/10
★★★★★
based on 1651 published reviews
★★★★★
based on 1651 published reviews
Latest customer reviews
5/5
★★★★★
Perfect order and delivery. As an asthmatic living in a first-floor apartment overlooking the garden, this device seems to do its job completely, in automatic mode. My quality of life has improved.
Acheteur Vérifié
purchased on 15/02/2014
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3/5
★★★☆☆
Apart from a small stock shortage, delivery was trouble-free and the packaging very correct . Unfortunately, it's too early to assess the product's efficiency and power consumption.
Acheteur Vérifié
purchased on 14/02/2014
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4/5
★★★★☆
Fully satisfied. choice - easy ordering - payment - fast handling. just one drawback: the delay in accessing the order tracking system.
Acheteur Vérifié
purchased on 12/02/2014
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4/5
★★★★☆
Very serious site, to be recommended. Very good after-sales service, very commercial, quick and serious handling of requests.
Acheteur Vérifié
purchased on 09/02/2014
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5/5
★★★★★
Very good product, delivered on time. This dehumidifier has the advantage of operating at low temperature and is energy efficient. Unlike other models, it tends to slightly heat up the room to be dried. A good long-term investment.
Acheteur Vérifié
purchased on 06/02/2014
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5/5
★★★★★
SUPERB DESIGN . SPACE-SAVING HEATER, VERY AESTHETIC, EFFICIENT HEAT, WITH 2 SETTING POSITIONS, BUT NOISY WITHOUT OPTION TO STOP VENTILATION WHICH REMAINS PERMANENT NATURAL AIR SITE HIGHLY RECOMMENDED WITH FAST DELIVERY AND EXCELLENT PACKAGING.
Acheteur Vérifié
purchased on 06/02/2014
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4/5
★★★★☆
Still nothing received - Well solved by Airnaturel.com . I ordered a 300 EUR device from air naturel. The purchase went well with no problems. As I live in Belgium, my only option for free delivery was Mondial Relay. I placed my order on January 21, 2014, and today, February 5, I still haven't received anything. The Mondial Relay website does confirm that they received the package on January 24, but since the message on February 1 "Parcel read at wrong relay" I have no more info... Mondial relay is a real nightmare!!! Avoid this carrier! If you search the internet, you'll see that I'm not the only one having problems with these people. Edit 25/02/2014: The problem has been well resolved by the folks at airnaturel.com. After mondial failed to deliver the package for almost a whole month, Airnaturel sent me a new package by Colissimo on 19/02. It arrived the next day. Thank you, airnaturel! As for Mondial Relay: don't trust them. After more than a month, the package is still undelivered.
Acheteur Vérifié
purchased on 05/02/2014
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5/5
★★★★★
Satisfied. I am delighted with my air naturel products, delivery a little expensive but fast.
Acheteur Vérifié
purchased on 31/01/2014
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4/5
★★★★☆
Good, fast but a little expensive . you can go there the service is fast and efficient
Acheteur Vérifié
purchased on 30/01/2014
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5/5
★★★★★
Nothing to complain about! The site is well designed, order processing is fast and accurate, very fast shipping, nothing to complain about!
Acheteur Vérifié
purchased on 29/01/2014
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5/5
★★★★★
Great! Meaco DD8L dehumidifier, very efficient. Delivery within 3 days and quick response to my email for information.
Acheteur Vérifié
purchased on 28/01/2014
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2/5
★★☆☆☆
Could do better. The products are satisfactory but the delivery charges are very excessive. I ordered filters and delivery cost me almost half the price of the filters. That's too much!
Acheteur Vérifié
purchased on 27/01/2014
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1/5
★☆☆☆☆
Disappointed. The test went well but there was no added value from the site in terms of advice. No deciphering of the test result. I sent an email with no response. EM
Acheteur Vérifié
purchased on 22/01/2014
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5/5
★★★★★
Cordial and serious after-sales service. Air Naturel replaced my dehumidifier's electric transformer free of charge (except for shipping costs... normal!) two and a half years after purchase, out of warranty, on simple request by e-mail. That's very good business on their part, and I'd like to thank them.
Acheteur Vérifié
purchased on 19/01/2014
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5/5
★★★★★
VERY PROFESSIONAL AND SERIOUS COMPANY. I had an excellent contact with AIR NATUREL, with very clear advice and explanations for the problem to be solved (humidity level too low in a wine cellar). My choice of equipment was based on technical rather than financial considerations. Once I'd been advised which equipment was best suited to my needs, I ordered it over the Internet, and it was delivered on schedule. After commissioning the equipment and running it for a few days, the results were just what I needed. I recommend this company for its reliability.
Acheteur Vérifié
purchased on 16/01/2014
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4/5
★★★★☆
Good product. Product which fulfills its function well, thanks to it we have raised the humidity level to an acceptable level. Since then, we've had much less of a sensation of a dry throat and a permanently blocked nose. What's more, it's a reliable hygrometer. On the other hand, I find the price a bit high, but considering the benefits, it's easy to forget.
