/10
★★★★★
based on 1651 published reviews
★★★★★
based on 1651 published reviews
Latest customer reviews
5/5
★★★★★
Very good site
Acheteur Vérifié
purchased on 30/01/2021
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4/5
★★★★☆
Pleasantly clear site
Acheteur Vérifié
purchased on 24/01/2021
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5/5
★★★★★
Fast and efficient
Acheteur Vérifié
purchased on 29/01/2021
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5/5
★★★★★
Very good service and on-time delivery.
Acheteur Vérifié
purchased on 28/01/2021
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5/5
★★★★★
Super fast delivery, easy-to-use website, functional product
Acheteur Vérifié
purchased on 29/01/2021
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4/5
★★★★☆
Satisfactory product. Problem with ambiguous instruction manual and electrical safety reported by telephone.
Acheteur Vérifié
purchased on 28/01/2021
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4/5
★★★★☆
Very satisfied with the speed of delivery. The site is easy to navigate. Too bad there are no customer reviews for each item.
Acheteur Vérifié
purchased on 28/01/2021
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5/5
★★★★★
On time, in very good condition
Acheteur Vérifié
purchased on 27/01/2021
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5/5
★★★★★
Very clear and complete site, I found a lot of information on subjects I didn't know much about, especially hygrometry!
Acheteur Vérifié
purchased on 27/01/2021
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4/5
★★★★☆
Product easy to find on the site to order. Only downside: we couldn't find the fasteners to fix the filters, so we had to remove those from the old one, taking care not to break them, then clean them in vinegar (limescale). We managed to do it once, but I doubt we'll be able to do it again without breaking any. You should sell these fasteners on your site.
Acheteur Vérifié
purchased on 17/01/2021
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5/5
★★★★★
Ordered from Nature et Découvertes. The product was sent very quickly, the packaging was of very good quality and the order arrived quickly with colissimo tracking. Nothing to complain about, very good service!
Acheteur Vérifié
purchased on 21/01/2021
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5/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 16/01/2021
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5/5
★★★★★
Fast and efficient, I recommend, thanks to your teams during this pandemic. Sincerely
Acheteur Vérifié
purchased on 25/01/2021
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5/5
★★★★★
RAS, compliant product, on-time delivery
Acheteur Vérifié
purchased on 22/01/2021
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5/5
★★★★★
Serious seller to be recommended.
Acheteur Vérifié
purchased on 24/01/2021
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2/5
★★☆☆☆
Before I placed my order, the site did not respond to specific questions asked 2 times and contrary to promises of a quick response.
Acheteur Vérifié
purchased on 22/01/2021
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Answer from
AIR AND ME
Dear customer, We are surprised by your review, we have no record of your questions, which we would be delighted to answer, customer satisfaction being our priority. You can reach us via the contact form on our website or by phone on 0972 232 232 (not surcharged) from 9:00 to 18:00. Best regards, Customer Service.
3/5
★★★☆☆
French is almost totally absent from product documentation.
Acheteur Vérifié
purchased on 16/01/2021
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Answer from
AIR AND ME
Dear customer, All the products we distribute have descriptions in French.
You are referring specifically to Stadler Form consumables: this Swiss brand translates all its descriptions into 3 languages, which is a legal requirement in Switzerland. However, some consumables do not require detailed descriptions. However, some consumables do not require a detailed description. We remain at your disposal should you have any questions. Best regards, Customer Service.
You are referring specifically to Stadler Form consumables: this Swiss brand translates all its descriptions into 3 languages, which is a legal requirement in Switzerland. However, some consumables do not require detailed descriptions. However, some consumables do not require a detailed description. We remain at your disposal should you have any questions. Best regards, Customer Service.
5/5
★★★★★
Good, practical and you can make a phone call.
Acheteur Vérifié
purchased on 20/01/2021
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5/5
★★★★★
I have not received my invoice thank you.
Acheteur Vérifié
purchased on 19/01/2021
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5/5
★★★★★
Order delivered quickly. Luckily the items were well protected as the parcel was in terrible condition.
Acheteur Vérifié
purchased on 20/01/2021
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5/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 18/01/2021
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5/5
★★★★★
Fast service
Acheteur Vérifié
purchased on 17/01/2021
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5/5
★★★★★
The site is clear, pleasant and intuitive and Séverine was very professional and efficient in investigating my delivery.
Acheteur Vérifié
purchased on 16/01/2021
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5/5
★★★★★
Fast shipping
Acheteur Vérifié
purchased on 15/01/2021
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5/5
★★★★★
Very good, responsive telephone contact. I recommend it!
Acheteur Vérifié
purchased on 13/01/2021
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4/5
★★★★☆
Suitable for maintaining a room already heated to 18° Aesthetic and quiet
Acheteur Vérifié
purchased on 07/01/2021
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5/5
★★★★★
Despite delivery problems, the service and responsiveness of the teams were exemplary.
Acheteur Vérifié
purchased on 06/01/2021
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5/5
★★★★★
Super product, compliant and quickly received
Acheteur Vérifié
purchased on 06/01/2021
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5/5
★★★★★
Order arrived very quickly and in good condition.
Acheteur Vérifié
purchased on 10/01/2021
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5/5
★★★★★
Perfect and fast
Acheteur Vérifié
purchased on 08/01/2021
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