/10
★★★★★
based on 882 published reviews
★★★★★
based on 882 published reviews
Latest positive customer reviews
5/5
★★★★★
Customer for more than 20 years, very satisfied with the skincare fragrances
Anne R.
purchased on 25/09/2024
Translated review
5/5
★★★★★
Package received on time, good product
Monique J.
purchased on 19/09/2024
Translated review
5/5
★★★★★
Great products!
Sandra M.
purchased on 17/09/2024
Translated review
5/5
★★★★★
Speed of order, quality of products
Martine Q.
purchased on 16/09/2024
Translated review
5/5
★★★★★
Good products received
Thérèse O.
purchased on 12/09/2024
Translated review
5/5
★★★★★
Fast, good quality
Catherine D.
purchased on 17/09/2024
Translated review
5/5
★★★★★
The fragrances are all extremely pleasant and really act on the emotions i've been using them for years and i'm never disappointed
Marie-christine L.
purchased on 06/09/2024
Translated review
5/5
★★★★★
The site is very well presented. The customer service is impeccable: quick response to my question and friendly. Delivery went very smoothly. My parcel arrived in very good condition.
Florence C.
purchased on 05/09/2024
Translated review
5/5
★★★★★
Everything went very smoothly, and the products are as wonderful as ever!
Carine S.
purchased on 24/08/2024
Translated review
5/5
★★★★★
Super fast, careful delivery. I love skincare perfumes, a real pleasure for my well-being.
Christelle B.
purchased on 29/08/2024
Translated review
5/5
★★★★★
Fast delivery, carefully packaged products.
Christine A.
purchased on 21/08/2024
Translated review
5/5
★★★★★
Quality products
Cinthia D.
purchased on 18/08/2024
Translated review
5/5
★★★★★
Order sent quickly
Laurence A.
purchased on 31/07/2024
Translated review
5/5
★★★★★
Good service, fast shipping.
Josiane V.
purchased on 29/07/2024
Translated review
5/5
★★★★★
Serious site.
Isabelle M.
purchased on 20/07/2024
Translated review
4/5
★★★★☆
Large order for free delivery
Corinne P.
purchased on 21/07/2024
Translated review
4/5
★★★★☆
No problem on the site, but delivery problem like the 1st time where you have to reschedule!
Laurence Z.
purchased on 30/06/2024
Translated review
Answer from
Altearah Bio
Hello, I'm sorry to read this. This is beyond our control. We will however pass it on to the carrier. Thank you for your loyalty. Have a nice day!
5/5
★★★★★
Tb tb
Sébastien G.
purchased on 09/07/2024
Translated review
5/5
★★★★★
Natural products, very effective. I've known Altearah for a long time
Anne Marie S.
purchased on 04/07/2024
Translated review
5/5
★★★★★
Very easy to order.
Quentin R.
purchased on 07/07/2024
Translated review
5/5
★★★★★
Always there for quality and efficiency
Christine P.
purchased on 04/07/2024
Translated review
5/5
★★★★★
Very fast delivery, excellent products that I have known and used for years.
Anne Marie S.
purchased on 20/06/2024
Translated review
5/5
★★★★★
Not a very clear site
Isabelle A.
purchased on 16/06/2024
Translated review
4/5
★★★★☆
Good products
Thérèse O.
purchased on 06/06/2024
Translated review
5/5
★★★★★
Customer for over 20 years, very satisfied with the products
Anne R.
purchased on 28/05/2024
Translated review
5/5
★★★★★
Exquisite scents
Christine J.
purchased on 29/05/2024
Translated review
4/5
★★★★☆
Very good products that I've been using for over 12 years. However, I deplore the lack of special offers, the fact that customer loyalty ++ is not taken into account (I'm not taking into account the loyalty program, which is... Which it is, but not very interesting in fact.
Marie Laure F.
purchased on 20/05/2024
Translated review
Answer from
Altearah Bio
Hello, thank you for your feedback! We're delighted to count you among our loyal customers! We understand your frustration with our promotions, but we do our utmost to make our products accessible to everyone by regularly proposing new offers. For example, in the first half of 2024, we offered 7 promotions on our site, ranging from -10% to -20%. We understand your desire for more promotions, but our products are made from quality raw materials and we don't want to depreciate their value through massive reductions. This would also not be in line with our more responsible and reasoned vision of consumption. As you rightly mentioned, we offer a loyalty program enabling you to benefit from -5% to -15% on your orders. We've made this sensible choice because it comes on top of our regular offers throughout the year, enabling our customers to order all year round at a preferential rate. If you have any questions, please don't hesitate to contact us by e-mail or telephone. We'd be delighted to hear from you. The Altearah team
5/5
★★★★★
Very clear
Marie Christine P.
purchased on 19/05/2024
Translated review
5/5
★★★★★
Nothing to say!
Florence G.
purchased on 17/05/2024
Translated review
5/5
★★★★★
Easy to use
Myriam B.
purchased on 18/05/2024
Translated review