9.7/10
★★★★★
based on 1589 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
Very good products, fast delivery, but I didn't appreciate at all the price difference on parapharmacy sites. It's deplorable that the real site applies higher prices. It's deplorable that the real site applies higher prices, and don't say it's a question of order quantity, since it's your own site.
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Faustine P. (acheteur vérifié)
purchased on 25/07/2024 
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3/5
★★★☆☆
A little less modern than other sites, but functional
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Kristan L. (acheteur vérifié)
purchased on 21/09/2023 
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Answer from AYur-vana
Hello Kristan, We are very sorry that you were not satisfied with our service. We take note of your comment and will do our utmost to improve this point even further. Have a nice day Ayur-vana customer service
3/5
★★★☆☆
Delivery sent to the wrong address.
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Fabienne L. (acheteur vérifié)
purchased on 08/07/2023 
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Answer from AYur-vana
Hello We are sending your order back to the right address, we will receive it at the beginning of next week. We are sorry for the inconvenience.
3/5
★★★☆☆
Late delivery
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Isabelle G. (acheteur vérifié)
purchased on 16/06/2023 
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Answer from AYur-vana
Hello We are sorry for the late delivery, we do everything possible to improve our delivery times, for your next orders, please note that it is preferable to check that the products ordered are in stock. The Ayur Vana team
3/5
★★★☆☆
Parcel sent to the wrong commune: Beausemblant, although I'm in Cobonne, and I checked the address on my account and it's Cobonne. Otherwise everything's fine.
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Gilbert C. (acheteur vérifié)
purchased on 17/06/2023 
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Answer from AYur-vana
Hello The address mentioned on the BL Colissimo is indeed 1125 montée de Baume à Colonne, the delivery error is due to Colissimo which did not direct the parcel to the address mentioned. We apologize for any inconvenience caused beyond our control. The D'Ayur Vana team
3/5
★★★☆☆
Very good site, I received my order quickly. I don't see the hoped-for benefits, so I'll reserve my opinion. The cure has just started, 10 days are not enough to give an opinion.
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Evelyne L. (acheteur vérifié)
purchased on 15/04/2023 
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3/5
★★★☆☆
I can't give a positive or negative opinion yet, as my first dose is too recent I take several products and I like to prepare them in advance in the morning for the day Only the capsules are almost all the same Could you, depending on the color of the boxes, which are all different, make the capsule shell slightly tinted, like its box This would make life much easier for everyone Thank you in advance Catherine Arlas
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Catherine A. (acheteur vérifié)
purchased on 26/03/2023 
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3/5
★★★☆☆
I did a lot of searching before finding what I wanted.
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Marie D. (acheteur vérifié)
purchased on 20/03/2023 
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3/5
★★★☆☆
I ordered tulsi in bulk and received it in sachets. I'm saving it so as not to incur more costs by returning the sachets and hoping that they are as good as the bulk product.
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Christiane N. (acheteur vérifié)
purchased on 13/03/2023 
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Answer from AYur-vana
Hello, there seems to have been an inversion in the preparation of your order. We are sending you back the product you ordered. Please do not hesitate to contact our customer service department by e-mail or telephone. If necessary, we'll let you try the wrongly received products. Wishing you an excellent day
3/5
★★★☆☆
Contraindications are not mentioned correctly.
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Fenianos C. (acheteur vérifié)
purchased on 12/02/2023 
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Answer from AYur-vana
Hello, We have checked the products in your order and all the recognized contraindications are complete. We invite you to contact us to substantiate your remark. Wishing you an excellent day
2/5
★★☆☆☆
1. Product information is too general and all-purpose; I'd like to find more relevant, precise and medically-oriented information; the same goes for warnings and precautions! 2. a product was missing without any information or delivery date on the subject!!!! I don't think this is serious! 3. All codes are linked to a purchase obligation; unless I'm mistaken, there is no such thing as a "voucher" code that can be redeemed whenever the customer chooses! 4. I would like to know the chemical analysis of the products, with percentages!