Acheteur Vérifié
purchased on 15/01/2014
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3/5
★★★☆☆
Wrong humidity measurement. A fine device, which would be perfect, if the humidity measurements it transmits, and therefore takes into account for its operation, weren't 10 to 12% higher than reality. For example, this one indicates 50% humidity when in reality it's only 37 to 40% (measured by several other devices), which means that in auto mode it doesn't work, as this mode is only triggered below 45% H°...!!!! This is a pity, because all the benefit and interest of this device is therefore reduced.
Acheteur Vérifié
purchased on 15/01/2014
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2/5
★★☆☆☆
Disappointed with the shipping of my order. I ordered a product at the beginning of December and received it more than a month later. I was really disappointed by this delay, especially as the site didn't reply to my email asking about the status of my order and didn't make any commercial gesture to apologize for the delay!
Acheteur Vérifié
purchased on 14/01/2014
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5/5
★★★★★
I recommend it! Very effective. Before buying "Three cartridges for DH-30 humidifier" I had to confirm the compatibility of the product with my humidifier. Customer service was very efficient, friendly and quick to respond. I finally ordered, it works very well. I'm satisfied. vitor
Acheteur Vérifié
purchased on 13/01/2014
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5/5
★★★★★
A very complete and efficient appliance, its price is justified . We had a huge moisture problem in the laundry room: fungus, mold on the walls and water oozing down the sides. So after a good cleaning with St Marc and a coat of white paint, we installed it and it's been a complete change ever since! The walls are healthy and dry, no traces have appeared for 3 months and if I leave my laundry on the dryer and start the drying function after the appliance has, of course, triggered itself for humidity, it's still just as efficient. We have absolutely no regrets about this purchase, it has changed our lives and is worth its price, which may seem a bit high at first. For your information, we connect it to a drain every day, so it's even more autonomous! Thank you for the opinions of previous buyers, as we read them at length before making our choice.
Acheteur Vérifié
purchased on 12/01/2014
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5/5
★★★★★
Small volume; delivered on time. Device corresponds to our expectations, and good delivery time.
Acheteur Vérifié
purchased on 06/01/2014
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4/5
★★★★☆
DDH 20-1 air dehumidifier - Very professional and impeccable service - Product as expected. Product delivered on time and as specified on the website. Professional customer contact and very quick to react. I recommend after my 1st experience
Acheteur Vérifié
purchased on 06/01/2014
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5/5
★★★★★
Fast delivery and good quality item. No particular problem, fast delivery and good quality item, good site.
Acheteur Vérifié
purchased on 03/01/2014
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5/5
★★★★★
Very good, competent and fast. Friendly, competent staff and order processed quickly.
Acheteur Vérifié
purchased on 03/01/2014
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3/5
★★★☆☆
Difficulty with humidity percentage. This is my 2nd unit. For the first one, I thought my room volume was too big, because I wasn't getting the desired humidity level (60%). I opted for a much more powerful dehumidifier from Air Naturel. I couldn't get any more information about my choice. In use, for the first few days, I had to use 20 to 25 l. per 24 h., and now, after a little over a month's use, I'm using 4 l. maximum per 24 h.. The only explanation I've found: high ceilings and wood panelling covering them. Undoubtedly, wood is a great moisture absorber.
Acheteur Vérifié
purchased on 02/01/2014
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5/5
★★★★★
Effective . Humidity problem following water damage! Professionals suggested I install an air dehumidifier with external extraction, costing between 4000 and 5000euros! So I tried the DDH-20 dehumidifier at 125 euros ac the hygrostat and wonder it works! More humidity!!!!!
Acheteur Vérifié
purchased on 02/01/2014
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5/5
★★★★★
Impeccable service and delivery. Delivered two days after ordering. Quick and clear response to my emails for product information.
Acheteur Vérifié
purchased on 01/01/2014
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5/5
★★★★★
In a word: NICKEL! Humidifier received within 48 hours, carefully packaged. We're very happy with it: the humidifier is super-quiet and the room's hydrometry rises quickly. The reservoir is large, with an autonomy of 3 days if you only run it at night.
Acheteur Vérifié
purchased on 31/12/2013
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4/5
★★★★☆
Appreciated telephone response to my questions . I was hesitating between several models, in particular two, and finally decided on OSKAR thanks to the discussion I had over the phone. I'm very happy to have chosen the most complete model, where I can set the unit to night mode without lights, especially when the unit reaches the desired humidity and the lights flash. The unit is quiet and has a large water capacity.
Acheteur Vérifié
purchased on 30/12/2013
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4/5
★★★★☆
Packed . Delivery time respected. Product description confirmed, satisfactory product.
Acheteur Vérifié
purchased on 29/12/2013
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