/10
★★★★☆
based on 1789 published reviews
★★★★☆
based on 1789 published reviews
Latest customer reviews
5/5
★★★★★
Fast, nice, high quality, thank you
Zsolt F.
purchased on 19/10/2020
5/5
★★★★★
Great service - quick shipment and great products:-)
Christian T.
purchased on 15/10/2020
5/5
★★★★★
Quality of the products is amazing. I have bought leather straps from multiple manufacturers over the years and ABPs quality is the best I have come across.
Ville
purchased on 14/10/2020
5/5
★★★★★
High quality products. Shipped in time, as promised. When package "dissapeard" somewhere on the way, the customer support was very helpfull and kept me well informed. I received the straps shortly after customer support was involved. Happy customer!
Satisfied C.
purchased on 14/10/2020
1/5
★☆☆☆☆
I truly wish I had listened to the negative feedback, but I brushed it off as people judging to harshly, e.g. delays due to COVID19. I was so wrong. Same thing happened to me: delays, promises, more delays and empty promises... Finally, the strap arrives and pretty much every single measurement is wrong. Not even the lug width was correct. From there on, I have been faced with silence and EUR 300 is down the drain... Please, be smarter than I was: Don't do business with this company.
Zebastian S.
purchased on 13/10/2020
1/5
★☆☆☆☆
Really disappointed, I thought I was calling in the professionals for a personalized watch project for my brand, but I received a sloppy made-to-measure bracelet. Customer service obviously offered to send it back (at my expense) to correct the defects, but only part of it was corrected, leaving cracks on the edges. I really don't recommend custom-made with them, for half the price there's much better elsewhere with real finishes, unfortunately not in the leather I wanted, but to choose I prefer quality.
Fuchs
purchased on 07/10/2020
Translated review
5/5
★★★★★
Item arrived in good packaging and condition. Good quality watch band and clasp. Slight time delay which is to be expected.
Mitch S.
purchased on 06/10/2020
5/5
★★★★★
Great Product, Great Price...
John
purchased on 06/10/2020
5/5
★★★★★
Superb quality and excellent communication.
Chauvin C.
purchased on 02/10/2020
Translated review
5/5
★★★★★
Although the watch band took nearly 6 weeks to arrive, it was a beautiful, bespoke watch band that improves my Bell & Ross immensely! Thank you!
Gary G.
purchased on 01/10/2020
5/5
★★★★★
Top quality of the products and good dialogue with the store.
Chris_nor
purchased on 29/09/2020
5/5
★★★★★
Really nice product. Well made and stylish. Perfect for my IWC Portofino.
Christopher
purchased on 28/09/2020
5/5
★★★★★
Beautiful alligator band; perfect size and finish.
Michael S.
purchased on 25/09/2020
5/5
★★★★★
The best at all that they do.
Charles D.
purchased on 25/09/2020
1/5
★☆☆☆☆
Band was not compatible with watch
Kel F.
purchased on 22/09/2020
5/5
★★★★★
Great quality product. I love the finishings on the croco strap for my reverso. Fast shipping too to Indonesia. Overall very happy and will buy again from ABP Concept Paris.
Ilul Y.
purchased on 22/09/2020
5/5
★★★★★
I really love your strap it looks like the strap was factory made.
Salem A.
purchased on 22/09/2020
4/5
★★★★☆
Very good communication and help to order. Received one of three items faulty (thus minus one star for bad quality control) but they proceeded with replacement without problems. Overall very satisfied with customer service.As for the quality of the straps it remains to be seen with time. They look very nice indeed.
Ioannis
purchased on 21/09/2020
1/5
★☆☆☆☆
I haven't receive my strap yet , it's taking longer than I expected !
Jennifer C.
purchased on 21/09/2020
5/5
★★★★★
Excellent service!
