8.8/10
★★★★☆
based on 1789 published reviews

Latest customer reviews

5/5
★★★★★
Fast delivery and great product
Dhitibhong T.
Dhitibhong T.
purchased on 18/06/2019 
3/5
★★★☆☆
It takes long time from order to delivery.
Hakan S.
Hakan S.
purchased on 18/06/2019 
2/5
★★☆☆☆
Poor stitching of NATO Strap in that, within one week, one of the stitches in the NATO Strap came undone and I had to Superglue it where the stitch came undone. Also, the Buckle is very thin. For a large watch 43mm, it appears flimsy in contrast to the watch. The customization was exactly as described and completed quickly which is why the review is two stars instead of one, but incredibly flimsy craftsmanship from an ostensibly higher end brand. Disappointed!!
JosephReviewer icon
Joseph
purchased on 15/06/2019 
5/5
★★★★★
Perfect, telephone contact/product/delivery times respected
Manuel B.
Manuel B.
purchased on 13/06/2019 
Translated review
2/5
★★☆☆☆
Long shipping timeProduct does not match pictures (different color)
Jérémy M.
Jérémy M.
purchased on 13/06/2019 
Translated review
5/5
★★★★★
Superbly crafted products, as well as extremely kind, friendly, and helpful customer service. I've tried high quality leather straps before, but ABP is on another level. Some “high end” sellers are more name and hype than delivery. ABP does have a reputation as an elite maker, but that reputation is based on the quality of their work, and value of their products, not just a name.
Marc S.
Marc S.
purchased on 12/06/2019 
5/5
★★★★★
Good advice and fast delivery.
BdsReviewer icon
Bds
purchased on 05/06/2019 
Translated review
4/5
★★★★☆
Hi There, we loved your product the only thing is the watch strap gets dirty so quickly. What's the best way to clean it??
Nadine B.
Nadine B.
purchased on 04/06/2019 
5/5
★★★★★
Fantastic service! I was not satisfied with some small findings on my strap. ABP remade my strap without any hesitation and the result was perfect. If I was to feedback anything it would be a little faster reply on the email.
AndersReviewer icon
Anders
purchased on 03/06/2019 
5/5
★★★★★
Excellent service.
Jeronimo G.
Jeronimo G.
purchased on 03/06/2019 
5/5
★★★★★
Superb buffalo strap integrating the folding clasp of my Datejust. Very nice. Thank you for this. Would recommend.
Manuel C.
Manuel C.
purchased on 03/06/2019 
Translated review
5/5
★★★★★
Excellent product and great customer service.
Jan B.
Jan B.
purchased on 03/06/2019 
1/5
★☆☆☆☆
HorribleTook dozens emails to get my custom strapReceived it 8 months later Shop elsewhere
Ben S.
Ben S.
purchased on 21/05/2019 
5/5
★★★★★
Super service
Mehdi M.
Mehdi M.
purchased on 21/05/2019 
5/5
★★★★★
Excellent advice and product
EricpReviewer icon
Ericp
purchased on 21/05/2019 
Translated review
5/5
★★★★★
You have Dear Team - Diana ,Damien -
Jaber A.
Jaber A.
purchased on 21/05/2019 
5/5
★★★★★
Great, quality is impeccable
Krzysztof W.
Krzysztof W.
purchased on 17/05/2019 
5/5
★★★★★
Excellent products - great shop - nice people
David F.
David F.
purchased on 17/05/2019 
1/5
★☆☆☆☆
I received the wrong strap and was notified by ABP that I could send it back (at my expense) and they would redo the order. Instead, I asked for an exchange or a refund and after several emails and a month and a half later I have yet to get a single response from ABP. They now have the original strap back and I am just waiting on a response. Interestingly, prior to placing my order, they were very responsive.
TaylorReviewer icon
Taylor
purchased on 16/05/2019 
Answer from Abpconcept
Dear Mr Taylor,We are sorry that your experience with our company left you with a bad memory. We apologize if it took a bit a time. We hope you will trust us another time and we will be glad to offer you a discount. Have a great day,ABP Team
5/5
★★★★★
Quality of product and shipping speed is exceptional. Returning customer and still satisfied.
Faisal A.
Faisal A.
purchased on 15/05/2019 
5/5
★★★★★
Excellent service, I would highly recommend this company.
Peter M.
Peter M.
purchased on 14/05/2019 
3/5
★★★☆☆
I had given ABP my wrist size in (mm) and I was uncertain between L or XL...my wrist size which was measured many times to make sure and is just under 8mm so I chose L, because of the variance in mm for sizes. When my blue denim alligator/croc? leather band came in for my Rolex datejust ll 41mm, the band was beautiful and high quality, but it was way to short. Had the band installed by my local jeweler on the watch, and had it extended as far as allowed, and it is so tight....I am hoping that it will give a little through wear.My recommendation when ordering from them is to just dictate your wrist size and leave it at that, and have them make the decision; my wrist size was in between L and XL, but now I know and it was costly.
ErReviewer icon
Er
purchased on 11/05/2019 
1/5
★☆☆☆☆
Poor quality The loop is of very poor quality.very disappointed
Franck B.
Franck B.
purchased on 11/05/2019 
Translated review
5/5
★★★★★
Very serious, know-how, availability, everything is perfect.
GhisReviewer icon
Ghis
purchased on 08/05/2019 
Translated review
5/5
★★★★★
Perfect as usual, magnificent result, thank you ABP and thank you Diana my interlocutor!!Etienne G
Etienne G.
Etienne G.
purchased on 06/05/2019 
Translated review
5/5
★★★★★
Wonderfully simple and great experience. Great quality product. Draws a lot of appreciation and also where from comments.
Gopinath R.
Gopinath R.
purchased on 05/05/2019 
4/5
★★★★☆
The strap is terrific. BUT I also ordered spring bars which did not arrive and I am not receiving responses to my emails to rectify the problem
Bert W.
Bert W.
purchased on 04/05/2019 
5/5
★★★★★
Fast, careful delivery with quality, compliant items.
Jocelyn P.
Jocelyn P.
purchased on 02/05/2019 
Translated review
5/5
★★★★★
Nice and beautiful products,
P F.
P F.
purchased on 02/05/2019 
1/5
★☆☆☆☆
Strap came with no holes (they were added at the moment of purchase). Poor quality of stitching, uneven. Color specified was dark brown. Real color is like a taupe. Send an email with my claims uppon reception and never received a reply. The quality does not reflect de price above 200 euros. Straps for less than a quarter the price do the job and don't have uneven stitching.
Carlos S.
Carlos S.
purchased on 27/04/2019 
Answer from Abpconcept
Dear Sir,I'm sorry your complaint was left unanswered . Indeed there is a problem with your strap, you will be contacted by our team.Best Regards,ABP Team