9.8/10
★★★★★
based on 1626 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
The tablecloth does not match the colonies on the internet. Can you refund me? Kind regards
André M.
André M.
purchased on 20/07/2024 
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Answer from Beauvillé Créateur
Hello, Mr Mertz,

Thank you for your message.

We have received your request concerning the tablecloth and we understand your concern. We have tried to contact you by email to clarify the situation and find an appropriate solution.

We are currently awaiting your response in order to process your refund request. We are committed to resolving this issue as quickly as possible.

Please do not hesitate to provide us with any additional information that may help us to process your request quickly.

Thank you for your understanding and patience.

Best regards,
The Beauvillé team
1/5
★☆☆☆☆
Products poorly packaged, promised glass towel not supplied. The "Ponte Vecchio" table runner does not conform at all to the item displayed: "gilding intensified by a flamboyant red" and visible on the site as such becomes a dull garnet with a beige/sandy lap, absolutely neither gilded nor flamboyant as promised on the images and item description. Very disappointed.
Claire V.
Claire V.
purchased on 24/11/2023 
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1/5
★☆☆☆☆
Company as we would like them all to be always like that! Smiling and efficient people on the phone, beautiful products, very fast delivery
Fabienne M.
Fabienne M.
purchased on 24/11/2022 
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1/5
★☆☆☆☆
I have not yet received my coli and no information from dpd. This non-delivery is unsatisfactory. Please use another service in the future and not dpd to send products to Germany. C.G. Stuttgart 0 stars - but this is dpd's fault...!!!!
Christina G.
Christina G.
purchased on 25/06/2022 
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Answer from Beauvillé Créateur
Dear Mrs. Grassmann,
Dear Client,

First of all, we would like to thank you for your confidence in our products and for placing your BAMDDIURC order on our website.

Following your comment on our website, we would like to apologize for the longer than usual delivery time.

According to the online tracking of your order, your package is available in a relay point in Ludwigsburg. We invite you to check your mailbox to have access to all information.

Due to the delay in delivery, an incident report was immediately sent to DPD.

We are very sorry that this inconvenience, unfortunately beyond our control, affects your customer experience and hope that you will continue to trust us.

With our best regards,
The Beauvillé team
1/5
★☆☆☆☆
Excellent quality made to last
Monique C.
Monique C.
purchased on 13/10/2021 
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1/5
★☆☆☆☆
I wrote twice, and got almost stupid replies. I call back, place my order 2 days before Black Friday, without asking for rush delivery. I receive my order at price 100, and the next day I receive an offer at a discounted price of 80!!! In normal commerce, we ask the customer if he wants to wait 48 hours to get a lower price... Not at Beauvillé. It's a shame! From now on, I will refrain from doing so, as the answer was so stupid and anti-commercial. Goodbye. AB. 06 83 81 07 83
Alain B.
Alain B.
purchased on 24/11/2020 
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1/5
★☆☆☆☆
In February, I received two tablecloths. Strawberry pattern. I was not expecting them to be "coated" I have not used them as they are really not appropriate for inside use. when the warmer weather comes, I will use them outdoors. I will let you know how I rate them then. Thank you KDoyle
Kathleen M D.
Kathleen M D.
purchased on 05/02/2021 
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