Georg G.
purchased on 20/09/2020
3/5
★★★☆☆
I purchased an aftermarket buckle for a Cartier watch. It was not especially cheap, though as was unhelpfully pointed out to me as if I was completely naive, it is "less than 1/10th the price of a genuine.". I didn't ask for a refund or return but I expected that the quality be a bit higher for such a reputable vendor. This buckle was no better (worse in fact) than similar Chinese offerings on eBay for half the price not counting the high shipping rate. In the end, I don't really care that the buckle was poor quality, even though I expected better, but having a customer service person condescendingly explain the cost of solid gold Cartier buckles to me was unhelpful. I am quite familiar with the cost of Cartier watches and their genuine parts - I could easily buy one but I felt like pursuing another option from a trusted service like ABP. My recommendation is to 1) not sell the knockoff buckles as they tarnish the reputation of the store and 2) remind your employees that the people that shop here tend to have some vague conception of the type of product they are buying.
George U.
purchased on 19/09/2020
1/5
★☆☆☆☆
Until today, I have not received my order (22 days from ordering)
Andrzej R.
purchased on 18/09/2020
4/5
★★★★☆
Decent quality leather but very average edge finishing. Stainless steel buckle (copy) is decent. Overall not bad but overpriced.
Robertm
purchased on 17/09/2020
1/5
★☆☆☆☆
The custom strap from ABP fell apart within 3 days!! Had a custom strap made for a Rolex. Company was very responsive when designing the strap. Took a few months to make and cost $300+. Once it arrived, the leather started to peel off the rubber that it was glued to within just 3 days. Within 5 days, I could no longer use the strap. Despite my numerous attempt to reach ABP, nobody has communicated back to me from this company. Horrible quality - steer clear of this company.If ABP reads this - I am still waiting on a response. (over a month+).
Dope D.
purchased on 16/09/2020
5/5
★★★★★
Very good products, excellent service, perfect delivery, very satisfied customer .Serge THIRY
Serge T.
purchased on 12/09/2020
Translated review
3/5
★★★☆☆
I placed two ordersThe first, a phone cover, fast delivery for craftsmanship and beautiful quality.The second order, a custom-made bracelet, the error... I didn't receive my complete order, the item wasn't exactly what I'd asked for, even though I'd given the model information for my watch, and the delivery time was terribly long - 3 months!I've written to the after-sales service several times, but I've had no reply apart from one from the webmaster, who said I'd be contacted shortly... It's been 3 weeks now... I'm amending my note because they came back to me, the after-sales service was on holiday... It's a pity that the absence of one person blocks the after-sales service... The quality is there, but the delivery times are very long.
Emilien
purchased on 27/07/2020
Translated review
2/5
★★☆☆☆
Watch strap when received was not correct. Two emails sent so far have not been replied to. Help before making order was excellent but after sales service appears to be non-existent! No answer to telephone enquiry.
Kropacsy C.
purchased on 06/08/2020
1/5
★☆☆☆☆
Classic Nato bracelet displayed available.....Inquiry e-mail 34 days later, no reply. 45 days after the order, still no news, second e-mail; all outside the confinement period, otherwise I wouldn't mention it.I'd like to add that I'm used to ordering abroad and that such a scenario has never occurred to me. PS I doubt I'll get anything from them, they're closed in August.... no big deal.
Pascal
purchased on 27/07/2020
Translated review
2/5
★★☆☆☆
Unbelievably bad service. Ordered a watchstrap for my husband's birthday on May 3rd 2020. Two days later I received an email to say that the order would be delayed due to covid-19. I was told to expect a 6-week delay which I wasn't pleased about but appreciated the advance warning. 9 weeks later still no strap and no response to my email and Facebook Messenger enquiries. I fear I've lost my money. What a terrible way to treat people.Update: my one star review prompted a promise to investigate why the strap hadn't arrived and a promise to follow up. That was 10 days ago. Needless to say Diana hasn't been in touch since.Update 24th July. After numerous emails and posting on social media, I received a full refund today so my review is now 2 stars rather than one.
Gillian
purchased on 30/06/2020
1/5
★☆☆☆☆
I ordered and paid for an alligator strap (120 eur) and received a brown plastic strap. !!!! huge scam
Jean R.
purchased on 09/07/2020
Translated review