/10
★★★★★
based on 1734 reviews published
★★★★★
based on 1734 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Little info
Acheteur Vérifié
purchased on 13/02/2016
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3
/5
★★★☆☆
Delivery time a little longer, but sales service up to scratch. However, we would like to be informed of any logistical problems BEFORE we ask.
Acheteur Vérifié
purchased on 29/01/2016
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3
/5
★★★☆☆
Check the quality of your suppliers' products
Acheteur Vérifié
purchased on 01/02/2016
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3
/5
★★★☆☆
Order processed quickly. On a negative note, the cost of returning a defective product is at the customer's expense.
Acheteur Vérifié
purchased on 12/01/2016
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3
/5
★★★☆☆
Nice products. Obsolete online store security, but apparently an update is in the works. That's why I'm only giving it 3 stars, because the protection of credit card payment data is not/no longer guaranteed (chrome displayed a warning). I preferred to make a bank transfer to be sure of avoiding any worries.
Apart from that, I received my order quickly and won't hesitate to order again.
Acheteur Vérifié
purchased on 01/12/2015
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3
/5
★★★☆☆
A little disappointed, still a lot of humidity in my house ...
Acheteur Vérifié
purchased on 11/10/2015
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3
/5
★★★☆☆
Very good, but lacks order confirmation and email tracking. For the rest it's perfect!
Acheteur Vérifié
purchased on 14/09/2015
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3
/5
★★★☆☆
Easy-to-use site
Acheteur Vérifié
purchased on 25/06/2015
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3
/5
★★★☆☆
Ditto
Acheteur Vérifié
purchased on 30/05/2015
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3
/5
★★★☆☆
Slightly long delivery times.
Acheteur Vérifié
purchased on 20/02/2015
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3
/5
★★★☆☆
Perplexed. the problem is why sensors that need to be put in the fridge are normally delivered by mail, especially since I received my order almost 15 days later. I hope that if the sensors were defective that air naturel will do what is necessary so that samples of our indoor air can be redone at their expense.
Acheteur Vérifié
purchased on 21/04/2015
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3
/5
★★★☆☆
Adventures! . after a few weeks' delay and a shipping error, I received my parcel. However, communication with your contacts was perfect to remedy these inconveniences. Friendly and efficient.
Acheteur Vérifié
purchased on 20/03/2015
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3
/5
★★★☆☆
Satisfactory product. The products fully meet my expectations. Small disappointment: reading the reviews left on the site, I read that the use of softened water is not recommended with the ANTON Blanc Ultrasonic Air Humidifier. I put the question to customer service, who told me that, on the contrary, softened water was preferable for the device. When I received my order, I read in the instructions that it's not advisable to use softened water, which is a bit confusing!
Acheteur Vérifié
purchased on 13/03/2015
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3
/5
★★★☆☆
Undecided . Very satisfied with the follow-up, but to date the part has not been delivered. This proposal to evaluate your services comes a little early! 5 stars once delivered, I promise!
Acheteur Vérifié
purchased on 07/02/2015
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3
/5
★★★☆☆
Well received, a little slow due to the doine. I was asked to send a copy of the invoice, which I had to send after the fact.
Acheteur Vérifié
purchased on 23/01/2015
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2
/5
★★☆☆☆
Dehumidificateur 12 volt . certes cet appareil fonctionne en 12 volt mais sur une prise 220 et transfo. donc pas possible en camping car!!!!
Acheteur Vérifié
purchased on 24/12/2014
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3
/5
★★★☆☆
PAINT POISONING . Hello, Everything is perfect in terms of quality of service, nothing to complain about, I even had to make an exchange which went very well. On the other hand, I have a problem with paint solvent poisoning, and apparently air purifiers aren't enough to filter out solvents. Best regards.
