8.8/10
★★★★☆
based on 1789 published reviews

Latest customer reviews

5/5
★★★★★
Very happy with my purchase. The quality is top notch!
Jessie D.
Jessie D.
purchased on 15/10/2018 
2/5
★★☆☆☆
Although it shipped quickly and looks good, I received a strap with incorrect size tension bar on one side. I mailed days ago for assistance in replacement and have received no response.
JclauerReviewer icon
Jclauer
purchased on 11/10/2018 
5/5
★★★★★
Website is easy to use and dispatching/delivery was prompt.
Naomi T.
Naomi T.
purchased on 02/10/2018 
5/5
★★★★★
Extraordinary help from customer service and a truly superb product!
Robert L.
Robert L.
purchased on 02/10/2018 
5/5
★★★★★
Perfect bracelet,
LilianReviewer icon
Lilian
purchased on 27/09/2018 
Translated review
5/5
★★★★★
Fast and great quality
Mark P.
Mark P.
purchased on 26/09/2018 
5/5
★★★★★
Great straps, great seller.
IoanReviewer icon
Ioan
purchased on 26/09/2018 
5/5
★★★★★
ABP Concept provided me with a wonderfully unique bespoke ostrich leather strap that was perfect for my Santos 100. Unlike many other bespoke strap makers ABP Concept were able to provide the Cartier Santos 100 OEM components to ensure the perfect fit for my strap.
SimonReviewer icon
Simon
purchased on 25/09/2018 
3/5
★★★☆☆
In the past I placed my orders in Paris - offline. Still today I am very happy with the "bespoke" leather straps. This time I tried your online shop with just some simple "perlon" straps, to give it a try, as I can´t travel to Paris so often. One strap is very nice, but the other one doesn´t match the size I asked for. It should have been 22mm but even on my biggest watch (23mm between horns) it doesn´t fit. Because of the (almost prohibitive if you consider it was inside Europe and just a small and light envelope) € 15,- shipping fee I already paid, me didn´t ask for any replacement … Will I try it again? Probably not if I find something more convenient
OliverReviewer icon
Oliver
purchased on 20/09/2018 
4/5
★★★★☆
The site, the products and the service are of good quality...I would like more promotions on the Internet.
Stéphane D.
Stéphane D.
purchased on 19/09/2018 
Translated review
5/5
★★★★★
Expensive and no discount on purchase on further straps. ABP we would like rebate on further strap. For instance we would order one conservative and one more modern design colors/sport
Christian S.
Christian S.
purchased on 19/09/2018 
1/5
★☆☆☆☆
The product was horrible quality and the pins didn't fit into the lugs. Do not waste your money on this!!
Steven G.
Steven G.
purchased on 17/09/2018 
5/5
★★★★★
Excellent attention to detail. The watch band was exactly as depicted on the web site's customer page.
John W.
John W.
purchased on 14/09/2018 
5/5
★★★★★
Efficient and of good quality. Nothing to say
Francesco D.
Francesco D.
purchased on 09/09/2018 
Translated review
5/5
★★★★★
Excellent service
AnnickReviewer icon
Annick
purchased on 07/09/2018 
2/5
★★☆☆☆
Very disappointed with this company, I ordered a strap according to my watch with curved end, and although they knew the model and the brand of my watch, the area of the case was very thick and rubbed, after telling them what happened, I only received an answer about it with a ridiculous discount for next purchases and never answered my emails anymore, I can only think of a huge lack of professionalism and the worst of all of respect and education towards the customer, nothing recommended.
Eduardo L.
Eduardo L.
purchased on 06/09/2018 
5/5
★★★★★
Made to order strap came as described and within the timeframe promised! Strap was of excellent quality. Would not hesitate to recommend and would definitely buy from them again.
