8.8/10
★★★★☆
based on 1789 published reviews

Latest customer reviews

5/5
★★★★★
Excellent ! Quickly sended to the other side of the world !
Jean-charles L.
Jean-charles L.
purchased on 28/02/2019 
5/5
★★★★★
Exceptional quality and workmanship, easy to deal with, honest. Great experience!!
Thomas C.
Thomas C.
purchased on 21/02/2019 
1/5
★☆☆☆☆
Ordered a watch strap with express delivery. Was told it had been shipped. Strap never arrived. Emailed several times and finally received a reply stating that I would be refunded express delivery and they would reship. Emailed countless times and tried calling. No reply. No strap. The order was placed over 3 months ago now!! If you must use these people ensure you pay by credit card so you stand half a chance of getting your money back if (when) they screw up and refuse to return any correspondence.
Marcus C.
Marcus C.
purchased on 20/02/2019 
2/5
★★☆☆☆
I bought a strap February the 4th.The strap was in stock so to receive it faster I paid for the FAST shipping 1-5 days.On February the 6. I got an email with a tracking number. 10 days later February 16th I received the strap! 12 days after I ordered and paid the strap.In the meantime I have sent 2 emails asking about what's going on! But NO REPLY.The strap quality is ok but the service sucks big time and I still haven't heard anything on why I have paid more for a fast shipment I didn't get ??????
Niels L.
Niels L.
purchased on 20/02/2019 
1/5
★☆☆☆☆
I ordered a strap that was already in stock and I chose the fast shipping method 1-5 days.After 4 days I receive a email where it said it was ready to ship, now it has been 10 since I made the order and still no strap.I have tried to contact abp concept but no reply.The shipping agency tracking system is showing the strap is on it way.Very POOR response I'm not in any way satisfied with ABP CONCEPT
Niels D.
Niels D.
purchased on 15/02/2019 
5/5
★★★★★
Ordering online from the US, the process was smooth as can be. The order was acknowledged immediately and fulfilled quickly. The delivery took only a few days and the product was just what I wanted. Overall, a very good experience!
John R.
John R.
purchased on 14/02/2019 
2/5
★★☆☆☆
Only part of my order was fulfilled. I ordered a black strap for my Rolex 214270 with a universal glide-lock clasp as I don't want to take my bracelet apart. However, only the strap arrived and no clasp in the package. So I now have to go through the hassle of returning everything and initiating a refund on my credit card. A very annoying and frustrating experience.
J U.
J U.
purchased on 09/02/2019 
5/5
★★★★★
Excellent customer service. Quick delivery.
Julien P.
Julien P.
purchased on 02/02/2019 
5/5
★★★★★
Excellent quality and quick delivery.
Carl A.
Carl A.
purchased on 24/01/2019 
5/5
★★★★★
Straps are great, exact fit and high qualityresponsive customer servicei had my straps custom made
NicolasReviewer icon
Nicolas
purchased on 23/01/2019 
5/5
★★★★★
Spectacular work product. I ordered from the US and there were some issues getting things done in a timely manner, but once I called they got things squared away immediately.
ChsReviewer icon
Chs
purchased on 21/01/2019 
1/5
★☆☆☆☆
1 month to receive my order. 10 days after Christmas. Without a word of apology. No coupon. I will never return and do not recommend your site.
RemyReviewer icon
Remy
purchased on 19/01/2019 
Translated review
4/5
★★★★☆
Product received in good order,will continue to purchase in near future .. cheer
James G.
James G.
purchased on 19/01/2019 
4/5
★★★★☆
Great website, easy configuration of individual straps. Delivery time was many weeks. However, great products!
CmReviewer icon
Cm
purchased on 18/01/2019 
5/5
★★★★★
Great service, fast delivery, excellent quality.
MtReviewer icon
Mt
purchased on 14/01/2019 
5/5
★★★★★
Fantastic quality watch strap in alligator. Reasonably quick delivery without any delays in customs to USA. I needed an unusual size that was hard to find on other sites, but was no problem for ABP. I will definitely be ordering from ABP again if I want one of the best made straps in the world.
David J.
David J.
purchased on 14/01/2019 
4/5
★★★★☆
Bracelet delivered on time and well made. I was surprised by the color compared to the website. But I guess that's because of the light. Happy overall.
Stève H.
Stève H.
purchased on 12/01/2019 
Translated review
4/5
★★★★☆
Order was shipped quickly. Packaging of products could be done a little better. I do understand that it helps keep costs down for the consumer. Asked a few questions through the email, however response was a little slow. Took 3 days to reply.
CalvinReviewer icon
Calvin
purchased on 11/01/2019 
5/5
★★★★★
There are many straps available for my Panerai watch but ABP is one that matches the high end quality of the watch.
Mike M.
Mike M.
purchased on 11/01/2019 
5/5
★★★★★
Very professional and attentive to customer needs, top-notch sales service!
David L.
David L.
purchased on 10/01/2019 
Translated review
3/5
★★★☆☆
Hello,Unfortunately I bought my bracelets during a period with a promotional code, but not being aware of it, I paid the full price.When I asked for the discount to be granted, I didn't even get an answer.On the other hand, the products are of very good quality.
Alban N.
Alban N.
purchased on 09/01/2019 
Translated review
5/5
★★★★★
Very good transaction. Gas delivery and as usual, high quality products
Modelabs -.
Modelabs -.
purchased on 09/01/2019 
5/5
★★★★★
Very useful website to define a made-to-measure watchband. The result corresponds to my expectations.
André S.
André S.
purchased on 04/01/2019 
Translated review
5/5
★★★★★
Artisans will answer phones and walk you through process. They also pay close attention to catching mistakes in ordering custom straps.
Amy S.
Amy S.
purchased on 04/01/2019 
4/5
★★★★☆
A little long in terms of lead time, but that's the price to pay for exceptional bracelets with a perfect finish. Having tested most high-end bracelet manufacturers, ABP really stands out: top quality.
Etienne A.
Etienne A.
purchased on 04/01/2019 
Translated review
5/5
★★★★★
Quality of the leather, choice of options, compliance with order specifications, delivery times and communication: everything was right for this first order. Admittedly, quality comes at a price, but as with B***tta's latest model, "price is forgotten, quality remains". If durability is anything to go by, I'm going to need new watches to be able to come back more regularly. I highly recommend it.
CricriReviewer icon
Cricri
purchased on 29/12/2018 
Translated review
5/5
★★★★★
Splendid service. I'll wanted the strap to be similar to a OEM strap in colour and they picked the right skinn. I'll be back
Henrik S.
Henrik S.
purchased on 27/12/2018 
2/5
★★☆☆☆
Disappointing product, perfectible finish (badly distributed yellow paint).I'm not convinced that this product, an iphone XR shell fulfils its purpose, it seems too short at both ends of the device... A possible design flaw.
Marc S.
Marc S.
purchased on 26/12/2018 
Translated review
3/5
★★★☆☆
Answer time on e-mails is a little bit long sometimes. Asked for a picture of the complete hide- the configuration picture wasn't meaningful enough. Received some pictures of a great hide and ordered on this base- in the end I got a strap which was definitely different colour- nice too- but not what I ordered. I wrote a email to ask if they took the wrong hide- the answer was, that the colour on this specification changed some months ago!? So why did I get pictures of a hide/colour that wasn't nearly the same for months???
Pascal B.
Pascal B.
purchased on 25/12/2018 
5/5
★★★★★
ABP was responsive and helpful. They have an astounding array of hides to chose from. When the strap arrived it was gorgeous! I'm already thinking about my next band!
WatchguyReviewer icon
Watchguy
purchased on 25/12/2018