Acheteur Vérifié
purchased on 10/12/2014
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2
/5
★★☆☆☆
Tres bien . ras tres bien
Acheteur Vérifié
purchased on 02/11/2014
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3
/5
★★★☆☆
ATTENTION. We purchased a dehumidifier for our sailboat. When we wanted to run it on our boat's battery, we had to buy a "cigar lighter" plug. ATTENTION, the plug sold by this site does not include the "cigar lighter", only the connection plug and its two wires! At 15 euros each, delivered. This is way overpriced. Sincerely
Acheteur Vérifié
purchased on 17/10/2014
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2
/5
★★☆☆☆
Humidifier filter. I recently placed an order for filters. There were no instructions inside to explain how to use them. I had to go on the net to understand otherwise I almost sent it back thinking it was the wrong order.
Acheteur Vérifié
purchased on 03/08/2014
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2
/5
★★☆☆☆
With air naturel, you can breathe deeply. you can trust air naturel. They are friendly by phone, reliable when a product is not available, you are notified by email immediately. your product is delivered within 2 or 3 days following your order. I recommend this site.
Acheteur Vérifié
purchased on 07/07/2014
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3
/5
★★★☆☆
Decu by the price. Same model 15% cheaper on other sites including delivery. Unfortunately I noticed too late after ordering directly from airnaturel!
Acheteur Vérifié
purchased on 30/06/2014
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3
/5
★★★☆☆
A "mixed" experience which in no way detracts from the seriousness of AIR NATUREL . My order took almost a month to be delivered, but once AIR NATUREL became aware of this excessively long delay, they immediately took the necessary steps with the carrier, and the problem was resolved within a few days. My opinion of the Buldair and Buldair junior devices: they're attractive, don't take up much space, are relatively quiet and are very easy to use; I would, however, have preferred their effectiveness as air purifiers to that of essential oil diffusers. It's also a pity that Buldair junior doesn't come with a mains plug (as it's also intended for use in a small children's room). That said, the quality/price ratio of these products in no way makes me regret their purchase, and I'd recommend them without hesitation!
Acheteur Vérifié
purchased on 12/03/2014
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3
/5
★★★☆☆
Very good products. The product itself is superb, works very well and the scents are very pleasant, but for delivery in 48 hours you'll have to iron.
Acheteur Vérifié
purchased on 05/03/2014
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3
/5
★★★☆☆
I suffer rhinitis due to my allergy against house dust. I deceided to purchase this product, attracted by its easiness for changing filters. It really works so that I_x000D_am totally satisfied with this.
Acheteur Vérifié
purchased on 04/03/2014
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3
/5
★★★☆☆
Apart from a small stock shortage, delivery was trouble-free and the packaging very correct . Unfortunately, it's too early to assess the product's efficiency and power consumption.
Acheteur Vérifié
purchased on 14/02/2014
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2
/5
★★☆☆☆
Could do better. The products are satisfactory but the delivery charges are very excessive. I ordered filters and delivery cost me almost half the price of the filters. That's too much!
Acheteur Vérifié
purchased on 27/01/2014
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3
/5
★★★☆☆
Wrong humidity measurement. A fine device, which would be perfect, if the humidity measurements it transmits, and therefore takes into account for its operation, weren't 10 to 12% higher than reality. For example, this one indicates 50% humidity when in reality it's only 37 to 40% (measured by several other devices), which means that in auto mode it doesn't work, as this mode is only triggered below 45% H°...!!!! This is a pity, because all the benefit and interest of this device is therefore reduced.
Acheteur Vérifié
purchased on 15/01/2014
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2
/5
★★☆☆☆
Disappointed with the shipping of my order. I ordered a product at the beginning of December and received it more than a month later. I was really disappointed by this delay, especially as the site didn't reply to my email asking about the status of my order and didn't make any commercial gesture to apologize for the delay!
Acheteur Vérifié
purchased on 14/01/2014
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3
/5
★★★☆☆
Difficulty with humidity percentage. This is my 2nd unit. For the first one, I thought my room volume was too big, because I wasn't getting the desired humidity level (60%). I opted for a much more powerful dehumidifier from Air Naturel. I couldn't get any more information about my choice. In use, for the first few days, I had to use 20 to 25 l. per 24 h., and now, after a little over a month's use, I'm using 4 l. maximum per 24 h.. The only explanation I've found: high ceilings and wood panelling covering them. Undoubtedly, wood is a great moisture absorber.
Acheteur Vérifié
purchased on 02/01/2014
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