CslReviewer icon
Csl
purchased on 01/09/2018 
1/5
★☆☆☆☆
Avoid! This store is a complete joke, especially if you buy online! Avoid the July-August period, there's nobody there! And then one day, a certain "Damien", armed with a very high self-esteem, deigns to answer you with a great deal of condescension... and there it is: fu.k the 10% welcome discount! F.ck customer service! (uh ... the guy sells bracelets. Lol ) After a month, you receive your custom-made aligator bracelet in bubble wrap (like Tiens! V'la ton bracelet!), forgetting the screwdrivers and pumps (billed, of course). The guy doesn't give up and e-mails you back, without any apology (doesn't know what it is) that he's sending an RStrap rubber bracelet for Oyster. What a bargain! In short, for the same price, opt for a reputable brand that will provide your precious timepieces with genuine customer service.
GregReviewer icon
Greg
purchased on 01/09/2018 
Translated review
5/5
★★★★★
Very good service and quality products.
Parker O.
Parker O.
purchased on 29/08/2018 
5/5
★★★★★
Very good service and quick response to a small problem with the size ordered.
Yann P.
Yann P.
purchased on 29/08/2018 
Translated review
5/5
★★★★★
Great quality and delivery.
Florent M.
Florent M.
purchased on 29/08/2018 
5/5
★★★★★
I bought 2 bracelets from ABP, one made-to-measure and one standard, and both are perfect.
Maverick13Reviewer icon
Maverick13
purchased on 28/08/2018 
Translated review
1/5
★☆☆☆☆
I still didn't receive my strap
Ali A.
Ali A.
purchased on 27/08/2018 
5/5
★★★★★
Product as described, quick delivery, good price
Mike F.
Mike F.
purchased on 22/08/2018 
Answer from Abpconcept
Dear Mike,Thank you for kind words, but then why the 1 star review ?Don't hesitate to contact us if needed,ABP Team
5/5
★★★★★
Personal, perfect and expedient!
JuliaReviewer icon
Julia
purchased on 18/08/2018 
5/5
★★★★★
Incredible custom strap on my Cerruti 1881 Dual Time Chronograph. Inserts are perfect. Amazing attention to detail. Beautiful stitching. Highly recommended custom strap Atelier in Paris. You will be impressed.
B.f.Reviewer icon
B.f.
purchased on 16/08/2018 
3/5
★★★☆☆
Order sent back following the return slip issued
Lol006Reviewer icon
Lol006
purchased on 13/08/2018 
Translated review
Answer from Abpconcept
Hello Sir,You sent us an email on Saturday morning (we were closed to internet service) and I replied this morning at 10.40am enclosing a return label.Our telephone is temporarily out of order. I remain at your disposal,The ABP team
4/5
★★★★☆
Straps which this company makes has a premium quality. Delivery of my parcel was very quick, I'll do recommend ABC Concept to my friends
Dmitry M.
Dmitry M.
purchased on 10/08/2018 
5/5
★★★★★
Excellent quality strap. Decent turnaround time from Paris :), worth the wait.
Simon C.
Simon C.
purchased on 07/08/2018 
1/5
★☆☆☆☆
I read 100s of reviews of many strap brands before proceeding with ABP for my Panerai. I received the strap and found 2 tears in the leather. I was so disappointed. I contacted the website via its email which was supplied with the invoice. I received no response for a number of days (interesting how when I first contacted them about the purchase, they responded overnight but when it comes to complaints, silence). I then called their store in France at my expense to find out what was going on. I managed to speak to someone who had limited English who said someone would call me back. Overnight, a response came saying "the tearings don't look really bad". I was shocked - there shouldn't be any in the first place!!!! I was asked to return the strap "if I want" and they would give me another. I was so upset. In addition, the strap was so thin and seemed quite poor quality. I asked for a refund in the letter I sent back with the strap - that was my preference. If they couldn't do this, I would accept a replacement but I said to them I view their products as poorly made and cheap. They didn't refund me but instead sent another strap. This is such a different outcome to what I expected after all the glowing reviews. I won't be buying from them again.
Australian P.
Australian P.
purchased on 06/08/2018