/10
★★★★★
based on 1651 published reviews
★★★★★
based on 1651 published reviews
Latest customer reviews
5/5
★★★★★
Top!
Acheteur Vérifié
purchased on 20/11/2018
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4/5
★★★★☆
This is my 4th purchase from Air Naturel and I'm always satisfied with the service and delivery. The plus point: the site is extremely clear and well designed. The selection advice is also very good. Just a small delay in shipping for which I took one star off but after my call they were very responsive and the problem was solved. Great experience.
Acheteur Vérifié
purchased on 12/11/2018
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5/5
★★★★★
Perfect. Impeccable delivery tracking. Very competitive prices.
Acheteur Vérifié
purchased on 01/11/2018
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3/5
★★★☆☆
I find it annoying that the order is cashed and that there is no verification that the order has been sent. I had to call three times for my order to be sent, even though it had already been cashed for over a week. It's likely that there was a computer problem, but it would still be normal for there to be a check made between collections and orders sent, especially when the general terms and conditions of sale state that collection is made when the order is dispatched.
Acheteur Vérifié
purchased on 28/10/2018
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5/5
★★★★★
I've just started it up and my humidity level is slowly rising.
Acheteur Vérifié
purchased on 31/10/2018
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4/5
★★★★☆
No comment
Acheteur Vérifié
purchased on 29/10/2018
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5/5
★★★★★
Perfect service
Acheteur Vérifié
purchased on 24/10/2018
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5/5
★★★★★
Fast, quality service
Acheteur Vérifié
purchased on 23/10/2018
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5/5
★★★★★
To be recommended
Acheteur Vérifié
purchased on 17/10/2018
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5/5
★★★★★
Never disappointed with the children's humidifiers.... a real plus. Orders always received promptly.
Acheteur Vérifié
purchased on 02/10/2018
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5/5
★★★★★
Ras deadline met impeccable.
Acheteur Vérifié
purchased on 14/09/2018
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5/5
★★★★★
Very good
Acheteur Vérifié
purchased on 13/09/2018
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5/5
★★★★★
Ras top
Acheteur Vérifié
purchased on 10/09/2018
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4/5
★★★★☆
Well
Acheteur Vérifié
purchased on 27/08/2018
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5/5
★★★★★
Fast, product meets my expectations.
Acheteur Vérifié
purchased on 27/08/2018
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3/5
★★★☆☆
Because of La Poste, my parcel never arrived. Air Naturel can only take note of the delivery setbacks.
Acheteur Vérifié
purchased on 21/08/2018
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5/5
★★★★★
Clear.
Acheteur Vérifié
purchased on 22/08/2018
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5/5
★★★★★
Very good transaction
Acheteur Vérifié
purchased on 21/08/2018
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5/5
★★★★★
Punctual, impeccable delivery.
Acheteur Vérifié
purchased on 21/08/2018
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5/5
★★★★★
Site I recommend 100%
Acheteur Vérifié
purchased on 10/08/2018
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4/5
★★★★☆
WELL
Acheteur Vérifié
purchased on 08/08/2018
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5/5
★★★★★
Satisfied order
Acheteur Vérifié
purchased on 08/08/2018
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4/5
★★★★☆
ON-TIME DELIVERY
Acheteur Vérifié
purchased on 05/08/2018
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1/5
★☆☆☆☆
Satisfied with the speed of delivery but after-sales service more than disappointing after 1st use of the product. I called the very next day to report a fault that was more than annoying when using the column fan (squeaking, rattling noise in oscillating mode), bearing in mind that I'd noticed a problem with the finish, with the bottom of the plastic column showing an offset and inevitably catching on the circular support, whose coating was already damaged after one day due to rubbing. The "adviser" tells me she's never had this feedback, that there's no solution. For a €99 column that squeaks and rattles as soon as you use it, and the coating crumbles after a day, I ask for an exchange at least, wanting to remain confident about this product, but no, she tells me it's impossible! On the other hand, she does tell me that I'll have to pay the shipping costs no matter what, so I give up and end up with a very pretty column that's certainly easy to use, but with a flaw that damages it and makes it usable with earplugs. Quite simply, I feel ripped off.
Acheteur Vérifié
purchased on 31/07/2018
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Answer from
AIR AND ME
Hello Sophie, Our customer service manager was on vacation when you called. It is obvious that if your product has an aspect defect it will be replaced. Please send us some photos to sav (at) airnaturel.com. Thank you for your understanding.
5/5
★★★★★
My order arrived faster than the website expected. Impeccable packaging. Thank you Air Naturel!
Acheteur Vérifié
purchased on 31/07/2018
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5/5
★★★★★
The store hours were not displayed correctly but it worked fine in the end.
Acheteur Vérifié
purchased on 07/05/2018
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5/5
★★★★★
Very good, serious service, fast delivery (within 48 hours), I recommend it.
Acheteur Vérifié
purchased on 29/07/2018
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4/5
★★★★☆
Complete appliance. Good workmanship. Some problems with delivery, but this was sorted out by Sales. The plus im indicates room temperature and is very quiet.
Acheteur Vérifié
purchased on 14/07/2018
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5/5
★★★★★
Received on time and as described. I only regret that the product does not display the percentage of humidity it finds in the room.
Acheteur Vérifié
purchased on 29/07/2018
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5/5
★★★★★
Fast service. Delivery times respected
Acheteur Vérifié
purchased on 26/07/2018
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