatment of silence. Not one word have I heard from my past two emails. It went from 10 to 0.Not purchasing anything else.
Ruben V.
Ruben V.
purchased on 31/05/2021 
5/5
★★★★★
Outstanding product and customer service to match! I have purchased from ABP Concept both in their Paris store as well as online and have had great experiences. On this particular order, I ordered a different style strap and chose the wrong size. Instead of having to send the wrong straps back and pay shipping to return and for the new items, they just shipped me the correct size. That saved me 1/2 the shipping costs and probably 2 weeks in transit and processing times. I highly recommend ABP and they have terrific products at vey competitive pricing.
Larry L.
Larry L.
purchased on 31/05/2021 
5/5
★★★★★
Beautiful quality bespoke watch strap for my Panerai? Very pleased with the quality and finish
Erik V.
Erik V.
purchased on 26/05/2021 
5/5
★★★★★
Very fast delivery, excellent service, communication and advice prior to purchase. Prompt response to questions submitted via email.
Eamon F.
Eamon F.
purchased on 26/05/2021 
5/5
★★★★★
Excellent product and quick service.
DbReviewer icon
Db
purchased on 25/05/2021 
5/5
★★★★★
Amazing product! Great service!
Mureed N.
Mureed N.
purchased on 24/05/2021 
1/5
★☆☆☆☆
I bought a bracelet for my Rolex 126600, and despite the specification of the model at the time of ordering, it is not valid for this watch, I have pictures of its poor condition, for me it was not a good buying experience.
Jesus R.
Jesus R.
purchased on 24/05/2021 
Translated review
5/5
★★★★★
Simply the best watch straps in the world. The consistency of product can only be explained by hand finishing at every step.
Amin M.
Amin M.
purchased on 24/05/2021 
5/5
★★★★★
Easy process of ordering. Vast collection to choose from. Very fast dispatch and shipping. Super pleased.
Nikolaos L.
Nikolaos L.
purchased on 24/05/2021 
5/5
★★★★★
Excellent watch straps!!!!
Joe S.
Joe S.
purchased on 21/05/2021 
5/5
★★★★★
Ordered a phone case. Looks exactly as pictured. Great service - it came before the expected delivery date. Will definitely order from them again
Mrs C.
Mrs C.
purchased on 20/05/2021 
1/5
★☆☆☆☆
Send me wrong size strap.After 3 mails, still no answer.
AngeloReviewer icon
Angelo
purchased on 18/05/2021 
4/5
★★★★☆
First purchase was handled quickly. Second purchase was slower than expected. When I emailed them, a response came that they just shipped it. But, the shipping notification from DHL did not arrive for another two days. Their alligator straps are good quality for the relatively low price.
Phong D.
Phong D.
purchased on 17/05/2021 
5/5
★★★★★
Perfect service
PeterReviewer icon
Peter
purchased on 17/05/2021 
5/5
★★★★★
Website was user-friendly. My order was promptly fulfilled and international shipping was uneventful. The product arrived in excellent condition. Communication was excellent. I will not hesitate to patronize again and recommend others to do the same.
RichardReviewer icon
Richard
purchased on 17/05/2021 
5/5
★★★★★
The quality of the product is impeccable, and delivery was much quicker than expected.
Sylvain C.
Sylvain C.
purchased on 17/05/2021 
Translated review
5/5
★★★★★
Great service!
Dimitar E.
Dimitar E.
purchased on 13/05/2021 
5/5
★★★★★
I have been very pleased with my purchases! The quality of material and construction is definitely what I expected. I look forward to receiving my other 2 items I expect will be shipped soon!
Kevin D.
Kevin D.
purchased on 11/05/2021