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/10
★★★★★
based on 79 published reviews
★★★★★
based on 79 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
The product is good! On the other hand, paying so much for a delivery to arrive the next day before 1 pm when the package takes 48 hours to arrive bah tan pi for the birthday gift ...
Sophie S.
purchased on 17/05/2023
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2/5
★★☆☆☆
They mistakenly sent me a cognac instead of the (expensive) wine that I ordered. They did, however, fix their mistake and sent me the correct bottle. They offered me to buy the cognac for a discounted price, but this "discounted price" was higher than I could find in other shops. They sent me a return label for the cognac that did not work, so I had to go to the DHL shop twice. In the end I just got a lot of trouble and no compensation at all.
Søren P.
purchased on 28/04/2023
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2/5
★★☆☆☆
Trick 17 on shipping costs for customers outside France creates dissatisfied customers, will never buy there again.
Gangolf K.
purchased on 28/06/2022
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3/5
★★★☆☆
It has arrived safely. The packaging was average for overseas shipping, and I didn't feel uneasy about future orders. It took 16 days from ordering to arrival. Compared to the average number of days it takes for alcoholic beverages from France to be 6-8 days, it was an uneasy day until it arrived.
Makoto M.
purchased on 07/10/2021
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3/5
★★★☆☆
To you to think (orders, sending good address !!!! etc,,,)
Francis D.
purchased on 08/10/2021
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Answer from
Best Cognac Champagne
Hola,
Gracias por tomarse el tiempo de escribirnos su opinión tras su pedido.
¿Puede explicar los motivos de su reserva?
Gracias de antemano,
Sinceramente.
Matthieu de Best-Cognac-Champagne
Gracias por tomarse el tiempo de escribirnos su opinión tras su pedido.
¿Puede explicar los motivos de su reserva?
Gracias de antemano,
Sinceramente.
Matthieu de Best-Cognac-Champagne
3/5
★★★☆☆
Fast delivery and bottle intact but not conform to the photo (presentation box missing).
Elisa P.
Translated review
Answer from
Best Cognac Champagne
Buenos días, Sra. Elisa Pagès,
Tras la investigación, se trató de un error humano durante la preparación del pedido.
Nos disculpamos por las molestias y lamentamos que no haya recibido su caja Krug. La foto es correcta.
Para compensarlo, activamos un cupón para su próximo pedido. Le enviaré la información por correo electrónico.
Que tenga un buen día,
Sinceramente,
Matthieu de Best Cognac Champagne.
Tras la investigación, se trató de un error humano durante la preparación del pedido.
Nos disculpamos por las molestias y lamentamos que no haya recibido su caja Krug. La foto es correcta.
Para compensarlo, activamos un cupón para su próximo pedido. Le enviaré la información por correo electrónico.
Que tenga un buen día,
Sinceramente,
Matthieu de Best Cognac Champagne.