8.9/10
★★★★☆
based on 1903 reviews published

Latest customer reviews

5 /5
★★★★★
Very good workmanship and good quality bracelets that last.
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Miravidi
purchased on 21/04/2019
Translated review
5 /5
★★★★★
The best handmade watch strap you can buy. The quality is second to non and the customer service wonderful. My next order will be for my Blancpain Villaret. I'm playing with designs at the moment.
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Andrew A.
purchased on 20/04/2019
2 /5
★★☆☆☆
Stingray strap looks a little bit plasticAligator leather the same. I think it's the way they treat/polish the leathers.Size run a little bit big vs what they describe
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Gd
purchased on 20/04/2019
5 /5
★★★★★
Quick, responsive service.
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Happy C.
purchased on 20/04/2019
5 /5
★★★★★
I am a returning customer because the quality and service is absolutely exceptional.
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Anthee W.
purchased on 20/04/2019
5 /5
★★★★★
Good quality with wide variety of styles and sizes available to suit your watch without needing to go custom.
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John B.
purchased on 17/04/2019
5 /5
★★★★★
Very good quality in time
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Sascha E.
purchased on 13/04/2019
4 /5
★★★★☆
Product is okDelivery too long with no information.Basic packaging for a 230€ alligator strap
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Jay
purchased on 13/04/2019
5 /5
★★★★★
ABP is the best! So kind and always there to help and answer my questions.
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Hussein A.
purchased on 13/04/2019
5 /5
★★★★★
Magnificent product, beautiful leather with meticulous finishing! The finish on my 1981 Rolex Sea-Dweller is top class. The delivery time was respected. I recommend ABP without hesitation. They're true craftsmen, and we're lucky that these people still exist!Steve from Switzerland.
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Steve P.
purchased on 10/04/2019
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1 /5
★☆☆☆☆
I bought a strap for my Rolex Air King but the fit to the height of the lugs was terrible despite being listed for that model. ABP admitted the issue so I returned for a refund but didn't include the original postage despite the product issue being theirs. Ended up £20 or so out of pocket from the experience and hence I won't use them again unfortunately.
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Npunshon
purchased on 07/04/2019
5 /5
★★★★★
Excellent quality product with equal service and delivery.
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Vincent L.
purchased on 03/04/2019
4 /5
★★★★☆
The product arrived late.
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Botond S.
purchased on 30/03/2019
4 /5
★★★★☆
Happy with the product and customer service. Took a bit too long to be sent off, and there were some issues with the parcel being returned. Other than that great experience.
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Customer
purchased on 30/03/2019
5 /5
★★★★★
I have had nothing but the best experience with ABP and would highly recommend the company. I have purchased five different bands ranging from basic rubber to one made from my own leather. The workmanship is fantastic and the responsiveness of the people is just as good. This is the kind of true artisan business I want to see thrive in an age of mass-produced goods.
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Dougk
purchased on 29/03/2019
5 /5
★★★★★
Great product, not available anywhere else
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Steve S.
purchased on 29/03/2019
1 /5
★☆☆☆☆
Crappy customer service. I specifically asked for quick release bar cut on the straps ( i even gave them the ref of the watch), they confirmed it but when it came it didnt have any cut. I wrote 2 emails about the problem, 0 answer until now( which is kinda frustrating this beeing my third order of a custom strap from abp). Im sorry to say that this was my last order.
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Catalin M.
purchased on 29/03/2019
5 /5
★★★★★
From order to delivery everything went very smoothly.
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Maurice
purchased on 27/03/2019
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5 /5
★★★★★
Brilliant ServiceI contacted ABP after making a small error on my order and they went above what one would expect to make it right for me. The new straps arrived promptly and i am very satisfied with the whole experience. Merci
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Niall M.
purchased on 27/03/2019
5 /5
★★★★★
I was assisted by Damien throughout my time here and he made adjustments and clarified things whenever I asked and gave me peace of mind throughout the purchase.
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Aashish R.
purchased on 22/03/2019
3 /5
★★★☆☆
My only gripe is requiring a signature for delivery by the USPS. inevitably I'm not home at delivery and then must go to the post office where they have trouble locating your package.
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Rs
purchased on 22/03/2019
2 /5
★★☆☆☆
- Poor information provided by the customer service and the website as the Rolex R Strap (rubber) doesn't really fit the aesthetics of Datejust 36 Ref.16233 (there's a gap between the bezel and the strap).
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Jun Z.
purchased on 18/03/2024
1 /5
★☆☆☆☆
I purchased 2 straps in November one was stock the other needed to be made. I received the straps and found that the one that was made was the wrong color. I contacted ABP and was told a replacement would be made and sent ASAP. I followed up on:1/2/191/9/192/11/192/26/19and 3/6/19In their response to my email dated 1/9/19 I was told the strap was being made and they will have it completed by the end of that week and sent out.as of 3/7/19 I still have not received the strap.So I have no strap, no explanation as of the status . In fact they stopped corresponding with me after the 1/9/19 email.this company came highly recommended to me but has been a major disappointment and I will tell the gentleman that gave me their recommendation (he works for a very high end jewelry store in the U.S.) that their service is horrendous and I will never purchase anything from them again and will advise others to do the same.
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Mb
purchased on 07/03/2019
5 /5
★★★★★
Well received, nickel thank you
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Nicolas C.
purchased on 01/03/2019
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5 /5
★★★★★
Excellent ! Quickly sended to the other side of the world !
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Jean-charles L.
purchased on 28/02/2019
5 /5
★★★★★
Exceptional quality and workmanship, easy to deal with, honest. Great experience!!
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Thomas C.
purchased on 21/02/2019
1 /5
★☆☆☆☆
Ordered a watch strap with express delivery. Was told it had been shipped. Strap never arrived. Emailed several times and finally received a reply stating that I would be refunded express delivery and they would reship. Emailed countless times and tried calling. No reply. No strap. The order was placed over 3 months ago now!! If you must use these people ensure you pay by credit card so you stand half a chance of getting your money back if (when) they screw up and refuse to return any correspondence.
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Marcus C.
purchased on 20/02/2019
2 /5
★★☆☆☆
I bought a strap February the 4th.The strap was in stock so to receive it faster I paid for the FAST shipping 1-5 days.On February the 6. I got an email with a tracking number. 10 days later February 16th I received the strap! 12 days after I ordered and paid the strap.In the meantime I have sent 2 emails asking about what's going on! But NO REPLY.The strap quality is ok but the service sucks big time and I still haven't heard anything on why I have paid more for a fast shipment I didn't get ??????
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Niels L.
purchased on 20/02/2019
1 /5
★☆☆☆☆
I ordered a strap that was already in stock and I chose the fast shipping method 1-5 days.After 4 days I receive a email where it said it was ready to ship, now it has been 10 since I made the order and still no strap.I have tried to contact abp concept but no reply.The shipping agency tracking system is showing the strap is on it way.Very POOR response I'm not in any way satisfied with ABP CONCEPT
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Niels D.
purchased on 15/02/2019
5 /5
★★★★★
Ordering online from the US, the process was smooth as can be. The order was acknowledged immediately and fulfilled quickly. The delivery took only a few days and the product was just what I wanted. Overall, a very good experience!
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John R.
purchased on 14/02/2019