/10
★★★★★
based on 253 reviews published
★★★★★
based on 253 reviews published
Latest customer reviews
5
/5
★★★★★
Major problem on a CAMBOX V4Pro. Very quick reaction from the team. Great follow-up and multiple remote checks. Thanks again Jim!
Cyril D.
purchased on 19/11/2020
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5
/5
★★★★★
Very helpful, great service
Ali S.
purchased on 25/11/2020
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4
/5
★★★★☆
Great support! However, the product took a while to reach a stable result!
Léo S.
purchased on 28/09/2020
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5
/5
★★★★★
Very nice success that this camera French manufacture, discreet with a beautiful image quality. 2020 purchase to equip mountain bike helmet and equestrian competitions. Thank you for the exemplary reactivity of the repair team in case of problems. Sportively...
Dominique P.
purchased on 11/12/2021
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5
/5
★★★★★
Amazing customer service! Victor responded almost immediately to my question about my new Cambox V4 Pro, and walked me through how to download newest update. He was kind, courteous, and patient. SO patient that he spent 90 minutes walking me through every step. Would highly recommend!
Samantha S.
purchased on 04/10/2021
5
/5
★★★★★
Super
Tatiana M.
purchased on 07/12/2021
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5
/5
★★★★★
Jim was helpful in fixing my cambox through TeamViewer and updating it to the current firmware
Matthew M.
purchased on 14/09/2020
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5
/5
★★★★★
A very reactive "Chat" to answer and solve small computer problems, even very late at night
Veronique L.
purchased on 06/07/2021
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5
/5
★★★★★
5 stars for the intervention of the technician who solved my problem. Friendly, fast and efficient.
Benoit M.
purchased on 07/12/2021
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5
/5
★★★★★
A very efficient and attentive after-sales service
Arnaud C.
purchased on 05/12/2020
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5
/5
★★★★★
Great product, innovative design, their tech support is amazing! Jim from tech department did a great job to get my V4 Pro put to work. Thanks
Mathieu-mehdi N.
purchased on 19/12/2021
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5
/5
★★★★★
Needed help to update the firmware of a Cambox V4 Pro as regular procedure didn't work. I contacted the support and received immediate reply and first class help. Update was a little bit more complicated but step by step support by Victor did the job very well. Absolutely 5 stars, thank you!
Paolo G.
purchased on 25/01/2021
4
/5
★★★★☆
Took a while to be sent, which is understandable near Christmas. When it arrived near my home town they came when I wasn't home and didn't leave a note. I had to make many phone calls and visit the factory to see where it was. Turns out they had left it at the local post office. They need to be told to leave notes so people actually know where their items are. Thanks
Rhonda R.
purchased on 17/11/2021
5
/5
★★★★★
Remarkable
Drew C.
purchased on 10/12/2021
5
/5
★★★★★
Product ready to be tested... the gift was appreciated... and arrived on time, thanks to the whole team
Beatrice F.
purchased on 09/12/2021
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4
/5
★★★★☆
Thank you. Gift certificate
Peter V.
purchased on 23/11/2021
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5
/5
★★★★★
1st successful experience. Thank you
Thierry B.
purchased on 03/12/2021
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5
/5
★★★★★
Very good
Simone D.
purchased on 04/12/2021
4
/5
★★★★☆
I'm very pleased with the product.
Dominique S.
purchased on 28/11/2021
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5
/5
★★★★★
Good product, with a clear gain compared to previous versions. The product continues to be improved via updates and the team is present and reactive to answer questions and to solve possible bugs. Thanks
Quentin M.
purchased on 20/12/2021
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5
/5
★★★★★
Excellent service
Jones G.
purchased on 11/12/2021
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5
/5
★★★★★
Fast delivery, well packaged, as requested
Eric B.
purchased on 06/12/2021
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5
/5
★★★★★
Responsive and very efficient customer service!
Mathieu A.
purchased on 03/01/2021
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Answer from Cambox Europe
Merci Mathieu !
5
/5
★★★★★
Great... fast delivery!
Danielle M.
purchased on 19/11/2021
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1
/5
★☆☆☆☆
The camera worked for 2 weeks and now i have bet on answers for a week on what to do.
Claus T.
purchased on 03/09/2021
Answer from Cambox Europe
Dear Claus,
as promise,
We have sent you a good return and will return a new camera to you as soon as it is received by us!
keep in touch
Regards
as promise,
We have sent you a good return and will return a new camera to you as soon as it is received by us!
keep in touch
Regards
2
/5
★★☆☆☆
My rating is for the way I was conned to buy the Black Friday Bundle. when I searched for the individual item (camera) the page couldn't be found 404 came up... the only way I could find it was with the bundle which cost and extra £50. Not happy.
Ramona W.
purchased on 09/11/2021
Answer from Cambox Europe
Dear Ramona,
Indeed, due to a very large volume of connections on our website, our internet server encountered some fragility. That's why we extended our offers from Black Friday until the end of November in order to let customers take advantage of our offers.
Regards
Indeed, due to a very large volume of connections on our website, our internet server encountered some fragility. That's why we extended our offers from Black Friday until the end of November in order to let customers take advantage of our offers.
Regards
5
/5
★★★★★
Great service, excellent picture quality
Duncan P.
purchased on 02/11/2021
1
/5
★☆☆☆☆
Camera arrived broken. Very poor quality 3d printed plastic case. No response from support after a week from my published question.
Martynas T.
purchased on 14/10/2021
Answer from Cambox Europe
Hello Martynas,
We are very surprised because all our products are tested by our quality service in their packaging before shipments.
However, we processed your request and shipped a new camera that you will receive very quickly.
Best regards
We are very surprised because all our products are tested by our quality service in their packaging before shipments.
However, we processed your request and shipped a new camera that you will receive very quickly.
Best regards
5
/5
★★★★★
Great company. Really love my cambox, really pleased, great quality. They made a mistake in another order of mine, forgot to send a part, but send the other part to me right away. Great company and customer service! Really quick in answering questions, Just great.
Marit Sophia S.
purchased on 26/10/2021
5
/5
★★★★★
I'd had issues with the Cambox app for V4Pro... Victor at Cambox EU worked with me to troubleshoot the issue with the application for my iPhone. Advice: Be patient with the technology and work with Cambox to solve the issue. Stellar customer service! Thank you again!
John L.
purchased on 02/08/2021