8.9/10
★★★★☆
based on 1871 reviews published

Latest customer reviews

5/5
★★★★★
Hello. Everything is great. The phone availability, the reactivity of the exchanges in and of course to finish the irreproachable quality of the bracelet. Thank you very much.
Rémi M.
Rémi M.
purchased on 04/10/2019 
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5/5
★★★★★
Very good communication despite the distance, manufacturing time perfectly respected, careful and fast shipping, and the bracelet...superb! I really admire your work, you're one of the guardians of French craftsmanship. I've ordered two bracelets from you, and I'll be back again.
AugustinReviewer icon
Augustin
purchased on 03/10/2019 
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5/5
★★★★★
Shipment was prompt. Quality of products is excellent. Will consider for future purchase.
KhReviewer icon
Kh
purchased on 01/10/2019 
2/5
★★☆☆☆
I ordered and got the strap which I thought will fit . But it doesn't as it's too wide . There were no options for width . That's why the mistake has happened . Your website doesn't even accept my watch code . That's why wrong strap has come to me ??
Najmul H.
Najmul H.
purchased on 01/10/2019 
5/5
★★★★★
Have so far ordered 3 straps. Excellent product and service. Damien, one of their staff was extremely helpful and patient with me when I was asking him of photos of strap leathers. Highly recommend.
Edwin K.
Edwin K.
purchased on 01/10/2019 
5/5
★★★★★
Perfect. Fast delivery and the bracelet is exactly what I expected, the leather seems to be of excellent quality.
AnneReviewer icon
Anne
purchased on 26/09/2019 
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5/5
★★★★★
Excellence!
Christian S.
Christian S.
purchased on 25/09/2019 
4/5
★★★★☆
Nice? strap? with? suitable price
Navapol B.
Navapol B.
purchased on 25/09/2019 
5/5
★★★★★
Perfect packaging, items as described. Will purchase again
CarloReviewer icon
Carlo
purchased on 24/09/2019 
4/5
★★★★☆
Good service, online order was treated fast. Though I got a notification that it would take up to 20 days to get delivered because it was a custom order, albeit it actually wasn't (I ordered standard pieces/nato-bracelet). But it was a mistake and the customer support answered quickly (<24h). On the "negative" side, they work with French Post and it was a bit a pain in the *** to get the parcel delivered. The street number on the address was wrong and it took several calls and even a 15km drive to the regional distribution center to get the address right. But I guess it's not ABP's fault.
C.d.Reviewer icon
C.d.
purchased on 23/09/2019 
1/5
★☆☆☆☆
Non-existent customer service. Do not answer emails. No response to my refund request.
Anthony S.
Anthony S.
purchased on 23/09/2019 
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5/5
★★★★★
Top company!
EdReviewer icon
Ed
purchased on 23/09/2019 
3/5
★★★☆☆
Bracelet announced in stock on the website but in fact not, up to 3-4 extra weeks needed to manufacture the missing parts. Fortunately this was limited to about 1 week in my case, but this should be communicated before ordering to be perfect.
GuillaumeReviewer icon
Guillaume
purchased on 22/09/2019 
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5/5
★★★★★
Excellent service. Communication was very good. Offered different options. Great quality strap.
JohnReviewer icon
John
purchased on 20/09/2019 
5/5
★★★★★
Very pleased with my custom watch strap
Andrew O.
Andrew O.
purchased on 19/09/2019 
5/5
★★★★★
High quality product, efficient service.
DwReviewer icon
Dw
purchased on 18/09/2019 
5/5
★★★★★
Very good quality and nice service, excellent!
Petteri K.
Petteri K.
purchased on 18/09/2019 
5/5
★★★★★
Super service
Jean L.
Jean L.
purchased on 18/09/2019 
5/5
★★★★★
Delighted with my purchase custom made bracelet
Laurent B.
Laurent B.
purchased on 17/09/2019 
1/5
★☆☆☆☆
The order was delayed with more than a week. Once recieved, i found out that ABP delivered the wrong strap. I have paid EUR 345 for a strap that i did not order. In addition i have not recieved and invoice. What i have recieved is a bill stating that i have recieved a sample strap worth EUR 20. I find this business practise to be irregular. I have written several times to enure that ABP make up for the wrong order. Still no resolvement after 45 days...
Avesta S.
Avesta S.
purchased on 17/09/2019 
5/5
★★★★★
The special tanning strap I ordered came quickly and is beautiful. I highly recommend APB!
SrgReviewer icon
Srg
purchased on 16/09/2019 
5/5
★★★★★
Outstanding service outstanding watch strap I just received a blue alligator strap for my Omega aqua Terra it looks great I could not be happier I live in Los Angeles and I called and spoke with Damien he took the time to show me two watch straps that he thought would be a good match for my watch Damien took the pictures indoors and outdoors to give me a good idea of color outstanding service. I will definitely be ordering again very soon for my Tudor watch.
Ron M.
Ron M.
purchased on 16/09/2019 
5/5
★★★★★
Bought 2 alligator straps: they were both very high quality and beautifully crafted. Damian from costumer services is top notch; One aligator strap had a little defect in the leather and the issue was resolved very quickly. Purchase with confidence! In am already thinking about ordering my next strap from them to breathe fresh air on a classic calatrava.
Michel H.
Michel H.
purchased on 11/09/2019 
5/5
★★★★★
Great service and communication. Thank you for your professional advice that resulted in a perfect fitting strap.
Walter P.
Walter P.
purchased on 11/09/2019 
5/5
★★★★★
Incredible beauty and craftsmanship - with a brilliant website and excellent, fast customer service. I have been a customer for nearly a decade.
Florida T.
Florida T.
purchased on 10/09/2019 
5/5
★★★★★
Excellent service by the ABP team, especially Damien who patiently answered my many queries, and walked me through the ordering process. Bespoke special tanned 'Mustard' alligator came as ordered. A real beauty of a strap! Thank you ABP!
ChyeReviewer icon
Chye
purchased on 09/09/2019 
5/5
★★★★★
The ordering process was very detailed. The watchband was custom made and exactly as ordered + delivered on time
Craig I.
Craig I.
purchased on 09/09/2019 
5/5
★★★★★
Honest, friendly , helpful
M. M.
M. M.
purchased on 09/09/2019 
5/5
★★★★★
Fantastic quality!
AnonymousReviewer icon
Anonymous
purchased on 09/09/2019 
5/5
★★★★★
Excellent welcome and very clear explanations.bought a watch and 2 bracelets 6 months ago. Total satisfaction. I will return without hesitation. Store and staff highly recommended.
Francois M.
Francois M.
purchased on 09/09/2019 
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