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René G. (acheteur vérifié)
purchased on 08/02/2023 
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Answer from AYur-vana
Hello René, we're sorry your experience didn't live up to your expectations. Dietary supplements should not be treated like drugs, and we are not in a position to provide information in this way. This approach would not be very serious. This is all the more true given that the effects of phytotherapy on the body can vary from one individual to another. Our products are analyzed and designed in accordance with French regulations, and consequently comply with current standards. With regard to our loyalty and discount programs, these cover the entire range and are sufficiently recurrent for everyone to be able to use them at their convenience. Next, please note that the deferred shipment of your order left our premises today and should arrive very soon. We wish you a pleasant day,
2/5
★★☆☆☆
Order incomplete, still waiting for delivery of turmeric
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Marylene C. (acheteur vérifié)
purchased on 28/01/2023 
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Answer from AYur-vana
Hello Mrs, this product will be available again next week and will be sent to you immediately. We apologize for the inconvenience of this short break.
3/5
★★★☆☆
I wanted to add "gums" to my order and there was no way to add them to the basket - so I gave up.
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Chantal N. (acheteur vérifié)
purchased on 12/01/2023 
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Answer from AYur-vana
Hello, following your alert we have carried out checks on the site and at this stage have not found any anomalies. If you encounter any difficulties, please do not hesitate to contact customer service by phone, email or via the contact form on the site.
3/5
★★★☆☆
Impeccable products, but a box for the immune system is missing.
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Philippe B. (acheteur vérifié)
purchased on 24/10/2022 
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3/5
★★★☆☆
I'm coming back to you because I'm wondering if it's normal for Shatavari's pillbox to be missing its protective laminate. It's surprising because the others had them. I look forward to hearing from you. I'm coming back to you because I'm wondering if it's normal for Shatavari's pillbox to be missing its protective laminate. It's surprising because the others had them. I look forward to hearing from you.
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Acheteur Vérifié (acheteur vérifié)
purchased on 03/08/2022 
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Answer from AYur-vana
Hello, the protective film is indeed present on every pillbox. It may be an exceptional oversight during production. In this case, you can - if you wish - send us back the pillbox concerned so that we can replace it as soon as possible.
3/5
★★★☆☆
The product is of very good quality and arrived quickly. On the other hand, I receive advertising letters and lots of e-mails asking for my opinion... I don't know how I'm going to stop sending the letters. Hence the 3 stars.
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Zoé B. (acheteur vérifié)
purchased on 09/07/2022 
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Answer from AYur-vana
Hello Zoé, Thank you for your feedback. To stop receiving our fortnightly offers, simply send us a request. We will take into account your request to unsubscribe as of today. Please do not hesitate to contact us.
3/5
★★★☆☆
Hello, I have been forced to pay the letter carrier again for 18 to retrieve my package. I already paid the postage when I placed my order (4000013200), so why did I have to pay this fine? ???? I'm waiting for an answer from you.
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Acheteur Vérifié (acheteur vérifié)
purchased on 13/03/2022 
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Answer from AYur-vana
Hello, these are not postage costs but the vat that is initially deducted from your invoice based on your delivery location. The vat is then due on receipt. Please do not hesitate to contact us should you require any further information.
3/5
★★★☆☆
I only received the toothpastes I had ordered and not the free box.
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Acheteur Vérifié (acheteur vérifié)
purchased on 21/02/2022 
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Answer from AYur-vana
Hello Nicole, the missing gift in your parcel will be sent to you today. Thank you for bringing this to our attention. Have a nice day!
2/5
★★☆☆☆
I did not receive the hand cream that was part of the offer.
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Acheteur Vérifié (acheteur vérifié)
purchased on 09/02/2022 
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Answer from AYur-vana
Hello Catherine, Thank you for posting a review, we are sorry to hear that your experience did not live up to your expectations. A second package containing the missing privilege gift is leaving our premises today. Ayur-vana customer service