/10
★★★★★
based on 922 published reviews
★★★★★
based on 922 published reviews
Latest customer reviews
4/5
★★★★☆
Nothing to say about the delivery, products well packaged, I would have liked to receive one or two wipes different from the fragrances I ordered to try other scents thank you.
Acheteur Vérifié
purchased on 20/09/2019
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5/5
★★★★★
Simple ordering. Fast, clear delivery.
Acheteur Vérifié
purchased on 23/09/2019
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5/5
★★★★★
Products arrived very well packaged. The Altearah staff were always ready to help when I had a question. The products are very, very good and useful. Very satisfied!
Acheteur Vérifié
purchased on 23/09/2019
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5/5
★★★★★
I was satisfied on all counts: site visibility, order and delivery. Thank you very much.
Acheteur Vérifié
purchased on 16/09/2019
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3/5
★★★☆☆
Rather expensive products. We'll see when you use them
Acheteur Vérifié
purchased on 13/09/2019
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3/5
★★★☆☆
Difficulties: an order placed at the beginning of September and repeated on the 14th has not been registered even though I have given my bank code. I hope not to pay twice.
Acheteur Vérifié
purchased on 14/09/2019
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5/5
★★★★★
Impeccable customer service! what happened to the color wheel?
Acheteur Vérifié
purchased on 29/06/2019
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5/5
★★★★★
Small problem with the delivery method, where the site didn't allow me to choose the delivery method. Otherwise great for the rest.
Acheteur Vérifié
purchased on 31/08/2019
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4/5
★★★★☆
Parcel sent to another address than mine on my request and everything went well.
Acheteur Vérifié
purchased on 17/07/2019
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4/5
★★★★☆
Fine
Acheteur Vérifié
purchased on 22/06/2019
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5/5
★★★★★
Serious site, easy to use and order received quickly.
Acheteur Vérifié
purchased on 23/07/2019
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5/5
★★★★★
Very good contact( telephone) Fast delivery Many thanks
Acheteur Vérifié
purchased on 05/09/2019
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4/5
★★★★☆
Very easy-to-use site
Acheteur Vérifié
purchased on 18/06/2019
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1/5
★☆☆☆☆
I was simply very disappointed with the delivery times On the site, it says 48 hours and in reality I received my package with at least 10 days delay I find it disappointing to have such good products and a delivery not respected.
Acheteur Vérifié
purchased on 07/08/2019
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Answer from
Altearah Bio
Hello, thank you for your comments on our products. Delivery took longer than expected because you placed your order during the company's annual closure, the dates of which were specified on the home page of the site. It seems that this publication was not visible enough and we regret this. Please do not hesitate to contact us again before placing your next order. Julien. Altearah
5/5
★★★★★
Very clear
Acheteur Vérifié
purchased on 05/06/2019
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5/5
★★★★★
Excellent communication, express delivery, very serious.
Acheteur Vérifié
purchased on 08/09/2019
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5/5
★★★★★
High-quality organic products
Acheteur Vérifié
purchased on 21/06/2019
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3/5
★★★☆☆
Order arrived a long time after payment. Admittedly, the manager was on vacation, but I would have liked to know this at the time of ordering, rather than having to send a message myself to find out the status of my order.
Acheteur Vérifié
purchased on 06/08/2019
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3/5
★★★☆☆
Hello, one of the bottles was not crimped correctly and leaked ....du product.
Acheteur Vérifié
purchased on 08/09/2019
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5/5
★★★★★
Satisfied
Acheteur Vérifié
purchased on 24/08/2019
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5/5
★★★★★
Products already known for several years. The 14-scent box format is ideal for me.
Acheteur Vérifié
purchased on 22/08/2019
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5/5
★★★★★
The site is easy to navigate and the products are well categorized. It's a pleasure to visit.
Acheteur Vérifié
purchased on 04/09/2019
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